I've had several issues with this clinic. They took weeks to get a referral for an imaging sent…read morecorrectly and blamed it in the imaging center, when they were not including treatment area in the MRI order. They then sent the pre-authorization for the wrong imaging center so I had a referral for one clinic and a pre-authorization for a different one. I'm still having issues getting them to bill my insurance correctly as I have not received an EOB yet for services done in July. I went in for a blood draw and the medical assistant hadn't prepped supplies before drawing my blood so I sat there holding pressure with a piece of the sterile prep surface while they searched for a cotton ball in a supply closet. Lastly I go to review information and no one had seen or even verified they had access to my MRI they ordered and I had to pull up the results in my phone. They then proceeded to blame the inflammation I'm experiencing on my HRT but with no information other than, "it can do that." I'm just shocked at how bad my experience was. Nothing went right. I was even told I would get a call back from the corporate group regarding issuing a complaint but they have not reached out and every time I call they're in a meeting and unable to discuss. Edit: ten months ago I was told that my bill was being waived due to my experiences with this office. Now a year later they are sending me a bill. Better, since it's over a year since my first date of service it would not be possible to submit to insurance if I wanted to. Every single stage of dealing with this office has been mishandled.

From the owner: Established in 2007, The Oncology Institute of Hope and Innovation (TOI) is dedicated to providing…read moreexceptional cancer treatment and advancing cancer research in Salem OR. Our team of skilled oncologists, specializing in hematology and oncology, offers personalized and compassionate care to our patients. At TOI, we emphasize value-based cancer care that prioritizes the needs and well-being of our community.

I feel very fortunate to have Dr. Mederline Paul as my women's health provider. She is amazing at…read morelooking at the supplements I take making sure that I'm not doubling up on anything, and I feel so heard. She answered my questions and did testing that other doctors didn't even think of. I appreciate her thoroughness and respect for her patience. I highly recommend!

I was sent to Dr Harmon due to a bad pap at my primary care. I have a history of cervical cancer. I…read moreonly had the pap at PCP because I'm new to Oregon and finding any care has been difficult. My initial appointment was ok. This must be how she sucks you in. I scheduled follow up for incontinence concerns (prior surgery and experience with this). Also depression/anxiety. I know my body and what I need to have done. Harmon mocked me for needing extra clothes at school like the kids because what I should do is the machine upstairs that fixes all that. She called me dumb for taking a SNRI for years and being pleased with it because that affects libido and everything should be about your libido. She is completely sex crazed and that's all that matters to her is if you're having great sex. She refused to treat my mental health with a prescription that I had been taking successfully for decades. She made me feel really insecure and terrible about myself but this was the only office I could even get in to for some legitimate health issues. I was pressured hard into some procedures that have left me completely numb so my libido went from low to gone. She did this by chiding and making fun. Other things too were pushed hard over insurance-covered things especially the pellet therapy. It was basically gaslighting and abuse that it's taken me a long time to realize. She never addressed my actual concerns. She screwed my hormones up so bad it has taken over a year to recover to a place where a thoughtful doctor can start over. Dr Harmon is preying on women and making a fortune with her trickery and scams. Avoid. I'd give zero stars if it allowed.

Why am I not surprised?…read more First up, a bit of review. A few months ago I called to make an appointment at the Woodburn, OR, facility. In doing so, I was very precise in my communication. I said I only wanted to be seen by a licensed dermatologist, not a physician's assistant (PA). I was assured that would be the case. However, after making the drive from Silverton, OR, and then entering the office immediately I noted the sole provider was a PA. I was not at all happy with that circumstance and politely made that known to the front desk receptionist. I then asked to make an appointment at the Salem, OR location, that time with an M.D. Although the Salem facility, I only later discovered, is staffed also by lots of in residence training D.O.'s . The aforesaid Woodburn receptionist, after some time obviously looking at booking schedules in Salem, said I could see on May 18, 2026, a one particular "doctor." I said OK. Too, based upon some earlier health care related experiences, I stated that when the May appointment date approached, I did not want to receive the usual bunch of texted repetitive appointment reminders. The receptionist's response was twofold. One, an affirmation I'd been removed from that text notification list. Two, that consequently thereafter I would be limited to receive one phone call?voice mail reminder. I replied that both actions were OK with me. I then sent emails of complaint, e.g., from within the Frontier Dermatology website. A while later a female representing Frontier Dermatology left me a voice mail apology for the Woodburn experience., I've retained it, but presently am not inclined to waste more of my time listening to it again. Friday, May 15, mid-afternoon. Still never having received the prior promised phone call/voice mail reminder, and understandably not keen on a repeat of the April 2026 experience, I phoned Frontier Dermatology. When I said I'd never received the prior promised phone/voice mail appointment reminder, in part affirming the prior one made had not been rescheduled as is knownto happen.The reps forthcoming response was: "We'd sent you a text. Did you receive it?" In turn, I replied: (1) Before I arranged to skip texts; (2) Regardless, I'd never received one; (3) Nor the April promised phone call?voice mail. Given how thoroughly disgusted by I am by Frontier Dermatology's manifest repeat scheduling-related ineptitude, by voice on that P.M. phone call officially I cancelled the May 18, 2026, 9:20 A M.prior made appointment. I was, subsequent to the aforementioned April 2026 endeavor at the Woodburn location, nonetheless despite my prior declaration last April in Woodburn, scheduled to be seen by a D.O. in residence training!

Been treated at Frontier Dermatology in Salem for 3 years for recurring skin cancers. The past 2…read moreyears I have been treated solely by Dr Cassidy Johnston who in my opinion is the best of the all the dermatologists I've seen over the years. She also did a MOHS surgery on my face with good results. Dr Johnston is professional,thorough, on time with her appts all while being pleasant and caring.

Not a very good experience. I agree the front desk support…read moreis not there. physically mocking you as they make their phone calls. Also, a lot of construction, Doctors refusing to see you when you are 9 minutes late. when, they have the entire block torn apart, and you have to wait for the flagger's to let you through the intersection. I am floored, that they are so inflexible, when the entire building is empty, now i don't wonder why at all, is the entire staff is not very accommodating or understanding. i don't think i need someone that is so insensitive helping me make health decisions for myself. Will go somewhere else.

Had a wonderful experience taking my 80 year old mother in today for her 2nd dose of the Pfizer…read morevaccine. Went smoothly, she didn't have to wait long, they kept things very safe and they were friendly. We are thankful for this clinic.

I'm not sure why this clinic has such a bad rap. We truly enjoy this clinic and the staff and…read moredoctors here, however, I will admit, they do need to treat their patients and family better and not make them feel like outsiders by wearing a mask if they are sick, pushing the mask agenda is NOT needed! Dr. Hatler is absolutely amazing!

All I have to say as a former employee there that I can see why the patients and the families don't…read morewanna bring their children there considering the snarky rude receptionist that are just fucking terrible. Also, the management is also fucking terrible. I worked in the billing department and all I can say is those bitches back there are absolutely horrible if you can avoid this place at all costs I would consider taking your child to a different doctor office just to avoid this experience altogether.!!!!!