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    Kinzels Flower Shop

    4.0 (21 reviews)
    ModerateFlorists
    Closed 9:00 am - 1:00 pm

    Kinzels Flower Shop Photos

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    DeLeon L.

    When my mom passed away a year ago, my coworkers sent a nice plant through Kinzel's flower shop. There were originally five plants in one. Before spring when I would be able to separate and replant them one died. I drove to Kinzels flower shop to see if I could purchase the plant that died. I talked to the woman at the counter and told her what happened and was advised to come back the following week after they go to the wholesalers. When I went back to the store, she had a similar plant because she couldn't find the exact one. She thought I need it. When I asked how much she said, don't worry about it you can have it!!! I was shocked and thankful needless to say. I don't send a lot of flowers and plants but needless to say if I ever need flowers or plants I will use Kinzels exclusively. Any more customer service is a lost art, this small shop still has tons of customer service and I appreciate it. I will recommend them to anyone that I know in need of flowers.

    First time I ever ordered flowers from them was this morning. The flowers were delivered this morning and I am very happy with the few photos of them that were shared with me by the recipient. Thank you!

    Thank you Kinzel's!
    Andy M.

    It's almost impossible to explain the kindness of the Midwest and businesses like the family owned Kinzel's Flower Shop unless you've been away for too long. My husband, brother in law and I came straight from the airport to pick up a Get Well flower arrangement for our 85 year old mother who was on the mend from a nasty case of COVID. We all walked in to the floral shop that sits on a quiet street. We were thrilled when greeted by the smiling face of who we believe to be the owner. We stated our needs nervously and he told us this was our lucky day because anything we need is going to be on the house. Coming from New York City, we laughed, automatically assuming he was joking. He asked us to pick from the gorgeous arrangements and as we scanned the shelves for a small bouquet, he pulls out this gigantic vase filled with colored roses. He hands it to us and says, No Charge! He continued, I'm getting ready to go on vacation with my family for two weeks, I'm closing up so they'd go to waste anyway. We were floored. He could have made an easy hundred bucks without effort but instead, he gave us this incredible story to tell and beautiful gift for our mother. We walked out stunned and felt so grateful at the impact this great, small business had in our time of need.

    Anniversary bouquet

    I Highly recommend this place. Beautiful Pre made arrangements and very reasonably priced. Local neighborhood flower shop in Alton. I went there for the first time to buy some flowers for an anniversary and I couldn't be any happier, my girlfriend loved them too.

    Floral arrangement with handmade local chocolates

    Absolutely beautiful floral arrangements, polite delivery staff. I have had the pleasure of placing and receiving orders from the lovely shop and every interaction has been an absolute delight. The owner has even gone as far as offering the chocolatier's information so that I might purchase my favorites from her directly. I will never use another florist in the Alton area.

    flowers ordered
    Kimberly T.

    My son(lives out of town) ordered flowers for me on 05-09-2020 for Mother's day, what I received wasn't even in the same category of what was ordered. Needles to say he was not happy when I sent him the picture of what I got. This is the first time the online service has used this florist for my flowers and will be the last. No information was attached to the plant on what it was or how to take care of it. I had to call to find out what the plant was and then they didn't even know what they sent me. I had to explain the plant and the lady said it probably is a Hibiscus plant and apologized. I have been getting flowers for years and never had this issue. Any way I am not the happiest person. The one bloom fell off the same day and the one other bud and the leaves have been falling off since. I would have rather gotten the flowers another day instead of rushing to send for Mother's day and something I didn't want. If they would have called my son or me we would have told them that. 1st picture is what was ordered, 2nd picture is what I got, 3rd picture is what it looks like now.

    What I ordered

    Absolutely horrible! The first picture is what I had ordered and paid for and the second picture is what they actually delivered. I was embarrassed by the flowers that Kinzels actually delivered! It wasn't even close to what I ordered!This isn't the first time there has been an issue either. I ordered from them in December and they delivered my mother's flowers to a nursing home instead of my mothers house.

    Pathetic

    Ordered a "tulips and pine", description says 10 white tulips, white pine, silver bow, and shows a round clear straight sided vase. What I got was yellow tulips, no white pine, a purple bow, and a curvy glass vase, with one of those cheap looking butterflies stuck in the top. Literally nothing like the picture or description. I know there is a box to check if you don't want them to use any substitutions, but nothing was the same. I also called them as soon as I placed the order to confirm it sent, and the gentleman said he would call if there were any problems putting it together. I called to let them know they delivered the wrong arrangement and they said they didn't have any white tulips, white pine, and apparently no silver ribon or clear straight vases. So I guess a phone call to inform you your entire arrangement is being substituted is too much to ask. I don't have $60 to waste, if you don't either then I would suggest spending it elsewhere. I would give them a 0 rating if I could.

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    1 year ago

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    1 year ago

    With only two days notice they delivered on time and the arrangement was so pretty. They have many options and prices were very good.

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    Ask the Community - Kinzels Flower Shop

    Review Highlights - Kinzels Flower Shop

    The gentleman at the counter was so courteous.

    Mentioned in 2 reviews

    Read more highlights

    Kinzels Flower Shop - florists - Updated July 2026

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