I've worked with Melissa at Art House Chicago for 3 buys and 2 sales. She knows the market and is…read morevery creative in her approach to negotiations.

We are a year from our journey that led us to Pullman. This process took much longer than expected…read moreb/c of when we decided to sell our home. Who led us, step by step, through the purchase and sale, in opposite sides of the city? Melissa Stanley, our beloved realtor. She protected our interests at every step, helping us prepare our house for sale, while also insuring we landing in the right new house--gently guiding us, holding our hand, keeping us calm, and reminding us of our own checklist, when we were in the most critical phases of the process. If you are thinking of making a move, I cannot think a better person to be on your team.

Terri is amazing! She really knows her stuff and knows the city of Chicago - she helped my husband…read moreand I find our first home within only a month of working together. Terri came to us through a recommendation from a friend, and I plan to recommend her to friends who are looking to buy in Chicago.

Had a bad experience with Terry as the listing agent on my home. She wasn't very attentive to my…read moreneeds and seemed more interested in getting the deal done quickly to get her commission. She made some last second changes to the deal so that she could get it done fast without discussing with me, even though it costed me money, so be wary. During this deal the buyer agent told me some of Terry's practices were unconventional and not standard. Also, things weren't done in a timely manner and any delay with the listing and processing of paperwork was always her "assistant's fault." Overall, clear lack of professionalism.

I contacted Heather about one of her agents, Craig Frazen, who was the listing agent of a house I…read morepurchased. Heather DID respond to my email, but was very defensive about her agent. I expressed some concerns about how the deal was made including the agent misrepresenting the square footage and condition of the house. Apparently there is no agreed upon standard for square footage and it's not the listing agent job to carefully check the size or condition of the property. Knowing this is the biggest purchase of someone's life the whole laissez-faire attitude leaves something to be desired. Sure, it's buyer beware, but when/how to ethicals come into play? We didn't have that conversation because she was too busy cheering for Craig! In Heather's own words "shit happens" and that about summarizes her objectivity about one of her agents and the real estate market in general. The seller's 100 percent mis-represented the house and Heather's point was that's not Craig's fault, but being rather careless about how he advertised the property left me wondering how the transaction could have been better. Heather was too busy defending Craig to actually consider that. And because of that I would not use either one of them for my next real estate transaction.

My experience working with realtors from this business was deeply disappointing, and frankly…read morealarming. When corresponding with representatives from this firm, I encountered repeated issues with disorganization , lack of responsiveness, and poor attention to critical details. There were also situations that raised serious concerns about professionalism and ethical judgement. Purchasing property requires trust, competence and transparency. Unfortunately my experience reflected the opposite. I often felt that I needed to double-check information, due to the frequent errors on their behalf, and advocate for basic standards that should be routine in this profession. I strongly recommend that potential clients proceed with caution and carefully verify all information provided.

Dealt with Gloor as agent for the Seller (Bank) on a short sale property I bought. I encountered…read moretwo issues: First, the Gloor agent came to closing with the incorrect sale price on the contract, thus causing the bank to review the loan while we sat at the table with my attorney and broker. Gloor agent turned to my agent and asked, rather jokingly, and chuckled: "I wonder what this'll mean for my commission?" Then, she informed me that she forgot to bring the keys for the property and could she get 'em to us "later?" (The simultaneous "thud" you hear is that of the jaws of me, my wife, Realtor, mortgage broker, attorney, title/escrow manager, and seller's attorney hitting the table.) Unprofessional, irresponsible, and rude.

We went through Gloor to find our home in Oak Park. Our realtor had the patience of a saint…read more Highly recommended if you are looking for real estate in these parts.

I first met Karen a little over three years ago when I started researching my first condo. I had…read moreworked with a few other Realtors, but never felt like they understood what I was looking for, or were interested in building a long term relationship with me as a client. Karen was different - she treated me like one of her clients looking for a million dollar condo and commission to match (I definitely was not)...To top it off I had a very small neighborhood I was open to viewing (maybe a square mile). Along with her patience with me as a first time buyer, Karen provided excellent real estate advice and referred me to fantastic colleagues to provide lending and real estate law services. Karen helped me find the perfect place and I couldn't be happier. I would highly recommend Karen for any real estate needs.

A coworker recommended Karen to me when I began my first condo search in Chicago and was…read moredissatisfied with the pushy realtors I met. I cannot be more thankful. She has spotted special assessment level defects that I would never have noticed and that might not have been in board meeting minutes, helped imagine renovations, given sage advice on issues critical to long term value of the condo, and been excellent during negotiations. All while making me laugh, feel comfortable, never smooth talking, and leaving the impression that I was her only client. My partner said, "You get the sense that she doesn't need the money, that she does real estate because she loves it." He's right and it'sobvious. After a friend went on showings with Karen and me, he left his agent after the contract expired and started with Karen. At first I doubted the value of a real estate agent because these days the internet has a wealth of up-to-date listings, past sale data, and other relevant information about buildings and the units themselves. Those data have certainly helped me in my search. However, working with Karen, it's clear no DIY research online can return close to the value she brings in terms of dollars and the security that someone highly competent is double-checking and questioning my decisions.

Susan Libman helped us buy our first home, and we can't recommend her highly enough. From our very…read morefirst conversation to closing day, she was patient, knowledgeable, and genuinely invested in making sure we understood every step of the process. As first-time buyers, we had a lot of questions -- some of them probably repeated more than once! Susan answered every single one with patience and never made us feel like a question was dumb. She always treated us with respect and made sure we felt confident in our decisions. Communication was outstanding. Whether we reached out by text, call, or email, Susan responded promptly, often within minutes. That responsiveness made a huge difference in a fast-moving market where timing really matters. She also connected us with a great network of contacts -- lenders, inspectors, and other professionals -- who were just as helpful and professional as she was. It's clear she has built strong relationships in the industry, and that made the whole process smoother for us. If you're looking for an agent who is supportive, responsive, and truly has your best interests at heart, Susan is who you want on your side. Thank you, Susan, for everything!

We had a fantastic experience working with Susan. She brought so much expertise, professionalism,…read moreand positive energy to the table. She listened, answered every question, gave great advice, guided us through every step of the transaction, and made sure everything went smoothly. We couldn't be happier with the outcome and highly recommend her to anyone looking to buy or sell!

Melissa goes above and beyond, she has navigated difficult sellers, HOA, and Management Companies…read moreto ensure that tight and nearly impossible timelines were made possible.

Melissa talked us through all the ins and outs of first-time home buying. Everything went smoothly,…read morewe understood what we were getting into, and greatly appreciate her de-stressing a complicated and important process.

As new home buyers, we were anxious about the home-buying process. However, it was immediately…read moreevident that Asia (& the NR team) is an exceptional real estate agent who put us at ease throughout the entire process. She is patient, kind, and highly professional. She worked extremely hard for us and we couldn't be happier with our experience. We would recommend her to anyone and look forward to working with her when selling/buying our future homes!

Emina is an amazing agent. I started the house search process in Jan 2023 and I closed on my…read moreproperty in Jan 2023. Her and the Nicholas Ryan team are amazing. You couldn't ask for a better group of people for you. They helped me get my condo that had 15 offers on the table. You gotta take the leap and join the fam. Emina is super nice and attentive. She will drive anywhere you want and will have options with your requirements for you. I was blessed to have such a short search journey to find my new home. I am also a first time buyer so she was a huge teacher and support as well. I would find things and she would give a honest perspective and showed her knowledge and expertise. She truly is amazing!!