Hello, My name is…read moreSteve Dhaliwal @ 905-510-1502 (oi_roi@live.ca is email) I came in at 2:09:27pm today to have the 5-Star Treatment for my BMW 5. I picked up this time spot from my $67.79 receipt today. The interior of the SUV was poorly cleaned, with little attention to detail. I drove off assuming it had been cleaned properly. Unfortunately, this was not the case. When I reached my destination in Burlington for shopping, I dropped my keys in between the seats. When I bent down to look underneath the seats, I discovered that these had not been cleaned at all. There were bits & pieces of garbage and other items that should have been vacuumed properly. Orange peels, and other debris. I live in Oakville about 20 mins away from Denny's Oakville, so it would be a 40 min run and waiting time for me to come-back to show you. It is a waste of time for me to comeback and forth from home. My home address is: 1103 Oakery Woods Place, Oakville, ON L6M-2C2 I would appreciate a free 5 Star service be mailed out to me so I can use it in future months. This is only fair, given that our family has 4 vehicles and we have been loyal customers for many years, as long term Oakville residents. Or please email me a free 5-star coupon, to oi_roi@live.ca. My license plate is ROI X5 BMW X5, you can see on your cameras. I will take pics of the mess under the seats, for my records. Cheers, Steve Cell (905) 510-1502

I they go the extra mile.Drove in with a car that had come from northern Ont. Wheel wells full of…read morefrozen snow. Did not have time to unload my personal belongings was late for a meeting. They reloaded everything and did an incredible job on my golden retriever dog hair car. I go there at least every other month. Have never been. disappointed. Incredible value . Very pleasant staff

First came here as part of a Yelp event, also booked a separate basic detailing service…read more The staff were super friendly and prompt in Cleaning. They did an awesome job at detailing and I was super satisfied with the end result. I'll definitely be back for any car cleanings I need in the future!

The staff at auto parlour were very friendly! They were very quick when replying to emails to…read moreschedule an appointment for the Yelp Elite car wash. They also provided details of the various services they provide including waxing and interior cleaning services. I am extremely happy with the car wash and will be back for any additional car servicing in the future! Highly recommend!

Amazing job they did on my car. Had scratches and dirt on it but these guys got it all.read more

Had a few scratches on the car. Brought it to wash me now and they really did a miracle. Was…read morepleasantly surprised that they do a mobile service as well.

I have three words for OCG Detailing - Do Not Hesitate!…read more I did extensive research on ceramic coating and PPF (paint protection film aka clear bra), and agonized for weeks on getting both done. I read all the pros and cons, the process, maintenance, and the cost, until my eyes stung! We even met several detailers to see their work, and gain a better understanding. When I called Ivan to arrange a time to meet, he told us to come and have a look at a car that had both processes done. First off, Ivan is extremely experienced, knowledgeable, patient, and passionate about detailing. He is humble, non-judgmental and unfazed by reviews. He feels personal references and word of mouth are more important, and I totally agree. We were excited to see the car he was near completing, and were blown away by what we saw, the meticulous detailed workmanship that goes into applying PPF and ceramic coating. I thought I was detail-oriented, until I met Ivan! He sees flaws that most people do not with the human eye. He is very particular, and takes great pride in detailing. I knew he would take care of my husband's baby - LOL! Ivan's auto shop is clean, modern, and spotless, with bright spotlights in the working areas. More importantly, cars are kept inside, and there is ample space to work on each one. I had done my research on the top three PPF products: 3M, XPEL and STEK. I thought I had narrowed it down to XPEL, but after discussing it with Ivan, we chose to go with STEK. For the ceramic coating, Ivan uses Opti-Coat, and is an authorized installer. I have to say, we felt very reassured with Ivan, but I was still nervous. I had a gazillion questions, and Ivan always answered all my texts. He even called us to ask if we had time to stop by; there were a few spots on our SUV that were questionable, and he wanted to let us know. He kept us informed throughout the seven-day process! Yes, you heard right! Ivan worked on our SUV for one full week! He sent us videos of the progress, and on the day it was finished, it looked unbelievably stunning. He went over what was done, explained the care, maintenance and warranty, and had us inspect our SUV once again, in broad daylight. The two processes are very pricey, so it is best to understand the maintenance and commitment required. I know we made the right choice, but more importantly, we found a fantastic detailer that put 110% percent into making us happy. Thanks so much to Ivan and his team!

My boyfriend and I needed a car wash before a photoshoot with out cars and decided to book the…read morebasic wash with OCG. The wash took 1 hour for each car and we were so surprised at the quality of exterior clean the basic wash had! Of course the outside of the car was very sparkling clean, but the details like within our tires and door jams were also extremely clean. I loved that they dried the car thoroughly to ensure there were no watermarks or drips as you would drive away - mainly happens in the trunk or mirror cap area, but these areas were really well dried and cleaned. They even ask how we thought of the wash before we took delivery of the service - 10/10 recommend and will be going back in the future!

This place is a PIGSTY!!! STAY AWAY!!!…read more I visited this car wash on Wednesday, October 8, 2025, and had a very disappointing and frustrating experience. While my SUV was inside the car wash, the system suddenly stopped. One of the attendants then jumped into my vehicle, drove it off the tracks, and in doing so damaged both of my rims. When I questioned why they would drive the vehicle off the track without first checking what had happened, the staff lied and claimed they had warned me that damage could occur due to the size of my tires. This is completely untrue--the attendant personally directed me into the wash, and I paid for the service at the front desk like every other customer. The staff and management refused to take responsibility for the damage, showing a complete lack of professionalism. The owner even came out and denied any fault, despite the obvious circumstances. To make matters worse, the facility itself is in very poor condition--the tracks are bent, equipment looks old and poorly maintained, and overall, it's not a place I would even trust to wash a toy car. I strongly recommend avoiding this car wash. Please see attached photos to understand the condition of the facility.

Best in and out car wash in the GTA. For about $25 you get your interior and windows cleaned and…read moreeverything wiped down. Great value and sure beats cleaning it yourself

Needed a quick detail for a recently purchased used car and Ancil and his team pulled through…read moredespite the short notice! Had a tough tan interior with soiled carpets and worn down leather on a 12 year old car. The team did a deep clean to get as much of the dirt out of the carpet as possible. After the car was done, the cigarette smells were nearly gone and the leather was almost as soft as new. Grease stains, dirt, salt from carpet was almost all taken out (as best as could be i was told). Reasonable pricing, accommodating staff, and neat waiting area.

I recently brought my 2010 Ford Escape to Empire for a detailing job and engine shampoo. While it…read morelooked okay at pickup, a closer inspection at home showed they cut major corners. The Issues: * Missed Areas: The door hinges, rubber chassis-to-door boots, and front under-bumper spoiler were left completely filthy. The two front rims also had dirt left in the crevices. * Overspray: Engine shampoo dressing was left splattered over my wiper arms, lower windshield, grill, and license plate frame. * Poor Service: There was a white stain on my rear seat. The shop insisted it was "permanent paint" and couldn't be removed. I used a cheap over-the-counter upholstery cleaner at home, and it came right off. The Resolution: I sent photo proof to the owner. He initially tried to excuse it but eventually apologized and offered a touch-up. I declined the offer. My gas and time to drive back and forth would not be compensated. I did all the touch-ups myself to get the car looking right. I believe that detailing shops should pay attention to details--that is what it is all about--no matter the age or value of the car. I paid good money for a professional job and got a sloppy one. I will not be returning, nor can I recommend their services.

I made an appointment. Got there for 12pm. The workers said it would take 3hours…read more I picked the gold package for a sedan at 75$ At 3pm. I received a phone call hoping they would be finished. But instead did not start yet. They also told me that it would cost 200$ because there were dog hairs in the car. Funny, they didn't say anything when they first inspected the car.

They did an amazing job with my Jeep, Wrangler. I got the Diamond package and it was well worth it…read morebut still for me it's a once a year thing. When I went to pick up my Jeep, it looked like the first day I got the Jeep. I dealt with Amir and he's really knowledgeable and knows his stuff.

3.5 stars. I purchased a groupon for interior and exterior detailing for $89. I called in and made…read morean appointment 1-2 weeks in advance. Went to the appointment and was disappointed that the shop was closed. I gave the owner a call and he was off due to an emergency. I had gotten the day off and was going to surprise my hubby with the gift so I was pretty disappointed that the shop was not open once I gotten there. Sean, the owner said he called me multiple times to notify me. However it seems that he had gotten my number wrong. He did try to compensate me by offering to do the service on the following Monday with complimentary pick up and drop off service. I had to email him 3 times on fri, sat and sun and finally decide to call him on sun to confirm. He did confirm the appointment via phone. He came on time as expected at 11 am and was able to get the car back to me at around 2pm. My husband was happy with the service as the car was very dirty and had a lot of salt build up. Sean did a great job at the detailing tho I wished my original appointment was honoured.

I have used these guys for several years after going to shop after shop and being disappointed…read moreevery time. They are extremely thorough and very reasonably priced. Your car will come out as clean as fresh off the lot!