They arrive on scheduled and did the work in a timely fashion. Good customer service.read more

We recently detected a wet carpeted area at the back of our primary closet. Dominic of all aloha…read moreplumbing came To assess and troubleshoot. He came back today and completed the plumbing part in one day!! It required digging up the drainage area in the shower, and replacing the drain assembly and pipes! He was friendly courteous and professional. He also took great care in making sure the flooring in the home was well protected . He did a great job, and deserves to be commended!! Thank you Dominic! I will be recommending him and all aloha plumbing to friends who may be in need of his service!! Well done! Excellent experience 10/10 rating!!

Cody and Norman arrived in a timely manner: they professionally explained the troubleshooting…read moreprocess. Each step was further explained. Toilet problems were addressed. Both individuals were knowledgeable and friendly. Thank you. They also cleaned up the area and removed their shoes each time they came in the cottage. Highly recommend Woody's Plumbing.

Woody's installed a new water heater for us in vacation home a few months ago during the storms…read more First time back to island and heater wasn't working. I sent a text message at 6pm and Cody called me immediately and headed over to my house. Woody's is talking full responsibility for the repair due to power surge during the storms. He will be back tomorrow to finish the repairs. This company is outstanding! I highly recommend.

We had an emergency clogged sink. Even though the storm…read morerainy weather, Victor Zubar still managed to get the job done. We scheduled the appointment the night before, and got fixed the next morning. Victor was very professional and did it in a timely manner. He made sure our concerns were heard and advised us our options with his expertise. Having a Steve's plumbing professional assess and fix the issue was definitely worth it. I do recommend their services, and if ever I need an emergency plumbing repair again, I know who to call. Mahalo Nui.

Anthony Camu was so good! He checked over our toilets and…read morehot water tank and explained why we were having some issues. He was very knowledgeable and fixed our toilet today, adjusted another and gave us a quote on a hot water tank. Very friendly and helpful guy. Would definitely use him again. We were very happy with our service today.

I had a great experience with Allan's plumbing .My solar hot water heater was leaking. They sent…read morePreston over to install it. What a wonderful person he was. He did such a nice clean job. I recommend them.

Great service and honest. Didn't over charge for a minor issue with the garbage disposal.read more

When building our Ohana, we were required to install a fire protection sprinkler system. Maui…read morePlumbing was an excellent choice. Their professionalism and services are outstanding. Tessie and Chuck were easy to work with and very responsive to our needs. I highly recommend this company.

Needed a backflow test on a property I manage and MP were one of the certified recommended…read morebusinesses for completing the work and submitting the permit. When I called the office they were very helpful and I managed to get an appointment a week out. Jacob arrived and did a great job, was very professional and friendly and when he explained there were 2 backflows on the property I got him to do both to save time in the future and to make sure everything was up to date. Jacob is emailing the test results to the appropriate authority and me so I will update if there are any problems, although Im sure there wont be as he was right on top of things and knew his job 100% Jacob = 10/10

I requested an estimate for a Nuvo whole house water system install. Jim gave a very fair estimate…read moreincluding a bypass for the filtration system and also a separate irrigation connection so as not to use filtered water for the irrigation. Very professional and able and to install the system quickly. Jim will be our go to plumber

Jim just installed a new tankless Navien system for us. Great guy and excellent work. He is very…read moreinformative and patient with my questions. I will use him again.

This is actually my third time at two different homes that I have worked with Perrin Plumbing…read more Each time I worked with the Owner, Chris Perrin. The first was a condo that needed a new on demand water heater installed and a small 28 gal removed. It had to be inspected per HOA rules. Is passed and the work was complemented on by the inspector. At that Condo we also needed the sink moved from the wall 12 feet to a new counter to face the ocean. This required all new piping and drains and a new dishwasher and air gap install. . At This house we had a poor solar set up and four failing valves to be replaced. I had sent him pic s of problem areas and he came with all proper valves and piping. Plus an extra relief valve, just in case. And in fact, we did need it. Now we are back on track and everyone will get a hot shower. And we added on 2 new angle valves under our kitchen sink that controlled water flow to the refer for ice maker and cold drinking water. So he fixed that while he was here. I had one final question on settings next day and Chris answered my text with a call and clearly answered my question. On a Saturday morning! Now that's a great response to a customer. Mahalo Perrin Plumbing.

I want to preface this by clarifying that this review is not about any services received, as,…read moreunfortunately, we never got to that. I first contacted Perrin Plumbing via e-mail on June 20th to inquire about having a tune-up done on my water heater. Chris replied the same day saying that he had work scheduled through the 30th, but if any time opened up he would let me know. I agreed and said that if I had my water heater serviced before then I would let him know. We both did not contact each other after that. On November 13th, I sent Chris a follow-up e-mail saying that I put off my water heater tune-up because Hawaii Energy extended the offered credit into next year, but that I'd like to get it done in the next month if he had any opens. Three days later, he replied apologizing for missing my e-mail and to let me know that he could service my heater in the next month. I replied asking what date and times worked for him, and we agreed on December 1st. I e-mailed on the 19th to ask what time worked for him, and followed-up again on the 23rd to confirm a time. To date, I have not heard back from him. December 1st is in three days and he still hasn't confirmed a time with me, so I decided to go with another plumbing company. I really wanted to use Perrin Plumbing because he has such excellent reviews on Yelp, and I wanted to support a smaller business. I'm sure that he is great at what he does, and he is very pleasant in our e-mail correspondence, but my water heater is acting up something awful and I just can't wait on him. My three-star rating is a reflection of the lack of communication and the long wait time for a response.

Our solar water system had been an ongoing problem for many years. The repairs done by three other…read moreplumbing contractors were expensive and never had the system operating as was designed. It was a multi faceted mess of wrong installation issues. Matthew responded promptly to my call. He really looked at the big picture and then approached each issue as a step to have it all work together. We now have an abundance of hot water and it operates in a safe dependable way. I waited two months to be sure before leaving this review. Matthew is brilliant and methodical in his work process. He is a gem and communicates well. His price was so fair and the results were amazing. He will be my "go to" for all plumbing needs.

Matthew asked if he could look at my pipe tomorrow morning. I responded yes, but that between…read more9-9:30 would not work for me. I wake up the next morning to a text that says he will see me between 9-9:30. When I said that still doesn't work for me, he said he read it wrong and will come at 10:00. Fast forward to 10. I'm standing at the end of my driveway for 30 minutes in the pouring rain waiting for him. I text him, no response. So, soaked and frustrated, I shut my gate and walked home at 10:30. I hear back at 12:30! Saying he had a call and thought he texted me. If you want poor communication and excuses, that's what you'll get with First Choice.

When I first inquired about replacing my leaky solar/electric water heater Camilo responded within…read morethe hour and all my subsequent correspondence was similarly answered promptly. The quote arrived the day after he inspected the job and the work was completed on schedule within the following week. Camilo was pleasant to deal with and helpfully explained what he was doing and why. After flushing the system he cleaned up after himself and even swept the garage floor. We couldn't have asked for a better experience and highly recommend him.

While all of the other plumbing companies were playing games with their quotes, Camilo was…read moreresponsive, honest and straight forward. I sent him pics of my existing water heater and regulator that needed to be replaced, and he replied with what he charges for replacement, pick up of new water heater and regulator and disposal of old unit. I purchased the unit directly from Lowe's and he picked it up for the job. Camilo was professional and efficient. His services were reasonably priced and Laulima did not price gouge. While we did have to wait a few days for the next available appointment, it was worth it. Mahalo for doing an excellent job and will reach out to you when we're ready for solar.

First day in my new condo in Kīhei. No hot water and this very senior woman has no clue how to get…read moreit. It's Sunday. I left a text with Good Guy. He called and walked me through how to turn on the breaker. Then he had me send him pics of the water heater and he told me how to turn it on. No charge. He truly is a good guy. Little did he know that an hour later, a fire truck and ambulance would be at my door to transport my sick sister to hospital (Flu A). We needed hot water and the Good Guy was here to provide it. Thank you, sir. As you told me, "Sometimes people just need a little help."

The Good Guys lived up to their name today. I had asked them to fix a stuck toilet float valve and…read morethey responded that they would replace all toilet tank components to make the toilet "like new". That price was higher than buying a new toilet, so that didn't sound right & I posted a negative review based on my ignorance and inappropriate assumptions. To rectify the situation, they replaced all the tank components and explained why they needed to do this. They also explained why they had originally proposed that solution. In short, these gentlemen are indeed "The good Guys and I will rely on them for any plumbing needs in the future. Mahalo, Good Guys!!