Staff seems to know it's the only place we have to go to recycle, and that means it doesn't matter…read morehow they treat you because they know it's the only place we have to go.

They didn't pick up the trash so we called and they said they would send someone. No one came back…read moreso the next week it had 2 weeks worth of trash in it (not next to it) so they charged us for an "extra bag". Horrible service. Horrible customer service if you have an issue

I would give zero stars if I could. Skipped pick ups, yelling drivers and zero help when contacting…read moresupport. WM is a monopoly that knows it can treat their customers like garbage and have no accountability. I hope this company goes under

I like to "earn" money by being conscience of caring for my bottles…read more I'm clean; they are rinsed out, put in a green bag and delivered. Thank you for the work you all do at the Medford, Or. location.

Nevermind the hot, stale, stink you get to endure while recycling here. Today the aluminum cans…read morewere not able to be redeemed, not even hand counted by staff. Beyond lame.

Outstanding customer service. Dedicated staff works in all kinds of extreme weather. Kind, helpful,…read moreand hard working. I've been coming here for over 18 years. They work hard to save the planet. They also raise money for SNIPS (Spay and Neuter Program for Dogs and Cats), and Habitat for Humanity. We need them in Weed and Mount Shasta!

Was staying in town for a night while passing by back to LA. Had a bunch of bottles that were…read moretaking up space in my car. Seems like this is the only place to recycle in the town of Yreka. The local stores/markets doesn't do in-store redemption. Most of the people here are bringing recyclables by the car/truck load. Drive up through the gate and drop off. I only had a few, so I walked in after a truck. They do CRV value and happily did by count, so I got 50 cents back. They give you a ticket and then you go to the red shack to redeem for cash. Workers seems nice and friendly. They do recycle other stuff as well, scrap metal, paper, assorted glass, etc...

Cost!!!! Dang every…read moretime I go the fee's change and not for the better! I hope they pay the employees well for what they charge! Sad part is, it's really the only option unless you want to drive 30 plus extra miles.

It's the dump. Staff do a fine job. Try not go on weekends or risk waiting on a long line to enter…read morethe facility and a just as long line to pay. Prices seem to go up each time I've gone in the last year. Free recycling center is handy, but yard waste, tires , appliances, fluorescent bulbs are a rip off and in my opinion promotes illegal dumping.

I'm not at all interested in retaliation, and I know this company holds what is essentially a…read morecontractual monopoly locally. I just hope speaking up about the truth might be helpful to others in some way in the future. We were extremely poorly treated by this company. They made a mistake in their billing. We told them immediately that they had made a mistake and that it looked as though they were crediting our personal account with someone else's regular payments. They told us not to worry about it. A great deal of time passed, and they billed us retroactively. After admitting what they had done, they sent us through an endless shuffle of telephone calls involving company representatives refusing to admit what they'd done. I could go on about how we were left feeling about the entire incident. Instead, I'll just say this: Anyone who is keeping track of Ashland residents' experiences with this company should consider our experience. We feel poorly served. Lowest possible rating.

They are doing a great job. This has got to be a most difficult job. I know I have learned a great…read moredeal from the big guy at the transfer center about recycling.

Location was easy to get to. I was there to drop off cardboard for recycling…read more The line of vehicles moved along fine. The road was clean and free of debris. The man at the pay station was polite and it was very clear where I needed to go to drop off my recycling.

Way better than Rogue Disposal Dump in White City! $2 cheaper here and no maze to go through! ;) 3…read morestalls to dump at! They scoop it up, easy! Very fast! Not crowded! Friendly attendant where you pay! It's close to me which is great and I can even take a backroad to get here! :D I would give 5 stars if it was FREE! But it's not! No such thing in Jackson County! :/ Douglas County dump is free! ;) $15 for s truckload here and $17 in White City!

I'm just a resident, and Firewise neighborhood co-leader. Recology has been wonderful in helping…read moreus get 25-yard bins for our annual clean-ups, and in responding to my emails and phone calls if I remember to call when they're open. Everywhere jobs have been cut, and it's a lot faster for workers to respond to emails. But I don't have a business depending on fast responses. In that case, I go there in person, but I'm just a resident. Also they're good about letting us know when pickups are late or what to do if we need something special.

Having several commercial businesses in multiple counties, I can say that dealing with Recology is…read morealways a horrible experience that leaves a bad taste in my mouth! And the worst part is that citizens and businesses in Ashland have no other choice with regard to garbage hauling or recycling services. Their customer service is impossible to get in touch with, and there was one instance when we had to go to their office directly to deal with an urgent matter and as we approached the office the agent inside saw us, closed the blinds, and locked the door. After repeated knocking there was no answer. They repeatedly refuse to pick up our recycling because what they call "cross contamination". We inspected our recycling bin and yes, there were 2 plastic bags in it which passerby's put in there, not us. And it is important to note that this is the only garbage hauler that has refused to pick up recycling because of such a minor offense and my commercial properties currently deal with 4 throughout the state of Oregon. The recycling driver continues to berate our guests and employees, I presume he feels our guests are employees, and sheesh.... I could go on and on but I wouldn't know where to stop. These folks are just plain strange and a simple online search from other users will concur.