When you give over your personal information to someone, including your SSN, birthdate and all your years receipts and documents, it's a big gesture of trust. The deadline I had for my accounting needs passed, she didn't respond to emails for days, my papers were held by her during this silence so I couldn't have my taxes done elsewhere. I'll be pursuing police involvement today to get them back. She did however get right to cashing my check I gave with my documents. I'm utterly dismayed and stressed how this has gone, and the lengths I have to go to in order to get her to simply give me all my important documents back so I can get things done late. I was so trusting, and now have so much regret. I'd hired her on 12/28/12 and based on that meeting left a positive review (and even - foolishly - a generous tip), and am updating on 1/3/13 as to her follow through past the initial meeting and what has transpired - it hasn't, since.. update 1/4/13: paperwork was returned, some of the work was done at no cost due to the delays. She apologized. I guess she had a series of life events that disrupted things. So glad to hear she, and my papers, were ok. Lower marks for the stress it all came to, and for missing the promised deadline and possibly my kids' chances at the Oregon Grant. But she did try and make up for it and her apologies were genuine... and life happens so I don't want to kick her when down either. read more