Of course we had an issue so we went here to get a new battery. I had little help that someone…read morewould be able to help us. But air auto zone saved us. They had the battery in stock and the were able to change it quickly and efficiently. If you need anything go see Ed. He is the best. Also very knowledgeable.

Woke up to dead batteries and was in need of help at 7:30am and they had me up and rolling in no…read moretime. I was blown away with the quality of service and didn't even know they install the battery for you. I will definitely be back.

Great service. I had a hard time finding the right part for my Gravely lawn mower. The very nice…read morewoman behind the service counter.Not only was she very pretty but also extremely knowledgeable. I will definitely recommend you. I will return again. Thank you George R

Our mower is a LOUD RATTLE TRAP! Never rode smooth or comfortable. We had a spring break on our…read moremower and needed the part. It was 5:25. My husband, David, called and asked "what time do you close? I'm 10 minutes out at the most." The guy said, " 4 minutes." Can you stay 5 minutes longer because I need a spring." He said "no! We have appointments at peoples houses." David - "5 minutes?" Guy-"Nope". David-"it's in the middle of a field and I'll have to drag it back." The guy- "sometimes things just don't work out." David- "copy!" David works in Dallas so couldn't come at 8 am tomorrow. We've bought a couple things from them. Including this $5000 mower. Bad Customer Service will spread like cancer. He'll buy the part at a dealer in Dallas down from Love Field. Never again will we do business of any kind with Wise Outdoor Power!!!

We stopped in looking for a used horse trailer. The sales woman who "showed" us around was just…read morecompletely ignorant of what we described as what we were looking for. We explicitly stated we wanted a used four horse trailer that was aluminum with a gooseneck and no living quarters with a price point of about $15k or less. She completely ignored this and proceeded to try to show us brand new trailers that were over $40,000 with living quarters and were steel bumper pulls. When we reminded her of what we were looking for, she just completely ignored us again. The woman was a complete idiot and quite frankly their prices are way marked up. I wouldn't trust this place.

After only 18 months (yes 18) my trailer had been vandalized and what I had brought in for still…read morewas not fixed. That was the very best time in our relationship as every day with them was another step down. When they finally would return my calls, they told me it was ready. I drive down from Kansas to pick it up and the kingpin had been bent out of shape? It wouldn't hook up to my Rv right. They said it wasn't their fault and I asked them how I had gotten it here if I couldn't hook up my Rv! I called an attorney at that point and they decided it was their fault and fixed that. The slide still did not operate and I have now taken it and paid another company to fix it again. This other company showed me what they had done wrong and even though the manager told me they didn't do that.... It says they did in the work order! Hmmmm liars also? You decide.

They will lose screws that hold up the dust cover and let you drive off and your dust cover becomes…read morecompletely destroyed then won't replace it or help. Why should I go through the stress of ordering it when they messed up. This is not the first time either. Figured they deserved a second chance but ended up with the same result.

Blowing out your tire on a 28 hour road trip is stressful but the staff at this Walmart Auto center…read morewere so incredibly kind and efficient. I had seen the reviews before we were towed there this morning (Sunday) and was worried this incident would be made worse by terrible service but I was proven wrong. The folks there were nice, knowledgeable, and made sure we were safely back on the road in no time. Thank you!

Every time I come here I am happy with having come. The service department is great and helpful…read more And I'm happy with the trailer and other things I have purchased. Today I came in to have my hitch checked after I did something stupid. He was nice and did it for free.

These guys are great Wayne and smitty helped me out right away and I was on the road with a brand…read morenew trailer very fast.

My best buying experience ever at James Wood Motors in Decatur, TX! No pressure, no hassle & a…read moregreat value on my trade! You will always be greeted like you're a friend or even family when you walk in the door! Thank you Mike Wheat, my new 2026 GMX 2500 AT4 is awesome! "His car deals are red-hot and his prices suffer defeat--Boomer Sooner, baby, buy your ride from Mike Wheat!" Kyle Monett

I wanted to share my experience so others know what to look out for before purchasing a vehicle…read morefrom this dealership. I purchased a vehicle that had previously been used as a courtesy vehicle. During the buying process, the salesperson was courteous, but there was very little willingness to negotiate on the price, which was disappointing considering the vehicle's prior use. Almost immediately after taking the car home, I noticed condensation in both of the tail lights. The dealership did replace the tail lights, but unfortunately, that repair created even more damage. The technician damaged the vehicle during the replacement, requiring me to bring the car back for bodywork. When I picked the car up after the repairs, it had a strong odor inside that wasn't there before. It also hadn't been properly detailed. there were still markings left on the vehicle from the repair process. Wouldn't you think after all the inconveniences, they would at the very least DETAIL THE CAR? To make matters worse, the trunk was no longer aligned correctly and now makes a noticeable noise every time it is opened or closed. While I appreciate that the dealership attempted to address some of the issues, it was frustrating to have one repair lead to problem after problem. Buying a vehicle should be an exciting experience, not one that requires multiple return visits to fix new issues caused during previous repairs! Because of my experience, I will not purchase another vehicle from this dealership, nor would I recommend it to friends or family. I encourage anyone considering buying here to inspect their vehicle thoroughly before taking delivery and to carefully check the quality of any repairs before leaving. I hope sharing my experience helps others make a well-informed decision.