This is NOT A full service DMV PLEASE CORRECT !!! They can…read morenot assist with out of state license transfers etc.

Efficient, professional, and timely - GREAT experience here!! I was in and out in five minutes, I…read moreswear.

I went to get a PA license from out-of-state. Shawn F. was very helpful, informative, and made the…read moreexperience pleasant instead of stressful. I had a bit of a wait to see him, but he was efficient and got the job done quickly. Alison L.

I need to go into the DMV for a new license picture. I…read morerenewed license online but never got my picture card. I went into The closest DMV which was this one. I went in and the place was not crowded which was good for me. I went up to the first desk and got a number then waited about 5-10 minutes to be called up to next desk. The person seemed nice and he was helpful. That desk took maybe 5-10 minutes max. Then I went over to the picture station and got picture taken then it took about 5 minutes for new license to come out to me. overall I was pleased with the service and the total amount of time it took. I do recommend this location as everyone seemed very good. I would hesitate to stay if it was really crowded. I will definitely go here again if I need anything from DMV again.

Could not complete requested services. Told to return after waiting 2 hours to see agent.read more

Rude and disorganized 1. I walked in and 2nd person in…read moreline. The person at the desk was meant to route people to the right desk - but he was also processing paperwork - so I waited 15 minutes to just get a number. He was a very rude individual with attitude that nobody should tolerate. 2. 10 other staff at their desks waiting for a customer while the entry clerk is wasting time on one customer instead of routing us first. our tax dollars being wasted. Also Other states have an appointment system - PA how about entering the 20th century? 3. A staff member (I think she was the manager) walks by the front desk clerk and tells him "we love you and your are doing a great job putting up with these people" - meaning us, the tax payers. Who says that? What kind of people are you hiring? Clean up house in that office - it is an embarrassment! Doesn't anyone in Penndot inspect this? Most offices in other states have a screen that asks how satisfied are you with service today - nothing like that here. And this is what happens.

I've heard many horror stories regarding this office. I can't honestly say I had a bad…read moreexperience. Granted I got there before they open and waited in line but it seemed to run through pretty quick.

The place was slammed with folks getting a Real ID, so although I got there at their 8:30 opening…read moretome, it still took 2 hrs to get through the line. Not their fault, and the folks working there were friendly, helpful and professional. Got the Real ID without issue. Well done!

Everything was amazing and fast staff was nice and polite will go again i like it better than the…read morepenn hills dmv

Every time I go there it seems I'm not waiting long before my number is called. I go there for…read morelicense renewal. People there are courteous and friendly to me.

Had a great experience - Gerry Cole was super helpful in getting my new ID set up and looking good!read more

3 years later, this DMV is still the most efficient I've ever seen. There's technically a different…read morelocation closer to where I live, but the extra distance is worth it for the overall time saved.

It's a DMV. Can't expect too much, but the staff were cordial and efficient. Prepare for long waits…read moreif you are going for real ID.

We lined up outside and waited to get inside. Then when we got inside we were given forms to fill…read moreout, and a number. I waited more than an hour. Looks like they are trying to keep things organized and fair, but everything moves so slowly. I came because parking is free, but I may go downtown next time. It's a lot of herding and waiting. I arrived early in hopes of getting served faster, but that didn't seem to work. Just when things appear to be moving, the staff take breaks and the available windows are cut in half. I think they can do better.

Easy were helpful was nice store very neat set ups were looked real you easy to find what…read more department your looking for easy is good friendly neighbor he was such great help for what you want

WOW!!! I can't believe it! I have lived all over the country. This is the best DMV I have ever been…read moreto. The staff is WONDERFUL! Very friendly. Very knowledgeable. AND Extremely organized. They communicate very well with each other, and with all of the customers. The entire staff seems to really enjoy what they are doing. I can't believe I am writing a review for the DMV. Johnstown you have the best DMV ever!!!!! !!!!Dear staff Thank you so much!!!!!!!!!

While I think PA is NUTS for privatizing government-required services like car registration,…read moretitling and emissions -- given the private sector fattens their wallets by more than doubling the actual costs (while in other states the cost is the cost -- no fat), Jack Maggs is one of the least expensive options among the ones I called. Note that most don't publicly advertise their price, which seems to be part of the big hoax -- making it a lot of work to research a more viable option. But when I'm feeling scammed like PA makes me feel as a transplant who has lived in five other states, I do my homework. Jack Maggs was a bit lower than the one that claims to price match (but was closer so -- mileage saved). They were a ten spot or so lower than AAA if you pay in cash, and significantly less than the place right near Bridgeville Licensing. At $222 for a new title, registration and plate, the amount still caught me off guard but I was more comfortable knowing they were less greedy than some of there others -- and super fast and thorough with great customer service to boot, Bottom line: Stick with the one that balances great service with a competitive price. Oh, and write your dang legislators so they take the private middle people out of government required services so you aren't gouged so deeply and in such a regressive manner. Other states charge by the value of your car... which is progressive. Get on board with what's fair! [the rant continues] Also emissions -- many states have seen the impact of these wane, and again, this cost is regressive and, when it costs twice as much here as Philly, wtf is going on. Calling around I got a range of $38 to $107 so far, and no one bats an eye -- but you should. For a "cheap" city per internet research, the costs are mighty high compared to "expensive" states like WA that even the score with salaries that are higher and state income tax that is non-existent.

The location of Jack Maggs Agency is off the beaten path. Despite having an appointment, we had to…read morewait, only to find out we didn't have all the necessary paperwork. The services took too long to be completed.