ABSOLUTE NIGHTMARE…read more We moved to the area in December, and I was trying to schedule a 12 month for my baby. There was a long wait to get an appointment, and the staff wasn't the most professional or friendly. It was hard to even reach someone. I waited for my appointment, and ended up having to call in to reschedule. When I called to reschedule my upcoming appointment, the receptionist had 'no record' of my appointment. I guess they didn't successfully schedule it or mark it down. This was discouraging and disheartening, but we went ahead and rescheduled and I waited the long wait to the next appointment. When it was almost to my appointment day, the office called me to let me know that I could no longer be a patient there because I was a 'no call, no show.' Without speaking with me, they cancelled the long awaited appointment (at this point it had been almost three months just trying to get in to see Dr. Niran). I called in to try to clear up the misunderstanding. Explaining that I wasn't a no call, no show. Perhaps the office staff didn't see the originally scheduled appointment, but it was somehow successfully scheduled somewhere--and then when I didn't show up for the appointment (they said they didn't even have on their books), I was marked a no call no show? I'm not sure what happened on their end, but I am very responsible and communicative. Whenever I do need to reschedule, I call in advance. The receptionist just went on to lecture me about why the policy is important. I'm like "I agree, but I didn't not call and just not show up and you said I didn't even have an appointment. How could I even be absent for an appointment that, the last time I called in, you told me you didn't have scheduled. They are all over the place over there, and I was losing patience. They said in about a week they could get back with me about if I would be able to be seen as a patient. I told them there really must've been some sort of mistake. I did not earn the 'no call, no show' punishment. They called today saying that we would not be able to be seen because I 'missed an appointment.' There was no understanding or hearing me that it was a clerical error on their office's part and I got falsely accused and kicked out for their mistake. I'm just trying to take care of my daughter. I've already waited three months to see Dr. Niran Al-Agba. Now I guess I have to start from scratch. My child is now going to be due for her 15 month appointment. 've completely missed the milestone 12 month exam. I waited and waited for my Silverdale Pediatrics' appointment, nervous about her going without a check-up for months. Now I'll probably have to wait again to have her seen by another new Doctor elsewhere. They could've at least kicked us out right after the supposed no call no show, rather than making me wait a month just to tell me days before my long-awaited appointment. I waited all that time for nothing. So unfair. This is not right/unethical treatment of a patient who needs care and her mother who is responsible and communicative.

My family loves everyone at this office! The staff, nurses and doctors are so friendly and listen…read moreto my family's needs. 10/10 recommend! :)

I had an appointment with imaging. I didn't expect to have such a good experience but it was. The…read moreladies were so sweet and helpful. And the doctor I saw is good. Thanks

Looking for a new pediatricians office. When I said my baby's vaccinations were spaced out "we…read morecan't see you in this office". I'm happy to take my kid elsewhere to a doctor that will look at her medical history and respect the way I want her treated and not run infants through like an assembly line.

We saw Staci Scott at Village Pediatrics for ADHD med management and genetic testing review…read more Unfortunately, it was a very disappointing experience with no useful recommendations. Our teen arrived unwell and we asked if she should wear a mask but were told no (headache, nausea, post-flu), mentioned it repeatedly, but there was no basic empathy or accommodation--no temp check, no relief suggestions, and loud talking continued despite requests for quiet. When our teen felt like vomiting and nearly passing out, the response felt dismissive. The appointment ended abruptly after Staci got upset, stormed out, and left us with no med plan or next steps. Our kid ended up throwing up in the waiting area with no follow-up help or call afterward. We own that our teen was moody (sick + ADHD), but we expected better de-escalation skills, empathy, and flexibility--especially from a specialist in teen ADHD. Lacked strong interpersonal skills and neurodiversity awareness in tough moments. Wouldn't recommend. Look at her google reviews as other families had a similar experience. Kristi the other nurse only works one day a week and the other one left. There's no other "medical" staff so you'll likely be stuck with Staci and no alternatives. We have never seen a single person there in the photo she has of her practice.

Finding Staci Scott and Village Pediatrics felt like the biggest relief of my life! While dealing…read morewith a very challenging medical situation for our oldest child, we previously had left 2 other practices because we felt that they couldn't meet our needs. It's not an exaggeration to say that Staci came through for us in the biggest way when we felt like we were drowning. She has continued to do so for nearly 10 years and for all four of our children. She always gets us in same day if needed, is punctual, spends a lot of time with us, and never makes us feel rushed. Staci responds to messages same day and gets refills in for us as quickly as humanly possible if I ever drop the ball. Staci has been tireless in her efforts to help us find answers to challenging medical issues, and she is always current on the latest research. She is kind and patient with my children, even on their hardest days. If you have a neurodivergent child, I cannot recommend Staci enough. The front office staff (Katelyn and Sara) are wonderful too. They know me and all of my children on a first name basis, and it feels like they bend over backwards to always help me whenever I am in a bind, whether it's trying to fit me into a very full schedule, get a message to Staci between appointments, deal with insurance, you name it. They are welcoming and kind to my children, and always try to help them find a favorite sticker, no matter how long it might take them to decide . On rare occasions when Staci is unavailable, we have seen other practitioners and have always been pleased with their care. The office is clean and warm and friendly, and feels like a comfortable and safe space to my children. My youngest is 2 and he recently started pretending that one of his cars is named Dr Staci. If one of his brothers has an appointment, he always wants to go too. All of my children would agree, Staci and Village Pediatrics feel like a part of our family in the best way possible.

Very happy with our time at fir creek! Wait time was…read moreminimal, provider was kind and personable! Excited to find a practice i feel comfortable taking my kids too.

For 3 weeks they had refused to give my 2 month old his shots they kept making excuses wrong day…read morewrong time or the fact that we were 13 mins late due to snowing but they refused and the receptionist with a snaggle tooth was disrespectful so instead of rescheduling with them I reached out to a pediatrics 1 mile away from them and they welcomed us immediately and got his shots the same day . The level of unprofessionalism was insane . So save yourself a bad mood and just go down the street

We love Dr Viniarski! We bring all of our kids to her. There is usually very little wait to get…read morecalled back and once you are in a room you are not left to wait forever. She has been a wonderful resource for us over the past few years. When we go in to see her it's like seeing an old friend. She remembers us even before reading the charts. I can't say enough good things about her. I recommend her to everyone I know with kids!

We have been very pleased with Dr. Viniarski. She is amazing with babies and you can tell she…read morereally cares. She has never made us feel rushed for even a moment. Although she is incredibly personable, she is also extremely professional and really knows what she is doing. She remembers everything you tell her and she follows up accordingly. I would most definitely recommend her to family and friends.

I really enjoyed the care my children received before the change in management a short while back…read morebut since there has been big changes, I have noticed shift in quality of care. recently my child broke a bone and we needed the care team to coordinate with our medical in a timely fashion so my child could be properly treated by an orthopedic specialist. I was told that it would be handled by the next day but when I was told to expect a call or call them, It was impossible to get through to them for the durability of a week. prolong my child's ability to get his broken bone treated. when I left a voicemail expressing the urgency, I never received a call back nor any response or apology for dropping the ball when a child cared for by them had a broken bone. I eventually felt unsafe with them caring for my children and found a much better primary care physician who handled everything in just a day. which is also a previous physician that worked at stepping stone while under the previous management. if the management was still under the previous owners, the rating would be much higher.

My 4 month old baby has a flat head and a head preference. We got a recommendation for waypoint and…read morehave been seeing them for about 2 months on a weekly and every other week basis later. The staff is great and so helpful explaining things to me. They work really well with my baby regardless of how well rested he is. Scheduling and payment with insurance is easy. They also were happy to decrease frequency when we made progress and want to make sure that we're set developmentally before completing our time with them. My son probably loves this place the most since there are so many fun toys .

Extremely disappointing experience with Swedish Hospital pediatrics…read more I was billed twice for the same visit, which was a routine infant wellness appointment. One charge was around $320 for the wellness visit and another around $340 labeled as an outpatient visit for the exact same appointment. Previously, I was also charged separately for a 20 minute visit, which is not a short visit, and another longer visit. It felt like I was being billed by the minute without any clear explanation upfront. The breaking point was during a wellness visit when the doctor asked about a prior sinus issue and briefly checked it. That alone triggered a second charge. I was never informed that answering a question during the same appointment would result in additional billing. After multiple calls, they refused to correct it. This feels misleading and unacceptable. Parents should not be penalized for basic care during a scheduled visit. I have since switched providers to a practice that actually prioritizes patients over billing tactics. Take your loved ones somewhere else where they care about providing care more than ripping you off.

While we loved Dr. Obih, we only had a couple of appointments here before our old doctor opened up…read morehis own practice, so we switched back to him. We had positive experiences besides one appointment having a 30 minute delay.

Probably the best pediatrician I've been to! I wish she was my doctor! Dr. Fasulo knows her stuff…read more She is up-to-date on all the latest research. She is very easy to talk to and most importantly, she knows how to listen. She helps you feel that you know what's best for your child. She has kids herself so she knows how hard it can be. When I had post partum anxiety, she checked in on me. I felt so well cared for! I love Dr. Fasulo!

UP Pediatrics has cared for my children for over 7 years, and I've had no complaints until recent…read moreyears. Since having my youngest (now 1), I've chosen a more holistic approach with no vaccines, and the difference in their care has become painfully obvious. I thought this clinic was a safe space for my family, but Dr. Ludke's response to my questions about different health options was, 'Everyone's on TikTok and thinks they're doctors.' I felt condemned, not helped. They do say they're vaccine-friendly and recommend others who aren't to go elsewhere. Given our long history, I expected more understanding. It's all business, no love.

DON'T WASTE YOUR PRECIOUS TIME BECAUSE THEY DO NOT CARE AT ALL!!!…read more This pediatric clinic is NOT so FRIENDLY. It is way too difficult to make an appointment. Specially, if you are a new patient, the receptionist or the staff that answer the phone are NOT FRIENDLY, but rather, they are condescending the way they talk to the customers or parents of the patient the INTAKE COORDINATOR is also CONDESCENDING the way she talked to me and will NOT return your call even though you leave dozen of voicemails to her. I would recommend finding a different pediatric clinic for your children. UPDATE: The office Manager called me to address my concerns. I stated my experience and my complaint and she told me that they CANNOT ACCEPT US BECAUSE I AM NOT HAPPY WITH THE SERVICE THEIR FRONT OFFICE and INTAKE COORDINATOR PROVIDE. She mentioned that it is better for me to just find a different pediatric clinic for my kids.

*****STAY AWAY***** If you raise concerns regarding their…read morequality of care or billing practices, you'll be sent elsewhere and no responsibility for their mistakes will be taken on their part. Not only did they send us to the wrong specialist for my infant daughter's feeding issues/lip tie(The specialist didn't see infants) causing her to suffer needlessly for months more than she needed to while we found someone to help her- they then charged us the wrong co-pay amount and came back at us months later to try and get the rest because they made a mistake. That was after taking our insurance card, entering it into their system, and telling us everything was good. I won't even get into the mistakes they made with my son...

Worst billing department I have ever seen. They send 75 bills with random amounts on them. Fight…read moreinsurance and if you call to figure it out they talk to you like your stupid and have no answers. I have been dealing with it for six months and have paid many of the bills at least twice. Most in random amounts like 15.01 or 2.45 for a total. Like I said. Ask what it is and why one visit ends up with a stream of bills for six months for service that is at best lacking. Never again. I'll go to Tacoma.