This is NOT A full service DMV PLEASE CORRECT !!! They can…read morenot assist with out of state license transfers etc.

Efficient, professional, and timely - GREAT experience here!! I was in and out in five minutes, I…read moreswear.

I went to get a PA license from out-of-state. Shawn F. was very helpful, informative, and made the…read moreexperience pleasant instead of stressful. I had a bit of a wait to see him, but he was efficient and got the job done quickly. Alison L.

I need to go into the DMV for a new license picture. I…read morerenewed license online but never got my picture card. I went into The closest DMV which was this one. I went in and the place was not crowded which was good for me. I went up to the first desk and got a number then waited about 5-10 minutes to be called up to next desk. The person seemed nice and he was helpful. That desk took maybe 5-10 minutes max. Then I went over to the picture station and got picture taken then it took about 5 minutes for new license to come out to me. overall I was pleased with the service and the total amount of time it took. I do recommend this location as everyone seemed very good. I would hesitate to stay if it was really crowded. I will definitely go here again if I need anything from DMV again.

This PA Department of Motor Vehicles (DMV) is located in the Duncan Manor Shopping Center…read more For several years, I have been a customer of this DMV. Currently, it is open from Tuesday through Saturday morning to afternoon. To avoid the longest lines, I recommend showing up in the middle of the week and in the early morning. For my most recent visit, I arrived well before the opening time, and a long line of customers had already formed on the sidewalk. At the opening time, a guard periodically called different groups of people into the building. I felt surprised that people had to wait outside for so long and that little seating was available inside. At least the sidewalk had a roof over it. Eventually an employee called me, looked at my application for a Real ID, gave me a number, and had me wait inside. Many minutes later another employee called me to review my birth certificate, Social Security card, and two pieces of evidence of Pennsylvania residency. Then another employee took my payment. Days later I received my Real ID in the mail.

My fault. I have always rented my camera card on my birthday. The envelope came in the mail. I…read morefigured it was the camera card. Nope. It was the registration. The 4 staff members I interacted with were very pleasant. (Perhaps it was because I read the signs and had my documents ready.) In and out 20 minutes! Real ID in the mail.

I've heard many horror stories regarding this office. I can't honestly say I had a bad…read moreexperience. Granted I got there before they open and waited in line but it seemed to run through pretty quick.

Long wait, about an hour once in. Communication getting a ticket when I was in the line coming in…read morewas bad. Is there any better DMV locations that may be better?

Every time I go there it seems I'm not waiting long before my number is called. I go there for…read morelicense renewal. People there are courteous and friendly to me.

My experience there was pleasant. They were crowded of course but the employee had a great…read moreattitude and was efficient. We got in and out and accomplished what we needed to do with no frustration and in less than 45 minutes.

3 years later, this DMV is still the most efficient I've ever seen. There's technically a different…read morelocation closer to where I live, but the extra distance is worth it for the overall time saved.

My husband was scheduled for his driving test. The instructor must was having a bad day because he…read morewas so hostile he disrespected me and also out of spite flunked my husband on his drivers test he told my husband at the next intersection make a right when my husband went down to the intersection he told my husband he missed the right. My husband said that's a side street. You said the intersection. Jerrod told my husband, I have to flunk you because you missed the right turn. My husband said, but you said at the intersection that's not an intersection that's a side street. Not to mention, he tried to say that I didn't have the right documents for my vehicles when I did. he also had me screenshot my registration and send it to my husband phone when he already had the paperwork. This man is unprofessional and don't go there for your drivers test request for a different person.

It's a DMV. Can't expect too much, but the staff were cordial and efficient. Prepare for long waits…read moreif you are going for real ID.

I tried applying for a class M learners permit for my daughter, but got stone-walled with incorrect…read moreforms, and made-up rules, like: "You have to be 21 to ride a bike", and "You need a drivers license before applying for a learners permit". Not True! I showed the clerk the rules from the PennDOT website, but he just kept making up more stupid excuses, and lectured us about the dangers of motorcycles. Is he just incompetent, or deliberately being difficult? Either he gets off on messing people around, or he's fishing for a bribe. Its best to just go to a different branch.

Easy were helpful was nice store very neat set ups were looked real you easy to find what…read more department your looking for easy is good friendly neighbor he was such great help for what you want

WOW!!! I can't believe it! I have lived all over the country. This is the best DMV I have ever been…read moreto. The staff is WONDERFUL! Very friendly. Very knowledgeable. AND Extremely organized. They communicate very well with each other, and with all of the customers. The entire staff seems to really enjoy what they are doing. I can't believe I am writing a review for the DMV. Johnstown you have the best DMV ever!!!!! !!!!Dear staff Thank you so much!!!!!!!!!

While I think PA is NUTS for privatizing government-required services like car registration,…read moretitling and emissions -- given the private sector fattens their wallets by more than doubling the actual costs (while in other states the cost is the cost -- no fat), Jack Maggs is one of the least expensive options among the ones I called. Note that most don't publicly advertise their price, which seems to be part of the big hoax -- making it a lot of work to research a more viable option. But when I'm feeling scammed like PA makes me feel as a transplant who has lived in five other states, I do my homework. Jack Maggs was a bit lower than the one that claims to price match (but was closer so -- mileage saved). They were a ten spot or so lower than AAA if you pay in cash, and significantly less than the place right near Bridgeville Licensing. At $222 for a new title, registration and plate, the amount still caught me off guard but I was more comfortable knowing they were less greedy than some of there others -- and super fast and thorough with great customer service to boot, Bottom line: Stick with the one that balances great service with a competitive price. Oh, and write your dang legislators so they take the private middle people out of government required services so you aren't gouged so deeply and in such a regressive manner. Other states charge by the value of your car... which is progressive. Get on board with what's fair! [the rant continues] Also emissions -- many states have seen the impact of these wane, and again, this cost is regressive and, when it costs twice as much here as Philly, wtf is going on. Calling around I got a range of $38 to $107 so far, and no one bats an eye -- but you should. For a "cheap" city per internet research, the costs are mighty high compared to "expensive" states like WA that even the score with salaries that are higher and state income tax that is non-existent.

The location of Jack Maggs Agency is off the beaten path. Despite having an appointment, we had to…read morewait, only to find out we didn't have all the necessary paperwork. The services took too long to be completed.