Horrible. Asked to cut nails shorter and would not. not what it used to be. Just no. terrible experience 0/10.

Just No! It's not what it used to be. Pedicure equipment unsanitary the whole place was unsanitary and workers kids being a distraction. It was no relaxing. I won't go back. read more

The polish I was already wearing when I got to KL Nails was not completely removed before the man who was doing my pedicure started prepping for polish. I thought he would probably remove it when my cuticles were trimmed, but he DID NOT trim my cuticles. He proceeded with polish which he glopped on in some places so much that I had polish on my skin around most of my toes which he did not remove. Then in the places that he had left with hardly any polish on them, he just took the nail polish brush and dabbed them which just made them look even worse. Never again. read more

KL Nail Spa - Nail Salons Near Me - Phenix City, Alabama

I've been coming to this salon for close to a year after trying 3 others. The staff is friendly and attentive. I've been happy with all the mani-pedis I've had. Very accommodating! Give them a try, you won't be disappointed. read more

Sandy does the best nails in town. and Loc gave me the best pedicure I've ever had! I request them every time I come in. 10/10 recommend them both!! -Bobbie read more

New owner and management as well as great covid policies. I love this place. Everyone is professional, they take appointments, and follow cdc guidelines read more

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We came here for a pedicure and absolutely loved the service! The staff was friendly and inviting. I also loved the diversity of the staff as well. The ambience was bright. The next time I'm visiting Phenix City I will be sure to stop by and get pampered. read more

I chose this place because it was close to my new house. I called for an appointment and they were not prepared for me to be there when I arrived. They left me sitting with my feet in cool water with no jets on for 20 minutes When the tech finally did arrive he scrubbed my feet incredibly hard with a sharp brush!! I have never had a pedicure that included that before. When I was ready to leave, the tech had moved on to the next customer and there was no one to take the paper from between my toes or help with my shoes so my polish wouldn't smudge. In addition, the shop is FILTHY with light fixtures covered in dust and one even broken over the chair next to me. The floor looks as if it's never been cleaned. I will not go back. read more

Probably one of the better decorated nail salons I've been to in a while. They use sterile tools from sealed pouches. I came in at 10 am as a walk in and they had someone available right away to assist me. There were so many colors to choose from and never rushed me as I slowly chose my color. They didn't try to offer me more than I wanted and we had good conversation. read more

KL Nail Spa - Gel manicure. - Nail Salons Near Me - Phenix City, Alabama

Got seen right after walking in, friendly and fairly cheap. Location was very convenient being near where I live so I tried it out and was very happy with it. Only $23 for a basic Pedi with the same stuff as any other place just a little cheaper. Offers military discount. read more

KL Nail Spa - Pedicure choices - Nail Salons Near Me - Phenix City, Alabama

The polish on my nails were not complete on the sides. The polish on toes was smeared. I arrived that 9:30 am, sat in my car until they opened, and when I walked in, I was the second person to sign in. I was the third person to be called. The person that checked me out had no clue how to check me out. I had a really bad experience I was will not be going back. read more

I don't really get my nails done that often, but when I do it's at KL Nails (that sounds cheesy, but it's true). Over the years, I have never had a bad experience here and am always happy with my nails - no matter who does them. The nail techs I interacted with tonight were all cool and funny, which just made the experience even better. read more

YOU WILL GET AN INFECTION. WALK AWAY. I walked in to sit with a friend as she got a fill in. I am not sure what has happened in here since 2017 but it has definitely taken a turn for the worse. The place looks as if it hasn't been cleaned since it opened, the employees chat among themselves as if they have nothing else to be doing while at work. They seem to be very over staffed with the amount of employees doing their own nails while customers are here. The employee customer ratio is exactly, 5:10 which I find it odd that there are two employees to every customer, and even more odd that the extra employees sit and talk and do their own nails at their own stations. Back to the cleanliness, I have left here with a sinus infection from whatever bacteria is growing around this place, about to head across the street to the urgent care after walking into this place for too long. But if you want your nails done fast, and a mediocre job done at that, but for full fledged price, check it out. read more

KL Nail Spa - Dirty tools in an altoid box - Nail Salons Near Me - Phenix City, Alabama

I got full set acrylic nails here twice and both times they did the wrong thing. The first time they switched the base color and design color, when I tried to correct them they ignored me. I just went on Thursday to get a simple one color set they grinded them down way to short and they were all uneven which I noticed as I was leaving. Then on Saturday I hit my pointer finger against a wall not even very hard but the acrylic snapped and broke off halfway down my actual finger nail and ripped some skin off. I have been attempting to call for a refund but they either don't answer or hang up. read more

Tim and Thai were great nail techs. Highly recommend these gentlemen. I wanted to give them 5 stars! However, my mother and I went off of their menu that was attached to the pedicure station 7 and 8, to find out that it wasn't updated. We got confused and felt like we were getting overcharged $30. Also, the nail tech Thanh, stay away!!! She is horrible at her job. read more

GREAT GREAT GREAT!!! I got my best gel manicure from Lily at KL Nail Spa in Phenix City. She was meticulous and ensured that the polish was applied neatly like a true professional. It's almost been a week and not even one corner has began to lift or peel. The gel mani is only $25 and if you're military, they offer a discount. I can't recommend them enough. Excellent, swift and clean service and extremely friendly. Highly recommend. read more

Worst place I have ever been to. They cut 3 of my toes really bad and rushed my service. I paid $50 for service that the lady did a bad job. Now I'm probably gonna have to get my foot looked at by a doctor. When I went to talk to them about it they wanted to give me $30 gift card.Really? Then he up it to $40 after I argued with him. I paid $50 and why would I come back. All I wanted was a refund and you want me to come back and tell me will try to not let the same person do it again. That is some crap. read more

KL Nail Spa - Nail Salons Near Me - Phenix City, Alabama

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Got my pink and white fill yesterday and it was PERFECT!!!! Walked in without an appointment and they were fairly busy and still waited less than 5 minutes!!! Pricing was reasonable!!! Staff was very friendly and nice!!!! I'm from IN and not a regular customer and still got excellent service!!! Definitely recommend and will return there as long as I'm in town!! read more

Everyone at KL nail spa were very welcoming. I got the powder dip French manicure and 6 days later the white tips started to look discolored , so I went back in and they fixed my nails with no questions asked. I'd recommend this place to anyone :-) read more

Very busy, maybe that is why the service was just ok, i may try inthe middle of the week instead of on a sunday

I decided to go to this place because it close to home and my regular place is closed on Mondays. BAD BAD BAD IDEA!!!! The nail tech was Thanh. She was horrible. She cut skin, don't paint the entire nail, she messed up several times and didn't want to fix it. She over charged me, she didn't know how to work the credit card machine. This was my first and last time EVER EVER EVER going to this place. I'm so disappointed. I wouldn't recommend this place to anyone well don't go to this nail tech. I'm pissed again just thinking about the experience. read more

My technician, Angelique, was excellent. I got a pedi, and and eyelashes. She was very talented and looked great

I been to this nail shop twice. First time I came the nail tech hit me instead of telling to put my feet back in the water. Yes, hit me. Well like a fool I came back. This time got shitty service and a rush job. The nail techs here are rude to African American customers. Fool we twice shame on me. NEVER AGAIN. read more

I went in today after work to get a relaxing pedicure. I was overall not pleased with what I paid for. My nail tech, Thani (I think), was rude and rushed through the whole process. She cut the side of my toe and made it bleed when trying to remove my "hang nail." She argued with me when I asked if I could get a second top coat to make sure the polish lasts. She kept hitting the side of my leg which signaled she either wanted my foot or wanted it in the water. She rushed the massage and I left Unpleased with the whole experience. read more

I have been here several times love the way they do brows when you can get them to do it. The last 2 times I went I was placed in the "wax room" and no one every came back they would close the door more and more each time they walked by but after waiting 30 min the first time and 20 the second I figured they didn't want my business so I walked out. That was twice for me no more tries there. read more

I've been getting my nails done by Ben at KL Nails for several years and I love it. But this time, I decided to try something new and went in to get my eyelashes done for a professional photoshoot. I think they called it "individuals" where they glue on individual sets of lashes versus an entire strip. Marliee did an amazing job!!! My hair stylest and the makeup artist were extremely impressed and said that my lashes looked super natural. Thanks again for my lashes Marliee!! read more

Someone had recommended this nail salon, to be honest when I first walked in and saw all the people there I thought for sure I would be there all day. To my surprise the service was fairly quick. I had my toe nails done and a full set of nails with gel dip, two different colors. The effort the lady put into doing my nails was amazing and my toenails look on point t too. I will be going back. read more

Great Talent And Service! BUT Ridiculously Expensive! $25.00 Just To Cut Toe Nails! No Exfoliation! If You want Foot Skin Service More $$!

Used to be a great place to go but not so much now. Last two visits for a pedicure the nail technicians made me bleed. If you must go, request a female technician. The men are too rough. A tap on my foot is enough to tell me I need to switch my feet when I'm zoned out... no need to force my foot back. My feet weren't given enough time to soak and the foot massages were rushed. I understand you're busy (part of the problem) but I am here paying for a service and I expect to be treated like I'm the only one there when I sit in that chair. I was sorely disappointed in this last visits paint job too... I could have done a better job (and I'm horrible at doing my own toes, hence why I go to a salon). read more

I'd recommend this place to anyone in the area. The nail techs are personable and they know what they're doing. Michelle did a great job at fixing my nails. A previous salon totally messed me up but Michelle knew exactly what to do. read more

I travel a couple weeks of each month and have to find nail salons in whatever area I am in. It's a crapshoot if no personal recommendation or reviews. I have my own salon at home and it's hard to beat their work! But this salon is amazing! Fun, busy and do an awesome job! I have never been as happy as with my own gals. My nails look beautiful and I will go back to them as I visit that area a couple of times yearly. Would not hesitate in a heartbeat to tell someone to give this shop a try. Won't regret it! read more

The best nail salon in the Phenix City/Columbus area. I've been going here since they opened. Great customer service. Caring, professional owners. Highly recommend. read more

Ladies--Please go somewhere else. I went in for a manicure and they messed it up. they offered to fix it and I was short of time, so we scheduled it for the next day. I also wanted a pedicure, so they wanted to do the pedicure first. During the pedicure, the lady cut my foot and kept saying the owner would be so mad at her. I had to stop the bleeding and the same tech cut my finger. At this point, I left the salon and the owner ran after me wanting to make it right. How can you put back my skin and make it right? I got an infection and had medical bills, which he refused to pay. GO SOMEWHERE ELSE! read more

Phenomenal! Can't say enough great things about this place. I went with a friend to get pedicures and went with the spa pedicures. Excellent service and they felt great. I would highly recommend this place. read more