We love Dr. Terry and the whole staff here. We never have a problem getting an appointment, and the…read moreafter hours call line has really helped reassure me when I need help after hours. My kids look forward to coming here, even when they have to get shots!

We switched to this office, after going to a standalone private pediatrician that just wasn't able…read moreto meet our needs. We see Mackenzie Carsten here and she is just wonderful with my baby and other daughter. The front desk is always nice and the waiting area is kept clean. They have many different rooms, each a different animal with books for the kids to read. I absolutely LOVE that they offer same day sick appointments and are open later to accommodate all schedules. So glad we switched

I'm not sure why this clinic has such a bad rap. We truly enjoy this clinic and the staff and…read moredoctors here, however, I will admit, they do need to treat their patients and family better and not make them feel like outsiders by wearing a mask if they are sick, pushing the mask agenda is NOT needed! Dr. Hatler is absolutely amazing!

The doctors are not the issue, it's the very rude receptionists. I've gone days without my…read moreprescriptions because they can't seem to get it together on their end. Prescription approvals never seem to make it to the doctors in a timely manner. I have to call back multiple times reminding them to do their job and when I do, I get attitude as if it's not their fault. They slam the phone down and are never helpful. Please get new receptionists who actually care about patients.

We LOVE Ms. Molly! We've made so much more progress than I was expecting with our special needs…read morekid. Ms. Molly genuinely cares about the kids and engages with them on their level. She's always in a good mood (or at least seems to be) and uses fun tactics to get kids to engage with her, incorporating their interests to get them to do their work with her. We are so grateful for her and will be sad when the day comes that we don't need to see her every week.

We are disappointed with the lack of transparency on billing practices. We have received multiple…read morebills and are unable to discern what exactly we are paying for. We ask for clarification and receive statements with just codes on it and no explanation. The most feedback we received was on our exit appointment (which we requested) which was at the beginning of November but just received another confusing bill in the mail. I know medical/insurance stuff can be confusing but this seems unnecessary. We get more clarity in billing from an emergency room visit than this. We do appreciate any help with our child's development but feel taken advantage of for the actual amount of time/communication we received versus how much we were charged.

I call to make a appointment and was waiting almost 1hr just for them to answer my call and say…read morehello once and end the call

I'm totally switching clinics. Just had an appointment because of a sinus infection (I believe) was…read morethrowing up blood in the morning , throbbing headache etcccc.... Went to my appointment and had the rudest doctor. Normally I would ignore it , but I've already had bad experiences in this clinic . I had some miscarriages and it's hard for me to go back to this clinic, so knowing I haven't been feeling good, I chose to come back to see the doctor. Through my pregnancies, and appointment they were never worried about me or my babies health. This last appointment is the last straw. Seeing how I got told there was nothing wrong when I've had migraines for weeks, runny, congested and bloody noses for weeks, as well as throwing up blood. Do not recommend this place. They don't care about their patients.

Very knowledgeable and helpful staff. Always listens closely to questions and gives thoughtful…read moreeducated answers. I never feel rushed. I think they are great!

am extremely disappointed with how this clinic has treated me, especially during such a vulnerable…read moretime postpartum. Since May 2025, there has been an open OHP case under investigation. I simply asked the clinic to hold my account until the matter was resolved, but instead of showing patience or compassion, I was discharged as a patient and accused of being verbally insulting. The reality is that I have only been treated rudely and unfairly by the clinic staff. Their lack of understanding and unwillingness to work with me has added significant and unnecessary stress while I am already navigating postpartum recovery and caring for my baby. Patients deserve compassion and respect, not to be dismissed during an ongoing insurance investigation. This experience has left me feeling unsupported and mistreated, and I hope no other patient has to go through what I have. Response : I am disappointed by the clinic's response. My reviews reflect my actual experiences as a patient and are not "harassment." The billing issue relates to an ongoing error with OHP, and I have been instructed not to pay until it is resolved. I have never engaged in abusive or inappropriate behavior toward staff, and I find it concerning that such examples were suggested in connection with me. I hope this matter can be addressed with professionalism and respect.