Customer service is great. There's a big selection of frames that are economical…read more Everyone is so helpful, they making buying glasses easy to do.

Noped out of here the moment one of the receptionist admitted that they weren't competent enough to…read morehandle insurance billing. I mean seriously? You want to charge me ridiculous rates and then you want me to do your job for you? Umm no. Went down the road to a real optometrist with professional staff.

They're so good, they're no longer accepting new patients. This important tidbit wasn't updated on…read moreany websites. Super disappointed because I was convinced I had found my forever optometrist. If you can get in somehow, I'm sure it will be a five-star experience. I was turned away so can only give three stars since the person answering the phone seemed nice.

With doctor's offices being absorbed by CHI Virginia Mason and investment banks, it is easy to feel…read morelike your healthcare is all Teledoc and box stores. If you are looking for a new Optometrist, Dr. Goodman will take care of your eyes and your glasses year after year.

This is a GREAT place to get glasses or contacts. A well-educated staff will help you weigh all…read moreoptions before making a choice. Their comfortable, sun-filled space has an extraordinary selection of glasses frames at many prices. Very professional, cordial, and well-informed, you will be impressed with the staff. You will trust their advice in choosing what's right for you. Even after you receive your glasses, they will continue to work with you to ensure you are comfortable and satisfied.

Kitsap Optical has been my go-to eye wear retailer for years! The staff is knowledgeable, friendly…read moreand have wonderful customer service! They even went above and beyond and fixed sunglasses for me that I didn't even purchase through them. I definitely recommend, especially because they accept most insurances!

I had a great experience on 12-22-25. Dr. Sin and Cody were awesome. The young lady who performed…read moremy initial 3 eye tests was great as well, but I don't remember her name. Dr. Sin and Cody were very personable and willingly explained everything. Even during a busy time (4:45 PM - 5:45 PM) everyone was very patient. I highly recommend the Silverdale location.

Difficult to ascertain. Went in for my appointment and was informed that they do not handle gas…read morepermeable lenses. Would have been nice to know ahead of time. Or perhaps when they asked for my payment method?

Found a same day appointment online. Very efficient system, modern diagnostic equipment and frames…read more Great customer service throughout. Still waiting on glasses, thats no biggie.

Wouldn't let me get my contacts. The lady made me sit for no reason for about 10 mins. Complete…read morewaste of time. I felt like they were looking down and criticizing me the entire time. The last time I was in was such a welcoming environment. Not this time.

They did right by us and took care of everything... I am very appreciative of Ryan for actually…read morelistening to our situation and not only refunding our money, but going above and beyond and giving us new lenses at no cost... wow and thank you. Only thing I will say is VSP insured beware -- and although LensCrafters new policy allows them to direct-bill, they are still out of network... we have a very good plan with VSP, but our plan gave us ZERO coverage with LensCrafters (which equates to a $30 check)... and if you cash the check it consumes your benefits for the year -- we have to send our check back to reinstate our daughters coverage.

My insurance directed me to LensCrafters at the Silverdale Mall. However, there are two businesses…read morein the same location. Knight Vision doesn't take the insurance I have for an exam, but LensCrafters, within the same store space, will take my insurance for frames and lenses. I need insurance to help cover both exam and the glasses. I would recommend calling both businesses with insurance questions prior to making an appointment.

Very thorough examination and Patrick took the extra time to really explain contact options. Great…read moreeyewear selection as well!

Such nice people!! Loved the doctor he was very nice. The office is very kind and so happy to help…read more. I also enjoyed lens crafters .

I purchased two pair of Ray Bans, spent over $300 on them, and loved them so much I tossed the…read morereceipt. However, after using one of the pair and discovering that it was a clear frame that was refracting light right into my eyes, I took that pair back to exchange for a black opaque frame like the second pair I purchased. I had no receipt, they had no record and now I'm stuck w $150 sunglasses that are dangerous to use as the light flashing into my eyes is extremely distracting. Every other business I use has a record of all transactions, so why not Sunglass Hut? So they can take advantage of you, in other words, rip you off. Shame on Sunglass Hut. I will never purchase from them again and strongly rec. that you don't either.

1st thing is this place is hard to find. It is inside the Kitsap Mall in Silverdale. If you look…read moreat the directory it is not listed. Not that I could find anyway. It is INSIDE the Macy's store. Yup, a store inside a store. Once you find it the gal working there was great! Really great!!! I love her. She let me try different sun glasses and get this; she listened to me! Imagine that. She listened to what I was looking for and had some suggestions. I ended up purchasing a nice pair of Oakley sunglasses. Yup, I'm a fan and I will be back I'm sure. I gave them 4 stars instead of 5 because the inventory could have been a little better, but then again, this is Silverdale...

The whole entire wall has no prices. Walked in, looked, walked out…read more A convenience store in Illahee did the same thing. I had to ask the price of every single thing I wanted. Nope, not going to play that game. Rediculous. I've never seen a dispensary do this???

Budtenders were friendly, accommodating and knowledgeable. Good deals on gummies too.read more

My family has been coming here for quite a few years! Typically, the appointments are fine but…read moretoday wasn't that great. We got there early for our appointment, but even then, we didn't get going with the actual appointment until over 20 minutes past our appointment time. We were asked if contacts were considered, which was surprising since I mentioned when the appointment was made that 'it was for contacts'. Mind you I made the appointment months before. The optometrist mentioned that she could try on contacts that same day since they were in stock. I was told instead we'd have to set up another time to come in. I'm disappointed my teen did not get a chance to try on the contacts the same day of the appointment. Baffled even that she was unable to try them. In my over 20 years of wearing contacts, I've never experienced NOT being able to go home with a single pair of contacts! Let alone trying to see if she can put them in. Now we have to wait another two weeks to try them to see if they work (before putting in the order). I see a lot of new workers in the office even so, this visit is making me rethink where to go for my household eye prescriptions. I've also noticed an influx of clients. I've never seen so many in the waiting room at once.

Front desk are so unprofessional. came in to get my glasses fixed right after I sat down one of…read moreyour front desk girls and Chelsea was whispering and I overheard my name how unprofessional is that this will be my last time coming into this office. very unprofessional needs more training upfront