Excellent service. Would highly recommend! They are responsive, reasonably priced and do an amazing…read morejob

Amazing. Highly recommend. Came on time. Car looks new now. Personable and professional.read more

I have a passion for cars. I was an automotive technician with ASC certifications for 7 years. I go…read moreto car shows. I go to the Auto Show every year. I bought my 2014 Cadillac CTS4 3.6L three years ago. I bought it at an auction through my dealer and it was still under manufacture warranty. At 35,000 miles it was pretty well worn. I have it under dealer care still at 78,000 miles. I have never had it detailed before. I have recently moved. And for most of its life with me, it was parked in an underground parking lot. I have a car wash monthly subscription. And until February of this year. The interior was regularly vacuumed. Other than that, I have never really had strong esthetic car care. I met Marvin through my lovely wife, less than a year ago. He is an awesome man. Full disclosure, he is like family to me now. He was among the few invited to my wedding this past July. All that being said. I want you to know that his detailing work is the best I have ever seen. I thought I was being biased myself. The next day I took my car to the gas station. Two people stopped me while I was pumping gas. One person said, "...this is the cleanest car I have ever seen." He then asked me for IDM Detail's phone number. The other guy owned a local body shop. The car attracted him to me. We started a conversation and now I might have a new Real Estate client out of it. I have fallen in love with my car again. Marvin, buffed and polished a shine in my car I have never seen. And the interior smells like a clean the factory needs to put in its new cars off the lot. I highly recommend IDM Detail. There is no one better.

My car had never been professionally detailed before and I was never good with keeping it clean. I…read morecalled Marvin and he made the scheduling process super easy. He comes to you with a fully equipped van to detail the car and doesn't even need to use your water source. He was polite, courteous and professional. He spent over 3 hours detailing my car inside and out and it looks brand new now. I couldn't recommend him enough!

There could not be a more perfect name for this business and the quality of work they do; the level…read moreof clean they got my car is nothing short of immaculate! It looks & smells beautifully, better than when I bought it! I haven't seen my cloth seats so clean since I first purchased my vehicle. Definitely the best quality detailing I've ever had done, and for a very fair price! I'm so happy with the quality work Immaculate Detailing has done to my car. I will definitely be returning, as well as recommending everyone in the area get their detailing done here!

I love supporting my local businesses, so here's a well deserved shout out to Immaculate Detailing…read more Y'all...my whip was a petri dish. When I dropped it off, I took a trash bag to put in the stuff I wanted to keep. And I left the rest in my car...which meant it looked like a dump. I came back to a showroom like condition car...and I wasn't even given the 'full' detail, as I'd bought a Groupon. They buffed scratches out of my car, shampooed my carpets, and even removed the rock salt I forgot was in my back and cleaned it out. So major props for lifting 2 50lb bags - I would have just vacuumed around them. I've been really bummed I couldn't find a Canton Car Wash-like place in this neck of the woods and Royal Farms' carwash is a huge waste of money. It's good to know these guys are nestled back here doing a kick ass job of cleaning cars. I've now found my go to spot for getting my car clean.

Dman's was amazing from booking to pre-appointment communication to completion. Super kind. Very…read moreprofessional and just a really great guy. Lots of experience and its shows!! This 7-year old car literally looked brand new. Inside and out it was perfection! Price was middle of the road. Not the cheapest. Not the most--felt he was very reasonable.

Dashaun is amazing!! So professional and does a great job with detailing! Highly recommend!read more

I recently had my vehicle tinted at Lux Auto on Philadelphia Road in Aberdeen, MD, and the…read moreexperience was outstanding. Basel and Doug provided exceptional customer service from start to finish. Basel was professional, honest, and knowledgeable about the different window tint options available. Doug's workmanship was top-notch, paying close attention to every detail to ensure a flawless installation. The quality of the window tint is excellent, and my vehicle looks incredible. The shop was clean, the work was completed on schedule, and the pricing was fair. If you're looking for professional window tinting, ceramic window tint, automotive tint installation, UV protection, or vehicle customization in Aberdeen, Maryland, Lux Auto is the place to go. I highly recommend Basel, Doug, and the entire team at Lux Auto to anyone looking for high-quality window tinting and outstanding customer service. I'll definitely be back and will be referring friends and family.

Fast and friendly service my tints were done in less than 2 hours. They offer a lot of options and…read moregive additional information on anything that's asked.

Jameel and Cameron were excellent. The vehicle they detailed for me had been neglected for some…read moretime. The interior was covered with mold and mildew on the seats, steering wheel and dash. They went right to work on the mold remediation and detailing. These gentlemen were well-prepared with the proper protective gear and cleaning products to handle the problem areas. The truck looks great!

This is a little late, but this guy was awesome. Great job on my car. Very thorough. It took a…read morewhile, but he really took his time to take care of every detail.

My car was filthy but these guys made it shine like new again. They are friendly, professional and…read morereasonably priced. I highly recommend.

Take your business elsewhere…read more My back windshield got smashed in back in 2022, Automotive Concepts was one of the contracted options with my insurance to replace the windshield. Somehow they transcribed my VIN incorrectly and arrived with the wrong window. In 2024 they started calling and sending letters, which I frankly thought was an attempted scam because who would still have an outstanding bill from two years earlier? It apparently was not a scam so I directed them to insurance, I also confirmed with insurance what my deductible should have been at the time of the replacement; it should have been $250 instead of the $500 I was charged. I have left several voicemails requesting a refund of the $250 due to me with no response. This is a shady company which is very poorly ran. Only use them if you want to be overcharged, then years later hassled about the amount they overcharged you. Kiana- call me, you owe me $250.

This place is really kind of unbelievable. Stopped in late in the day on a Saturday, knowing full…read morewell no one was going to see me. My goal was simply to have someone call me back...they were referred to me by my dealership...I have to rethink my relationship with them as well, but that's another story. Anyway, receptionist takes my name and number, explains that the person who covers the kind of work I need done is out sick, but they will get back to me next week. Of course the next week comes..no call... and by Thursday I decide to call them. Same young lady answers the phone, and honestly seemed a bit snippy that I was calling, that the person was still out sick, that she was working alone, etc, etc. Two weeks (!) still no call l, so I call them again. This time I get a guy, who could not have been nicer. He could not find anything under my name in their system on me (how could he? They haven't done anything with me yet). But he did take all my information, asked me to send some pics of what I wanted taken care of if possible, which I did). The next day he texted for the VIN number and he responded with a text indicating he got it and he would make sure to double check that I had transposed that properly. Please note...their first initiated contact TO me. That was it...Never heard from them again. I (again) called them two weeks later. Probably the same receptionist answered the phone, and once again she can't find anything on me in their system. At this point, all contact, including a visit has been initiated by me (with exception of one text asking g for my VIN). On this call I was placed on hold for about 5 mins, but in this day and age, I have come to expect that. The next thing I know is some guy gets on the phone accusing me of abusing his employee. You'll just have to trust me...I could not have more polite, and quite frankly was taken aback by his tone and inference. I tried to explain that perhaps the young lady had me mixed up with another customer (I was on hold for a length of time after all - could that not be concievable?). He didn't seem too interested, however I was really PO'ed and mostly incredibly offended. Nothing near an apology was coming from his (enormous) mouth. In any event, after reading reviews here and on their own site, it is clear to me that at least some of the positive reviews are created by their own shills...perhaps and probably by the owner him/herself. If that is true (and it most likely is) it is absolutely pathetic. Be sure, I will NEVER go anywhere near that place and will warn anyone I know that might be in the market for their services, to do their homework and look for another company with which to do their business. They seem bit "off." Most importantly (and unfortunately) be careful when reading reviews...it's probably more important to digest the poor reviews than the positive ones....just one guy's opinion.