Happy with the service we got from Final Touch. We had some last minute changes and they were very…read morenice about it and even worked with us to come up with a solution. They made sure we were 100% satisfied with the work. Good price, good people, would highly recommend.

These guys are amazing. I was totally re-doing my back yard. Told them what I wanted and it…read morecouldn't have come out more perfect! They put in three stone lined beds in the back where there was nothing. Planted crepe myrtle and the most amazing part is the stone walkway on the side of my house. This was all uneven dead grass and they made it beautiful! They even did fill dirt in all of my ankle breaker holes in the yard. Put in a new bed on the front also. HIGHLY RECOMMEND Raphael and Jr.

I had 3 Lee's come out again to wash my exterior windows. Again, another fabulous result. Kenny is…read moreprofessional, personable and thorough. I cannot say enough good things about the service his company provides.

Super professional and polite. But most importantly, they did a fantastic job on my windows. They…read morecleaned everything, screens and all! We are about to sell our home, and this was the biggest difference you can see. They did an amazing job, I highly recommend! Price is great, and the windows have never looked better! ​

I have a home on Lake Travis that needed some serious exterior cleaning. I contacted Westlake as a…read moreresult of a referral from a friend. They were immediately responsive and informative as to what they could do to satisfy my needs. They set the appointment for three days out and showed up on time. I met their personnel at the jobsite and was impressed with their eagerness and friendliness. They fully exceeded my expectations, and the job was priced right. The estimate was very detailed, and all aspects were accomplished and on time. I will use them again in the future and highly recommend their company.

We got the a full house, patio, driveway, sidewalk pressure wash with mildicide and a window…read morewashing interior and exterior, plus sills washing from Westlake Home and they were fantastic. The bid was well organized and fair. Once we accepted, they scheduled us quickly. It was a huge job, and so they sent a huge crew of people. All of them were polite, quick, hardworking, and extremely professional. They got around all over the inside and outside of our house with the only way into tell a few hours later that they'd been here, the fact that now all our windows plus the exteriors of our house, we're sparkling clean. Westlake Home must be very well managed, and surely they treat their people right, in order to have such a huge crew work with such precision and energy. It was a great experience and I'd hire them again for other things based on it. I learned they offer a painting service. I bet I'll be using Westlake for that next. I highly recommend!

Upon finishing cleaning, the crew failed to reinstall the screen on a window facing the front…read moreyard. Shortly after that, the window was shattered by a small rock while the front yard lawn was mowed. Roger refused to pay saying that the window would be shattered with or without the screen. In the past six years, this never happened, but, of course, Roger knows best. We ended up with a $325 window repair bill. Next year, we know whom not to call.

The team is here now and are making quick work! My screens slide up and down easily which makes it…read moreeasier for them and they are already self sufficient; not wasting any time or water! Complete within 2 hours and did ALL my windows EVEN the ones with tall hedges in front of them!! Incredibly courteous and respectful team!! Will absolutely hire them again!!

Highly recommend this business. I've used them for numerous projects over the last 2 years…read more They did a outstanding job replacing sod, installing a rock patio, preparing flower/shrub beds and working to address a drainage issue in my front yard. I've been very satisfied with the end product. Nickolai would come by several times after sod was installed to make sure it was thriving. Great customer service.

I had a great experience. I will be using their services again for sure…read more They came out to do an initial inspection and walk through of the task. I needed help with redoing my front flowerbed and starting over with it as well as digging up some poor rock work on the side of the house in the backyard (from another company). They divided this up into phases starting with the front and back being P1 and finishing off the front flowerbed as P2. As with a lot of things in the service industry, 100% satisfaction is hard - especially on the first shot. Getting it fixed is where you find out how good a place really is. They came and knocked out the digging portion of the front flowerbed but there was a lapse in work for the remainder of the task due to a large client of theirs requiring all hands on deck. I didnt have a problem with this because I had a bad case of Bermuda grass which couldnt be fixed by previous companies (several have tried, these guys did the most (good) damage to it). Them digging up the front and letting it sit there for a week was good because it allowed me to see what came back. Naturally, some did (it was really bad, nobody was going to get it right the first time). They would later come back a week later to do the backyard. At this time, the Operations Manager spoke with me and was looking for feedback after P1. I mentioned some minor things which I intended on fixing and she insisted they didnt want their clients going back and fixing up stuff. She relayed my info to Ismail, the Team Lead for the project, and he would eventually fix them himself on the 3rd and final trip. For P2, initially I was thinking of rocks to replace the dirt/mulch in the front but the price was really high for me. Because of that, I considered scratching P2 and doing it myself from here on out and going a different route. Through their persistence and negotiations and finding out what I wanted to do instead, we met at a favorable position for both of us and finished the project. It was a pleasure working with people passionate and knowledgeable about their work and I can honestly say that the attitude extends upward to the Ops Manager as well. Sure, some people may not be too happy with having a large gap from breaking ground in day 1 to the last part being many days later but I think that worked in my favor as I was not in a rush and, as said before, I wanted to see what would grow back. That persistent grass that came back was later dug up properly from the root and covered off with a weed barrier.

We needed hardwood mulch spread over some large shady sections in our back yard. This is a job that…read morewe have done about every three years and our regular yard people were not available this year, so I called Austinscapes. I talked to Paul in the office, who arranged for his outside guy, Mo, to come out and do an estimate. Everyone was pleasant to deal with and the price was reasonable -- about the same as what we had been paying. They get 1/2 up front and then 1/2 on completion. In just a few days, a dump truck from Whittlesey put the 12 yards of mulch on our driveway. A couple guys from Austinscapes were there that afternoon and by mid-day the next day, they had it all done. Turned out to be a perfect estimate on the amount of mulch needed and took less time to get done than I would have thought. They cleaned up nicely. What's not to like?

WOW! Paul and his team are our heroes! Every year my boyfriend dreads raking/bagging our winter…read moreleaves because his back and shoulder get injured for the subsequent month. This year, his Valentine's gift was Northwest Lawn Service. We originally requested just the leaves but ended up needing the whole lawn mowed because, well, we let it get a wee bit out of hand over the months (there were several weeds the height of small children in the backyard...eep!). Paul was not only super kind and easy to work with but his team was AMAZING!! In a mere 2.5/3 hours, they did the amount of work that would have taken us several backbreaking weekends. Not to mention, they even trimmed our hedges and did some edging work which really put the cherry on the cake. My boyfriend was like a kid in a candy shop, racing around to all of our windows to watch in amazement as they transformed our sad-looking yard into a modern-day Eden while I basked in the glory of this great decision (and my fortuitous situation of finding these guys). Also, the price was AWESOME. Paul cut us a very affordable deal where other services would have charged a fortune for such a beautiful and perfectly executed job. Our neighbors are green with envy and I'm not complaining. Can't wait to give these guys a call next year!

I contracted Jorge for an over $4000 job and had MANY issues with Jorge. Beware!…read more Prior to contracting Jorge, I was very unfortunate to miss the following preparation steps: 1. ENJOY THE WORST POSSIBLE RESULTS Check the pictures of the final results of the contractor's sodding work. Make sure you want the same. When Jorge did the sodding in February the sod looked dead (cause most likely it was). Jorge assured me it is "hibernated" and will recover shortly. Obviously, it never happened and, two months later, most of the grass is just as dead as it was at the moment of sodding (see the pics). It's remarkable that Jorge calls it a good work! 2. PREPARE TO GET DAMAGED AND WORK INCOMPLETE He was resodding my front yard. He didn't finish his job, left garbage and damaged the front yard appearance of my neighbor's property so I got a reasonable complaint from the neighbor demanding me to fix it. Quoting my neighbor: "The landscape crew that re-sodded your front yard left a strip of plowed up soil/mud between your property and mine. It looks terrible, for both properties." On my request to finish the job and fix the damage, Jorge stated that he "miscalculated" the costs and now wouldn't fix the damage without extra payment of $400. (See the snapshot) Unfortunataly, I have already paid Jorge in full by that time since he pressed me a lot asking to be considerate and enable him to pay his people. GET READY TO BE PRESSED FOR FULL PRE-PAYMENT Further, he ignored my messages and only agreed to do it after multiple calls and messages and after I promised to remove a negative review. 3. GET READY TO SEE UNEXPLAINED CHARGES ON THE ESTIMATE Jorge added items on the estimate that were just meant to increase the bill without discussion and explanation. Thus, I got $300 "Overhead" added to the estimate (see the picture). He "clarified" it was added because my project was bigger than usual. Note, he didn't provide any discount because the project was big. On the opposite he tried to charge me more! 4. PREPARE TO GET THINGS SUDDENLY BROKEN AND TO BE CHARGED TO FIX THEM I had an incident when my irrigation very unexpectaedly got pipes broken in 3 different places and 3 sprinklers suddently got broken ONE WEEK (!) following the irrigation fix by Jorge. Since the rest of the landscaping project depended on the irrigation I was forced to get it repaired immediately. The circumstances in which the above got broken were very strange and unlikely. 5. PREPARE TO BE CHARGE EXCEEDINGLY IF THE CONTRACTOR IDENTIFIES YOU BADLY NEED THE PROJECT DONE To fix the broken irrigation pipes (that unexpectedly got broken one week after being fixed by Jorge) he orignally tried to charge me $450 per pipe. So, $1350 to repair 3 small plastic pipes (see pic.). 6. GET READY TO THE ESTIMAES TO GET INCREASED ~X3 TIMES BECAUSE OF "MISTAKES" In my understanding, Jorge is trying to take advantage of the situation to bill you to the max and his quote are also rapidly increasing. So, for example, in the above incident, he first quoted me $450. Then, he notified me of a "quoting mistake" demanding $1350 probably taking advantage that I wasn't present fisically on the spot and that the project was urgent. 7. GET READY TO NEGOTIATE OR BE OVERCHARGED and paying ~3 times more. Now, when I told him I wasn't able to pay this much he retracted back to $550. 8. TAX EVASION Jorge apparently tried to avade taxation on his income. Thus he is urging you to pay him in cash or in personal checks. Since Jorge demanded it, I paid him in personal checks and he never provided a receipt. 9. PREPARE FOR COMPLAINTS FROM YOUR NEIGHBORS Jorge left garbage on the neighbors lawn and the bricks uncollected (see the pictures). (I can also provide snapshots of messages from my contractor). Jorge only agreed to collect the garbage after multiple calls and messages and lots of time spent on my part. Even then, his original proposal was to leave the garbage sacks uncollected for over a week on neighbors lawn

Jorge and his team were laser focused in delivering a solution that I was satisfied with at the…read moreend. During the process of finishing my landscaping needs, Jorge was able to accommodate to changes that I needed last minute. I'd recommend them for sure. I'll most likely be using them for future projects as well.