They offered $68 for three items purchased within the last year totaling over $600 new, and…read moredeclined on unworn clothing due to "'minor staining".

I have gone to this store several times in preparation of the arrival of my baby girl. I was…read morehesitant because I've been to one in Austin, TX and all they had were onsies--no joke. So I was pleasantly surprised at the vast variety of clothes for all kid ages. The clothes are all in great condition (no stains, tears, smells, extreme wear, etc). They have sales frequently to already discount their super low prices. They offer a reward card which is a nice perk. They sell baby gear but I thought it was a bit pricey. For example, a used Pack n Play was selling for $125. You can get a brand new one for $60. The only other gripe I have is that the check-out process seems to always be slow. However, overall I would definitely recommend this store!

The Granary has beautiful furniture, but if you want custom made pieces, look elsewhere. After…read morewaiting 3 months for my piece, they did not follow instructions. I didn't like a shelf so close to the floor, because I wanted to be able to clean under it, with ease. I also wanted the shelf to be 14" below the drawers, so that my CPAP machine could reach my bed. When it was delivered, those instructions were on the bill, and yet, they still didn't adhere to instructions. They did not communicate with me, unless I called and called. I paid nearly $600 for this sofa table, so I expected to get what I ordered. I was so tired of hassling with them, that I chose to keep the piece, rather than wait another 3 months. I will not shop at The Granary again.

The Granary has amazing quality and fair value. I had a a cheap entertainment stand in my home. I…read morealso have 2 young children. They tore up the cheap pressed cardboard entertainment stand in like a year. The doors fell off and it was all scratched up. We started looking for a new one. All the low quality options at Target and Wal Mart were pretty expensive. We ended up going to The Granary and for not too much more money we purchased an oak custom made entertainment stand. It has held up very well and we are so happy with it. The Granary quality is unmatched with friendly and helpful staff.

If zero stars was possible for this location, that's what I would leave. When going to donate on…read moremultiple occasions they are extremely rude. I would recommend donating anywhere else other than this for profit from donations scam.

I have NEVER had any good experiences at any of their locations. Very seldom have any nice…read moreMANAGEMENT staff . I've met a few good workers that have left because of management. My last visit which was a couple days ago I was screamed at to leave because I very loudly asked why a worker could use the women's restroom but it was closed to the public. I am disabled with both kidney and bladder issues and I observed a worker going into the women's restroom. I heard her flush the toilet and wash her hands . So yes I ignored the sign and I myself went in and used the restroom myself. I observed absolutely NOTHING wrong with the toilet nor the sink . Although the restroom was disgustingly dirty as if it has had continuous use without any cleaning. The hand towels were over flowing from the trash onto the floor . The floors were dirty and unmoved. Upon coming out I was verbally attacked by not 1 but 3 goodwill workers . 1 being an assistant manager ( Carrie Jeffrey who has time and time again proved herself to be rude not only to myself but I've also been told by previous employees who worked there . She told me she didn't have to tell me a reason I can't use the restroom . Demanding that I leave because an elderly woman not dressed as a worker started talking rudely to me as well and i told her that I have nothing to say to her that she needed to go on and asked who she was anyways and she said she worked there. I told her he rudeness no matter her age is why most elderly people get hurt and use their age to cry elder abuse and then the actual worker who used the toilet was yelling at me too. So all 3 yelling at me at the same time and I told them to shut up it was just piss and I flushed it ! They were making a big deal of me using the toilet that the workers were using. When I cashed out the elderly woman followed me to the register STILL running her mouth . The young girl running the register was the nicest little thing and seemed embarrassed of their behavior. I told her I wasn't going to listen to the old lady's remarks . She told the lady she didn't need her help but the lady was making rude comments anyways. I said I'll never come back here again. This store always has rude workers that can't be compassionate or understanding and that I thought was Goodwill was about. Then here comes Carrie Jeffrey again SCREAMING through the store telling me again not to talk to her employees and to leave the store. Yes I said curse .yes I was pissed .yes I acted like a mad woman because I was. All because I pissed In a WORKING toilet that workers were using and was rudely attacked. I was even followed out to the parking lot by Carrie Jeffrey . She was telling me she was going to call the cops if I didn't leave . Sad thing is there was also another elderly woman who was there who needed to use the toilet . She was a plain clothes worker .She told me although the other workers were allowed to use the toilet they forced her to go to McDonald's up the parking lot .She said she has bladder problems and she was made to hold hers for 3 hours . She stopped me in the parking lot to tell me . The big OWNER of Goodwill only donates a small percentage of money to charities off of donations. I NEVER donate anything to Goodwill ever. I take my stuff to the Lutheran atleast they feed the hungry and clothe the poor . Goodwill is a joke . They google stuff and put what price it's going for on ebay to make the fat man RICHER. STOP DONATING . STOP SHOPPING . GO TO LUTHERAN STORE IN BELLEFONTAINE. I called Tim again too. He said supposedly they have had 3 plumbers there. And it's NOT the WOMENS restroom it's the men's. I told him if they don't want public restrooms for the public to build a wall . He said that those restrooms are the same that the employees use as well so .

1: the cashier lady told me I couldn't try on clothes because people were caught doing things they…read moreshouldn't in the dressing rooms. I was the only one there for one. why should I be punished for something that someone else did? 2: there prices a ridiculous anymore. all because people resell things. what did they care?? it was free to them in the first place. this place is for people who can't afford new clothing! Uuuugh so disappointing in them. This is why I don't give to them anymore. Including when they ring the bell. They become greedy.

I found a few great finds here! They were a bit dirty, but that comes with the thrill of thrifting…read more Staff was kind, and the items were all well organized. I've already been enjoying my new lamp and painting.