Very professional responded quickly for a quote and maintained good communication throughout the…read moreprocess. Protected our belongings using plastic to seal off other rooms and cleaned up after. The floors look great, back to original beauty. Thank you, would definitely recommend. Also a very good price for the job!

If you're in the need for any floor work whether repair work, partial or full install Ken is your…read moreguy. I found him on a Google search. I called, he showed up within two hours. He assessed the damage areas and within three hours I had a quote for two different options. No need to feel like I needed to negotiate as his pricing was excellent. Ken was able to get a couple guys to my house within 2 days. We were walking on the areas within 48 hours. That included the repair, stain and polyurethane process. In addition to the excellent service, Ken was a great communicator....including some good humor. I will NOT have any floor work done by anyone else as long I am in his company service area.

Phil was an absolute pleasure to work with from start to finish. He was incredibly friendly,…read moreknowledgeable, and responsive, always quick to answer texts and questions throughout the process. He was also very reasonably priced. Phil and his team did a phenomenal job sanding down our existing wood floors, which were heavily scratched, and applying a beautiful new stain and finish, they truly look brand new. What really set Phil apart was his flexibility and commitment to customer satisfaction. When I asked him to come back to address a couple of very minor touch-ups, he didn't hesitate at all. He returned promptly, didn't charge an extra cent, and made it clear that his priority was making sure I was completely happy. I highly recommend Phil to anyone looking for top-quality wood floor refinishing and outstanding service.

Phil has reasonable prices, his team does quality work, and they are polite and efficient.read more

Jordan is an excellent painter. He takes pride in his work and does a very good job. A very clean…read morepainter. I did not have to clean up a thing and I highly recommend him for you painting job. Jan P

They just completed my whole house exterior and I am extremely happy with the results. From start…read moreto finish including the price and quality was excellent. They were professional and kept me well informed even helping with the color choices Great job and thank you

Alex was very prompt in his replies and communication. Very professional. He was patient with my…read moreindecision on tile colors and overall a pleasure to work with. I would absolutely recommend Velez Bath Refinishing and use them again.

I live in Providence called first guy to refinish the enamel, no return call. Sanchez of Velez…read morecalled me right back, we scheduled, showed up on time. Very polite, friendly hard working men and in a few hours tub and tile looks awesome. Tub and tile was probably 35 years old and it looks like new. Highly recommend.

They did an AMAZING job. They brought the finishing touch to our newly renovated bathroom by making…read moreour ugly green surround tub shiny white. They were professional, arrived on time, and came all the way to our home on Cape Cod (they work out of Providence). I had researched for weeks businesses that do this kind of work (some of which have horrifying reviews) and I am so glad I came across In Touch! They spent time prepping and making sure our light fixtures, tile, vanity, and painted walls were all protected before they began. They even were able to take out an old grab-bar on the side and patch the holes. You would've never known it was there or that our tub was green! It's now stunning. My bathroom looks like it's out of Pottery Barn. We will definitely be calling them back for our other bathrooms!! Thanks again In Touch!

11/15/19: My bathtub + surround walls look FANTASTIC. Alex + his helper Jose did a wonderful job…read more Lots time "prep work": covering/taping to make sure walls etc not damaged. Worked non-stop. Covered floors and did full clean-up. Amazing look. Hard workers. Recommend 5*****

We brought a very old door to Paul. It was thick with stain. He stripped and refinished it. It is…read moremore beautiful than we could have imagined! Amazing workmanship and service. Highly recommend!

Far exceeded me expectations! I bought my kitchen table set recently from Jordan's and the table…read moretop finish was terrible. I loved the set and was willing to spend the money to have it sanded and painted. Eddies matched the paint perfectly and in spite of the heat and humidity did a fantastic job. I love it. Table was picked up and delivered back to me by owner. Cheryl was very professional to deal with. Will be back with another piece soon!

We called Heirloom restoration to fix a small area of damage to our dining table. Joe came by and…read moredid a skillful job restoring the table. The damage cannot be seen anymore and looks new. Very impressed with the job done. Also, the job took lesser time than expected, so we were charged lesser amount than originally stated. Overall very good experience, highly recommend.

I had the very unfortunate experience of doing business here. I brought a few small pieces in to be…read morerefinished. The owner explained that he was very busy and it might take a few weeks before he could get working on my things. I very nicely said that would be fine and that I wasn't in a rush for them and that he could take his time. A few weeks later I received a phone call saying my items were finished, this was a Friday afternoon. The very next day on Saturday morning I called and got the voice mail which is constant with this place. I left a message stating I could pick up my things any time that day. I didn't hear back so I tried calling several more times and finally gave up. I have 2 jobs so trying to do things during the week is hard for me. So I figured I'd try and stop by his shop the following Saturday but before I had a chance to,during that same week I received the nastiest phone call I'd ever received by someone I did business with I'd only met once, now mind you it was pouring rain that day and I was just leaving for work when he calls and demands I come get my items and was screaming at me that I couldn't leave them at his shop any longer! I was so shocked at his outburst and rudeness I didn't know what to say and he demands I come get my things and give him his money that I owe him and then he hung up on me! My husband saw how upset I was and when I told him what happened he was fuming and said Call that jerk back and tell him I'll be there in 10 minutes and he better have your things ready ,let's see if he has anything to say to me! My husband said when he saw me get out of the car he was as nice as pie! That was my first and thank God my last experience with this buisness! And he was VERY expensive as well. I had a couple of wicker baskets and 2 tiny end tables and it cost me almost five hundred dollars! He lost out on a good returning customer as I had bigger pieces that I took elsewhere including a dining room table.

I had a Broyhill coffee table and end tables that were 22 years old and in whitewashed oak. The…read moretables were solid and to replace them with the same quality would cost me about $1500. I decided to have them refinished in cherry to match a new entertainment center. Stan gave me a very reasonable price to refinish all three and I must say the result was beautiful!! They were finished within a week and I've received numerous compliments on the tables! I highly recommend them for any refinishing you may need done!!