Absolutely recommend! We currently have car insurance through State Farm, but now we were needing…read morehomeowners insurance. Thankfully Chelsey and her account rep. Abby really helped out us. We received emails and texts very quickly, really making the response time is impeccable! Just after a couple days of back and forth questions/answers we quickly came had a quote, and we made our decision. I 100% would recommend and highly commend the team at State Farm for hiring both Chelsey and Abby. This duo takes the cake!!

Chelsea and her staff are helpful, knowledgeable, and more than willing to go the extra mile for…read moreyou. ValB

As someone who hasn't changed insurance providers in 20 years, since I was a teenager, I can attest…read moreto Runnels worth! They helped me not only find a better car insurance premium with the same coverage and even better deductibles. They also helped me find similar house insurance when my prior company was dropping me. Give them a chance to help you find better options! Be sure to ask for Catherine, she is the best!! Super helpful and will walk you through it step by step!!

As a client for over 20 years, I am absolutely disappointed with the service we received on a…read morerecent/current claim. This is a flood claim, in which temporary housing was involved, and everything from phone calls. Incompetent adjustors, lack of follow up and ultimately delays in payment were involved. We were specifically told by Warren yesterday 7/14/20 that payment would be overnighted today and received by Thursday 7/16/20. We followed up today to get the tracking number he told us he would have only to be told the payment was mailed out today and scheduled to be delivered Monday 7/20/20 by 8pm. Of course the contractor is calling, texting and emailing for payment for completed work (rightfully so). 4 months, numerous broken promises and more than a handful of "I'm sorries"! If you are OK with paying premiums and NEVER have to make a claim, Runnels Insurance is the company for you.

Purchased homeowners insurance through them. All was fine but then I get a letter from my…read moreinsurance company informing me that my coverage will be dropped at the renewal date. I call Dimmitt and they say they can't offer coverage through this insuror any more but that they would send me some new quotes when it gets closer to renewal. I don't hear from Dimmitt and don't hear from Dimmitt so I send them an e-mail and they respond "yes someone will be contacting you shortly to give you some new quotes". Never heard from them. Insurance policy expires in 3 days. Several issues. Dimmitt should have contacted me FIRST when they knew that they were being dropped by this insurance company. Second, when I asked for new quotes and options they REFUSED to give them to me telling me to wait. I waited and then followed up and they pushed me off again. Do you want to have to hound your insurance broker to do their job? Why were they fired by an insurance company from being able to offer their products? Red flags all around

I paid a year in full at the star of my new policy with Nationwide, at Dimmitt Insurance. A month…read moreafter my policy should have gone into effect, I get a letter from the Dept. of Motor Vehicles stating that my "driving privilege" is going to be revoked at the end of the month, because I have "no insurance". I called Dimmitt, who obviously dropped the ball, and failed to file the right paperwork with the DMV, and they say, "No problem, you're covered". I asked why I got the letter, and they cannot explain, but are telling me that "I" have to take pictures of my insurance card, and all my paperwork, and send it in to the DMV...I have to do it, not Dimmitt, the one's who dropped the ball. 50 years of driving, never has this happened. Someone at Dimmitt has me considering other Insurance providers.

Poor customer service..I ended up finding my own car insurance since the quote Odiorne found me was…read moremore pricey than before.

We have had a superior experience working with Odiorne. Jo is quick to respond, timely, and an…read moreoverall pleasure to work with. She is matter-of-factly and pleasant, and provides excellent customer service. She has helped us with both renters and car insurance to find the plan that works best for us. Highly recommend!

I switched to Solace based on the recommendation of my property manager, and it's been a great…read moreexperience, much better than my previous insurance agent for sure! Quick response times, and I always feel like they are watching out for me and available.

I highly recommend Solace Insurance. Their staff is professional & always willing to help.read more

I would definitely recommend East Bay Insurance. They have been our insurance provider for over 30…read moreyears and exceed our expectations every time. Elizabeth and her team always find the most adequate and affordable insurance coverage for our property. They respond quickly to my phone calls / emails and are always polite and professional. I would highly recommend them to any of my family and friends.

This is my grandma's business. I was basically raised here. I'll always love the friendly, family…read moreatmosphere.

Customer Satisfaction is Arlo Henderson and his staff what is all about…read more I experienced what an outstanding, professional, efficient, dedicated, and hard working agent is, Arlo and his staff took my personal issue seriously and made it priority on their list. They solved my issue super fast. My wife and I were very impressed with the help from them. Once again Thank you for everything you guys did for us. God Bless Arlo Henderson and all of his staff.

I am beyond satisfied with their service. Their customer service is outstanding! Arlo is very…read morecaring and so is the rest of the staff! Emily and Maria have both assisted me in several occasions and they are very efficient and handle things in a timely manner!

We have been with Fairchild Addison for several years. Unfortunately, our policy rate kept…read moreincreasing dramatically every year. After several years we decided not to renew it. When we later on requested a quote for a different policy, we were turned down as a retaliation for dropping the other policy, which was significantly higher than what we were requesting now. Patricia didn't even bother to respond. We emailed a couple more times until she finally responded back, stating that they do not accept new policies at the moment. Sounded pretty odd, but It was not urgent for us at that time so we just asked her to contact us when they do accept new policies. Several months had passed and we didn't hear from her. I called the office and a different agent answered the call. I explained what we needed and she was very happy to assist with a new policy! I then mentioned that we were working with Patricia so the agent went to get her on the line. Patricia did not accept our call, instead, she sent the other agent back to the call and asked her to inform me that they do not take new policies. That was a lie from the very beginning and absolutely shameful! We had no claims and no payment issues. We had a policy for several years with them. She simply got very upset when we decided not to renew our old policy. This was extremely rude, dishonest and unprofessional. We are delighted that we took our business elsewhere. We just wish we never did any business with this company. They are dishonest and way more expensive than most insurance agents.

The staff is so helpful and nice. They help you in every way that they can. This place is awesome,…read moreI have been purchasing insurance from them for over 8+ years and never once have I had a problem.