Absolutely atrocious company to deal with under the new leadership, I believe by Cyber Guardian…read moreConsulting Group. Terrible customer service, was hung up on several times for threatening to post my company's displeasure on social media. Escalated the situation to Mark at Cyber Guardian who instructed me Alexandra at HRT would contact me back. When she finally did, she hung up on me AGAIN, this time when I asked if we could move forward and if HRT wanted to keep my company's business. LITERALLY. Stay as far away as possible!!

I am beyond frustrated and deeply disappointed with the appalling service we received from Hudson…read moreRiver Technologies. For years, this company provided exceptional support, and we trusted them completely with our IT infrastructure. Unfortunately, since their recent change in ownership, that trust has been destroyed. The new management demonstrated a shocking lack of professionalism and accountability. They refused to transfer access to our Microsoft365 account, effectively holding our business hostage. As a direct result, our email service was shut down for five full days. For any business, this would be disruptive--but as a healthcare provider, this is completely unacceptable. We rely on timely communication to access up-to-date medical records and respond to patient needs. This outage severely impacted our ability to provide proper care and support to our patients and clients. What makes this situation even worse is that Hudson River Technologies created the problem in the first place, yet refused to resolve it unless we paid a fee upfront as well as sign a multi-year contract for support we don't need, with huge monthly fees. This feels less like customer service and more like coercion. After years of loyalty, we were treated as though our urgent needs--and the well-being of our patients--were irrelevant. This experience has been incredibly damaging, both operationally and professionally. I would strongly caution any business, especially those in critical fields like healthcare, against relying on this company.

Brainstorm Computers is fantastic! David handled my MacBook repair with great communication, fast…read moreturnaround, and fair pricing -- literally half the hourly rate of Kingston ComputerWorks. Couldn't recommend them more!

Brainstorm fixed my home built complicated computer. I had…read moretried replacing almost everything including the motherboard. They were Responsive Knowledgeable Quick to respond to calls and he kept me informed on progress The cabling job was so much better than I could have done. I had taken it to another place in Kingston where they were slow and totally unresponsive, so I picked it up and brought it to Brainstorm, and glad I did.

Super knowledgeable, helpful, patient.. prices seemed fair compared to other places.. really good…read moreexperience. Would definitely recommend.

Tech Smiths is a true gem in the crown of Uptown Kingston. These guys are not only knowledgeable,…read morebut courteous, professional and patient. And they're super duper nice. They saved my data from a dying hard drive and restored it on a new hard drive, keeping me informed and updated along the way. As a fellow business owner in Uptown, I love that I can heartily recommend this business for their integrity and professionalism. Keep up the great work!

I thought this company was awesome. They had a tech come out to my house, he arrived on time. He…read morespent some time going over the specific issue I was having so he could resolve each and every tech issue I was having. He was respectful and fixed the problems i was having with my wifi network connecting to my smart home devices. The price was also very fair as well, I definitely recommend and would call them again for any tech related issues.

I recently upgraded my TV. After seeing the new 4K UHD TV's in Best Buy last summer, I knew it was…read moresomething that I would have to get some day. Fortunately my wife was with me that day and was likewise impressed with the picture quality. So when I suggested that we get one for my Christmas present, she was on board. I ordered a 55 inch 4k set online and the order was filled and delivered by Best Buy. I decided to call them and see if they could set it up for me. I assumed that they would direct me to the Geek squad that is affiliated with Best buy. I expected to be around $100. Instead I was directed to Hello Tech. This was on Friday and they were able to get me an appointment for Sunday. And cost was less than I expected at 79 dollars. Sunday the tech arrived on time and got me set up quickly and efficiently. I now have my TV and Blu Ray player hooked up and I have eliminated all the stress and aggravation of trying to do it myself. I am dangerous to myself with tools. So if you need help with your TV or computer I highly recommend Hello Tech. They are reasonably priced and reliable and really know their stuff

I've been taking my computers to Advanced Computers for the past 7 years. Service is fast, friendly…read moreand very capable, from debugging to loading new software, to purchasing new or used computers. I highly recommend this service!

Arlen was wonderful. I've just moved to Kingston, NY, and Advanced Computer was very conveniently…read moreright up the street from me. As soon as I met Arlen and saw his setup, I could immediately recognize him as a professional. I was attempting to replace the battery in my iPhone and needed help with the process. He was kind enough to help me out without charging me a cent! When it's time to go to get some major computer work done, I won't forget Advanced Computer! Thank you! Laura Quinn

This business could be a five star shop if it were more professional with its client. It needs to…read morebe more customer service oriented.

great helped fixed m problem in 10 minutes awesome!!!!! very nice never been so satisfied with a…read moreplace. never going to best buy again

From the owner: For more than 25 years, Ness Computers has been solving computer, network and security problems…read more Previously located in Clintondale, NY, and now in Highland, we can repair computer issues, monitor and maintain your systems and networks, and keep your home or office technology running smoothly and efficiently.