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    Knackstedt James J M D

    1.0 (1 review)

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    2 years ago

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    People searched for Ear Nose & Throat 102 times last month within 15 miles of this business.

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    Willamette Valley Cancer Institute and Research Center - 520 Country Club Location

    Willamette Valley Cancer Institute and Research Center

    3.1(20 reviews)
    0.6 mi

    I have been getting treatment for cancer and other issues from WVCI for over a year. Everyone that…read moreI have had the pleasure to work with has been beyond reproach. From the always friendly front desk staff, to the wonderful nurses who accommodate me special needs, to my personal doctor who is extremely knowledgeable and a pleasure to work with, each and every person has been FANTASTIC!! They have also referred me to other specialists (I am new to Eugene) that have also been great. I am a very particular person, and I have ZERO complaints with WVCI. Highly recommended.

    What happened at Willamette Valley Cancer Center is they gave my dad radiation. They overshot the…read moreradiation on his shoulder and destroyed his lungs. When he had his visit they told him that the cancer had spread to his lungs, which was NOT true. He then received world class cancer treatment out of state and that's where we learned this horrible truth. The cancer itself (skin cancer) could have been treated but the damage on his lungs made it too difficult for him to fight and he did not survive. He went to WVC for help. He trusted them and felt comfortable letting them treat him. And in return they were careless and killed an otherwise very healthy and active man. It was shocking and incredibly painful. WVC, there is nothing to discuss. Please do not ask me to reach out to you. We are devastated.

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    Willamette Valley Cancer Institute and Research Center

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    PeaceHealth Medical Group University District

    PeaceHealth Medical Group University District

    2.0(4 reviews)
    1.8 mi

    Hidden gem if your sick. Free Parking really easy smooth check-in today there's no people in front…read moreof me for that I'm greatful. Front desk lady's are so nice helped me right in even though I had bad history due to being addict I was blocked from being seen they got me in anyway. 6 minutes later I'm in back with nurse. I'm thankful for this urgent care!!

    I called three times to schedule an appointment with the Ear, Nose and Throat clinic at PeaceHealth…read moreMedical Group, University District. This appointment was on behalf of my elderly father. Twice, I called during business hours and had to leave a message (no live person answered the phone). Once, I called just after business hours, spoke with the answering service, and left a message. The result all three times: crickets. Not one call back. On my first attempt to call a crosstown competitor, I received a friendly voice who booked my father into the next available appointment and gave me complete instructions on what to expect during his visit. I had also tried to book my dad with a PHMG primary care provider several months ago. That also took three calls, but I was successful on the third attempt. PeaceHealth has long rested on its laurels as the biggest fish in the pond, and as a result, their customer service has steadily declined over the years. They should be waking up soon to find their competition, big and small, far ahead and leaving them in the dust.

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    PeaceHealth Medical Group University District

    Knackstedt James J M D - earnosethroat - Updated May 2026

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