Great communication. Great service. Great work! Mike, the owner was very friendly and responsive!read more

Had Mike out to seal my driveway. He was great to communicate with and did a great job at a fair…read moreprice . I enjoyed the ease of working with him and recommend him and will use again next time!

Wow. I don't know where to begin! James is an awesome man: kind, funny, personable, attention to…read moredetail, organized. My front stoop is beautiful. Everything went as planned, and I'm extremely satisfied with the job!

I was in search of replacing my driveway that was cracked and just falling apart. I contacted this…read morecompany who was very responsive and provided an estimate describing the work to be done with all the pricing and information I needed to make a decision. I was surprised, that despite a heavy work load they had, James called to say they could start sooner than expected (one week after we agreed to do the work). They showed up, pulled out the old, prepared for the new work and arrived the following day to pour and set our new driveway and walk. Just as described and planned. I have already recommended them to 6 neighbors and a couple others that knew I was looking to have this work done. Highly recommended. Thanks James! Regards, Brian S Delavan WI, 53115

I contracted Steve's Masonry Repair LLC to tuck point an 80yr old chimney with decaying mortor. I…read moreasked for the old mortar to be removed and new mortar be placed (tuck point). Steve quoted $1,000. His crew showed up and barely ground out the old mortar (going only a 1/2 inch deep before coating the seams with new mortar). I climbed on the roof and noted the shotty work. I called and texted Steve to discuss. He himself said mortar should be no less than 3/4" to 1". FYI, web says 2 to 3 times the width of a joint. Then Steve scolded his staff for telling me that they only did 1/2" (see photo of receipt). Steve was more upset that I knew the truth about the work they completed then he was about rectifying the job. He wanted me to call Champion (another local biz to confirm his story - i certainly wouldn't trust them either). He refused to adjust the bill and threatened to pull his team without them finishing. Don't trust this company! His team was also very condescending. I am very knowledgeable about construction. They lied to my face and were quite smug while doing so.

Ultimately decided to go with another masonry. Way too eager for the work. (And I had other…read moreconsults lined up as well, thankfully.) But Steve had called really late one night to ask why I hadn't hired him yet & asked if I had went with someone else because they were cheaper. I replied yes & even wanted to know who. Steve had added all of these requests onto the quote that I knew were not yet needed & were confirmed by two other masonry's! I get trying to upsell, but don't add things to the quote a customer actually doesn't need right at that moment if that's not what they're asking for! Bring it to their attention & let them know it's something that needs to be watched & eventually addressed, but not at this time. And give the quote for what 'is' needed instead of trying to scam them out of more money for whatever reason you may have; no moral, no values, need the work/money, etc.!?! The masonrys that I had come look over my place, I questioned them re: all these additionals & said 'both' companies were so honest & said the 'exact same things'; "the majority I didn't need & the rest could just be watched & done if/when the problem ever gets worse"! The one I ultimately chose for various reasons, went above and beyond what they were hired to do & my home looks beautiful again! So the moral of the story is, please get multiple quotes from companies, no matter how small of businesses you are choosing to go with! It's worth it in the end...!

The workers and their work was beyond expectations. They expanded the sump pit and installed new…read moresump pumps. They covered the floor from the front door and the stairs to the basement. Then covered all the boxes and clothes in the basement. Completed the work on the pit and pumps in about a half day. Then they collected all the dust, debris, and covers on the floor, stairs, boxes, and clothes. The workers and the sump pit work was beyond expectations. Thanks to U.S. Waterproofing and their professional staff. About 10 years ago U.S.Waterproofing fixed a leak in our basement wall. No leaks since.

We called this company for a leakage issue we were having. A salesman quickly came out and was…read morevery helpful and knowledgeable. We needed drain tiles. The workers came out a couple weeks later and they were amazing. A few days later we discovered a leak by the new sump pump they installed. We called and they referred us to the warranty department who never responded. We tried a couple more times and no response. We resorted to calling the salesman who contacted the warranty department and promised they would call us.....they didn't. Now approximately 6 weeks later the leak has caused mold. We contacted the salesman again. He set up an appointment for 2 weeks from now!!!!! Seriously, I have already waited 6 weeks and paid you over $13,000!!!!!! I would never use this company again. I hear Perma-Seal is much more reliable and professional. Do better U.S. Waterproofing. You are a national corporation and you suck!!!