I visited Windsor this morning to return two dresses. I had already completed the return process…read moreonline through customer service and was given a QR code for an expedited in-store return. The cashier, Arianna (hopefully I'm spelling her name correctly), was amazing -- friendly, professional, and welcoming. She made the process easy. However, what appeared to be the manager approached during the return and asked Arianna if she had inspected the items. I stated clearly that the dresses were brand new, tags intact, and I had just removed them from the plastic while waiting in line. The tone and approach felt unnecessary and uncomfortable. Additionally, this same woman was near the entrance adjusting merchandise when I walked in and did not greet me at all. First impressions matter. My online customer service experience was excellent, and I'm glad I initiated the return beforehand. Unfortunately, the in-store interaction with the manager made the experience feel tense and unwelcoming. I will likely be reaching out to a district manager to share this feedback, as customer service at the leadership level should reflect professionalism and courtesy.

I visited this location for the first time last week and I had the best experience. Raymond…read moreassisted me and a few others at the same time. he never got overwhelmed or left us hanging, he stayed on top of everything. I would definitely recommend this store to everyone, and Raymond deserves 5 stars for his great work.

Looking for a wonderful fashionable store with affordable prices, and look no further than the…read morefashionista boutique with beautiful items like hats dresses, shoes, jewelry this place has it all and the best part of it is the service you get from Sharon great seeing the smile

Great collection ! The owner is super sweet and friendly. This is where you can find the trendy…read morestuff at great prices! My wardrobe favorites are from here :) I recommend to all .

I went here to have a dress for a party taken in. It would be 2 weeks (unheard of) $78 for the…read morealterations and $10 to fix a Gucci suit pants pocket. I come to pick up the items and she has them in a shopping bag, I could not believe for $88 my things were in a bag and wrinkled. They should have been steamed and covered in plastic on a hanger for what she chaneged me. I do not recommend. She also does not know how to manage time with customers to run a proper business

I had wanted to get my ears pierced for a while and saw on Facebook that Zaraz offered ear…read morepiercing. Located only 3 minutes away from my apartment, I decided to check it out. As I walked in I was greeted by both a sales assistant and Rebeca the owner. Both were very friendly and accommodating, and within a few minutes, I had beautiful sparkly studs in my ears. I was very pleased with how meticulous Rebeca was on making sure the holes were even, she even pulled out a little ruler to measure. The piercing was pretty painless (it was my third hole so I'm kinda a pro.) I was really happy with my experience. It's a calm environment which I think would be good for kids. You are given a cleaning lotion and instructions how to keep them clean and infection free! I am pretty sure they do cartilage piercing on the ear also. Beside the ear piercing, they have a ton of cute accessories to browse. I ended up getting a necklace that have been searching for after seeing it on a girl at the Belmont Stakes. Thanks to Rebeca and Zaraz for a great ear piercing and a cute necklace to go with my summer wardrobe! Also love to keep my business in Lynbrook. I most def recommend Zaraz for ear piercing!

My review went up to a four…read more Mr. Sasha was much more engaging this time and extremely helpful. He sure knows a woman's body. He told me my size in a quick minute. He was correct! What are YOU waiting for? For me to tell you my size? Here? WaitForIt.... The End.

This is the 2nd time I've made a purchase here! Ecerytime my visit is amazing.. The customer…read moreservice is like no other... I love Alberto OMG Such an amazing person to be working in Retail. Definitely makes my experience at Sasha very enjoyable.. I WILL BE RETURNING !!!!

Decided to go shopping to see what 4th of July sales Macy's has. The sales were good. It's nice now…read morethat there's a Starbucks now. It wasn't crowded, but there were no salespeople on the 3rd floor. If you had a question to ask, no one was around. The good thing was no wait for the fitting room it wasn't messy with clothes still in the room. The items I wanted to purchased I had to go downstairs to pay because the section I was at there was no cashier. I would be nice if the cashiers would stop trying to push opening a Macy's credit card when I said I am paying cash. I understand that a lot of people are shopping online, but when you want to go to the store to try on the clothes or looking for a certain item it would be nice if employees where around to help.

Dear Customer Service,…read more I am writing to express my concern regarding my experience with a manager at the Macy's Green Acres location. During my recent interaction, I felt that I was treated unfairly and unprofessionally. The situation made me uncomfortable and did not reflect the level of customer service and respect I expected. Specifically, the manager's behavior was dismissive and unhelpful when addressing my concerns. I believe employees and customers should be treated with professionalism, patience, and respect at all times. I would appreciate it if this matter could be reviewed and addressed appropriately. I hope steps can be taken to improve communication and professionalism at this location so future experiences are more positive. Sincerely, Natalie Sparks

Do NOT I repeat DO NOT order from the Torrid online store. I ordered sandals June 10th and today…read moreJuly 05 they still havent left the warehouse! The summer will be over before the sandals actually arrive and I ordered for vacation July 8th. RIDICULOUS! And they wont allow a cancellation or a refund while the order is in process.

It's either a hit or miss at this particular location! I either go in breaking my bank or walk out…read morewith nothing! The store is always organized and the staff is usually nice depending on when you go!

Fun and chic atmosphere. Always have the best and latest trends. Owner is always available to help…read morewith whatever you may need, even outfit suggestions. 10/10 would recommend.

What a great addition this boutique is to the neighborhood. Fantastic clothes that are cute and…read moretrendy and the quality is excellent. The owner is super hospitable and assisted me in my purchase. I'll definitely be coming back.

Always a must go to when I go to NY. Different Styles from the norm. Always get compliments when I…read morewear clothing and or accessories from trinkets.

I've always found great tops there. The prices are good. Debbie, the owner and her sales people are…read moreso helpful. It's a different type of shopping experience. They will pull things out for you. The clothing is good for young to older women. Something for everyone!