Gator helped my fiance and I find very affordable auto insurance (one "nice" vehicle with full…read morecoverage and one "beater" with liability only). Gator made the process incredibly easy, and they snagged me a rate that beat all competitors (and they were super friendly and helpful) I'm not looking for some kind of white-glove, concierge service to cater to my every whim - I want inexpensive insurance with minimum hassle - they deliver on that. They know all the ways to help get your rates down as low as possible while not using scary, fly-by-night carriers (I have Progressive). I'd recommend them in a heartbeat!

Found the cheapest insurance around with good coverage. They are very friendly in person and over…read morethe phone, helping you with any questions you may have. The only downfall is, that they seem to call you ALL the time, even 1 day late on your insurance, you get a call and a letter in the mail.

April goes Above and beyond for her customers. Best insurance rates in St Petersburg.read more

I spoke to April, after dealing with other insurance companies today, some who did not have…read morecustomer service skills, and she exceeded my expectations on how someone should be treated. It was not even the quote that had me happy, even if it was beyond what I could afford, I still would be satisfied with the way I was treated. I am definitely getting my insurance through this company. April went above and beyond her job to treat me like a valued customer, even if I was calling for my first time.

I was looking for a better rate for my auto insurance and contacted JOANNE REIFSCHNEDIER from the…read moreBill Hon State Farm Insurance. By paying close attention to every detail, she found us a much better than than what we were paying. I am SO much happier. THANK YOU, JOANNE REIFSCHNEIDER.

What started out as a decent relationship quickly declined when it came time to renewing my…read morehomeowner's insurance policy. The relationship began with an account manager by the name of Melanie who was quite pleasant to deal with, and very customer service focused and attentive to customer needs. Fast forward a year and now having to deal with an account manager by the name of Zach and it's night and day difference. I've been told at least three times now that he would get back to me and low and behold I don't hear back. I might as well be my own agent since I'm the one chasing down the information and trying to drive things forward. Bottom line is that there are way better agents out there and customers deserve much better customer service and attentiveness. I'm glad to have switched my business elsewhere - and as an added bonus, I've saved money doing so!

I've used GEICO since arriving to FL in 2015, and we finally got round to adding my dear Queen Bee…read moreinto my auto policy. The reason for this is simple: she used a different insurer for over 30 years and they upped her premium by $600+/yr. No accidents, citations, nothing! Some good neighbor! So I visited GEICO office right round the corner from our home, barely a mile away. Let's just say these folks are a better neighbor for all that happened. We were greeted and served straightaway by Wanda R. who was a pleasant enough lady. She plugged in all my wife's info into their system, asked questions and explored options for discounts, etc. So after all that business going back and forth w. the computer and my own GEICO app...voila. The Queen Bee is now saving $900 a year for the same amount of coverage, or $75/mo. All this stuff adds up and since it never had been easy since the Rona, it only makes sense, friends! Office has its own cute little building on US 19 northbound service road just north of Belleair Rd. Inside is no real big deal one way or the other. It's an insurance office, so don't expect popcorn and balloons anyway. The associates all seem to have their own desks decorated and homey looking, so I'm sure that's a good clue as to how they run the place. All in all, I now believe I'm validated in my auto insurance choices since getting here to the Sunshine State several years back. Thankfully no claims thus far, and here's hoping it stays that way. Either way, these folks offered good, straightforward service in a timely manner. That's one thing I'd never expect from insurance brokers!

The worst customer service I've ever experienced and it's not even close. Discovered there was…read morefraud through my credit card with geico, made geico aware of the fraud and they did absolutely nothing about it, didn't even stop the charges or investigate anything, I had to file a police report to get it corrected. Took on average 2 hours just to get through to a person each time I called and they were pretty much useless when I did get them on the phone. Garbage customer service 10/10 do not recommend using geico.

3-24-26 Luis, Seth, and the rest of the staff at this office…read morehave treated me extraordinarily well for 20 years. I had to stop by today to replace my lost auto renewal ID cards & Luis himself printed out the cards for me while I waited. That is the typical great service from this agency, whether by phone, email, or in person. Luis, Seth, and the staff always treat me with respect, patience, knowledge, and overall alacrity. I highly recommend Luis Macias State Farm Office. Gene L, St. Pete.

Luis Macias became my agent for home & auto insurance when I relocated from Chicago in 2017…read more Luis never fails to assist me ! I highly recommend Mr. Macias!

Had to go to Diane Wilson troubleshooter shooter on WRAL to get my car repaired!!! They had me on…read morehold all day. No results for a week

WARNING! SAVE YOUR MONEY! THIS COMPANY WILL NOT PAY FOR REPAIRS!! They find ways of not paying for…read morethe repairs to your vehicle. I gave them 1000's of dollars and first time I needed to do a major repair that was supposed to be covered they stated that because I didn't have a record/proof of maintenance required by my car manual that was supposed to be done at 100,000 miles even though I got this policy when my car had 134,000 they couldn't pay for my repair. That's their way out of paying for any repairs; if you don't have records with hard proof of any maintenance done to your vehicle Before or After you get their policy then you are out of luck and they won't pay the repairs.

The agent treats people with pure disrespect. I do not believe he even knows how to do a quote…read morehimself. Pure incompetence. Staff is not trained and speak Spanish in front of English speaking Americans.

We were greeted via a phone call to GEICO by ' Laura Guerra ' and requested a car insurance price…read more Laura presented herself in a totally professional manner, with a great speaking voice, conducted herself in very courteous and knowledgeable as a truly Valued Employee of GEICO! We absolutely consider Laura as far above any 5-star rating and she totally deserves full Commendation for being an outstanding Agent - signed Helen Matheney and Michael kraus !! *****