They responded immediately with an availability within 2 hours. I appreciate the responsiveness…read more I originally just called them for my kitchen sink leak, but I showed Jonathan my rusted bathroom drain that I could not manage to cover and Viola! Like magic, he fixed it. Jonathan was extremely responsive, friendly, and helpful. He left his work area spotless which is very much appreciated. I was very satisfied with Good Guy Plumbing's service.

I found out I had a water leak through the EyeOnWater app and reached out to John at Good Guy…read morePlumbing. After doing some troubleshooting on my own--changing toilet parts, checking the irrigation system, and investigating other possible causes--we narrowed the issue down to the main water line. John responded immediately, told me he could send someone out the same day, and even gave me a one-hour arrival window. Based on the information I provided, he was able to give me a quote before anyone even came out, which I really appreciated. As promised, Jonathan arrived right on time. He was incredibly friendly, professional, and knowledgeable. He located the leak surprisingly quickly, and I was shocked at how deep the pipe was buried. At one point, Jonathan was upside down in the hole working to access it! Throughout the process, he clearly explained what needed to be done. He let me know he was going to the store to get a part and would be right back--and he was. He returned quickly and got right back to work. Once the repair was completed, he showed me the damaged section of pipe and explained the fix before covering everything back up. I was especially impressed with the care he took when refilling the hole. He carefully put the soil back in place, and by the end of the job, he was covered from head to toe in mud. It was obvious he worked incredibly hard to get the repair done right. It's been a few days since the repair, and so far everything is working perfectly. The owner of this company is responsive, kind, and most importantly, honest. I highly recommend Good Guys Plumbing for any plumbing needs. They truly live up to their name--they really are "The Good Guys"! Mahalo, John (and Jonathan) for your help. We appreciate you so much!!!

Cody and Norman arrived in a timely manner: they professionally explained the troubleshooting…read moreprocess. Each step was further explained. Toilet problems were addressed. Both individuals were knowledgeable and friendly. Thank you. They also cleaned up the area and removed their shoes each time they came in the cottage. Highly recommend Woody's Plumbing.

From Kula Bistro: I had a great experience with Woody's…read morePlumbing Services. They were professional, friendly and arrived on time. They quickly identified the issue, explained what needed to be done and made their recommendations. I really appreciated the excellent customer service. I would definitely recommend Woody's Plumbing Service to anyone looking for a reliable and trustworthy plumber.

I would not recommend All Aloha Plumbing. Across two visits for a suspected leak, we paid $1,020.77…read moretotal -- $246.07 for a 30-minute fixture test that found nothing, and $774.70 for a follow-up where they opened the ceiling/wall, still couldn't locate the source, and left the ceiling open with no repair (repairs are excluded from their scope). Their suggested next step was to hire someone else to remove tile and look again. Over $1,000 for two visits that ended with no diagnosis, no fix, and a damaged ceiling is not reasonable value for the work performed. The technicians were polite, but the pricing for what was essentially "we couldn't find it" twice in a row is hard to justify. If you're getting a quote from this company, ask exactly what you get for the diagnostic fee and what happens if they don't find the cause -- in our case, the answer was pay again.

From start to end, the staff at All Aloha Plumbing were so professional and helpful. Ben came over…read moreand took at my problem with my downspout and fixed the piping and adding my new downspout. He communicated to the specific details and made me at ease. I totally will recommend this company to others and will continue using them for all plumbing issues.

We had an emergency clogged sink. Even though the storm…read morerainy weather, Victor Zubar still managed to get the job done. We scheduled the appointment the night before, and got fixed the next morning. Victor was very professional and did it in a timely manner. He made sure our concerns were heard and advised us our options with his expertise. Having a Steve's plumbing professional assess and fix the issue was definitely worth it. I do recommend their services, and if ever I need an emergency plumbing repair again, I know who to call. Mahalo Nui.

Called to have a plumber come check on a leak in our garage. I assumed it was the water heater,…read morebecause it was the only thing in the garage. The plumber didn't look at anything other than the water heater and stated it needs to be replaced. He quoted a price that made me swear immediately. I apologized as it was out of character, he said it was ok, but the water heater needed to be replaced and it was up to me. I told him if it needs to, I don't have any options, do what he needs to. As he was removing the water heater, I pointed out the areas there was water and I didn't think it came from the water heater as the water heater would have been spraying water in order to get that far. The plumber stated he has been doing this for over 20 years and he knows what he is doing. After the water heater was removed, he said it needed to drain. He left and came back about a hour later, the water heater dripped really slowly the entire time he was gone. I mentioned that if there was a hole in the water heater, wouldn't air go through the hole and help the water drain from the spigot faster. He stated that I didn't understand the science of it and that the hole closes when disconnected from the water because there is no longer presser. He completed the replacement and left. I swept out all the water from the garage and didn't think much of it. I checked on the garage the next day and the garage was full of water again. I called Steve's Plumbing and the same guy came out. He said that he needed to do an inspection of the house to find out where the leak was coming from, he said before he did, it would cost so much per hour to look for the leak. I told that's what he supposed to have done before, but he didn't look at anything other than the water heater and stated it needed to be replaced. He said it was my fault and that he didn't look for a leak because it was the water heater, I reminded him that I said their is leak in the garage which we needed him to look at and the only thing directly connected to water was the water heater. He repeated it was his fault, it was mine. I asked him to leave and stated at me and refused. Only after telling him he needed to leave the property or I would call the police because he wasn't welcomed, he finally left. I called another company, it turns out there was a pipe broke in the wall. The plumber explained all things Steve's Plumbing should have done to ensure the issue was corrected, more specially, checking the water pressure before work started and checking the water pressure when the job was complete to ensure the issue had been resolved. They also explained that we paid way too much replacing a water heater (which didn't need to be replaced). I'll never use Steve's Plumbing again.

I requested an estimate for a Nuvo whole house water system install. Jim gave a very fair estimate…read moreincluding a bypass for the filtration system and also a separate irrigation connection so as not to use filtered water for the irrigation. Very professional and able and to install the system quickly. Jim will be our go to plumber

Jim just installed a new tankless Navien system for us. Great guy and excellent work. He is very…read moreinformative and patient with my questions. I will use him again.

I have been a customer for several years and completely satisfied with the range and quality of…read moreservice. As an owner of an aging home, there are a lot of things to maintain and replace and it really helps when you have people who you can rely on and know what they are doing. They have replaced my window air conditioners, installed a screen door, replaced lighting fixtures, installed shelving, repaired, dry wall, adjusted doors, replaced door knobs, painted, and did a dump run. If you are not a DIY person, these are your people.

After reading good reviews on yelp we decided to get a quote for a bathroom remodel in hopes that…read morewe could find someone reputable. However it was the opposite experience as we coordinated through emails and phone calls. They scheduled the estimator to come between the hours of 1230 -130pm being that we are busy ourselves we had our parents come and wait during those hours. The guy calls my phone at around 1130 and says they are there knocking but no one's there? I'm like dude u guys said 1230? My girlfriend calls back and the person that answers the phone says that I gave them the ok to come early? In which I did not. Anyways very poor communication and did not try to call us back admit they came early or at least get the estimator guy back to give a proper estimate at the time they scheduled. Already starting off on a bad foot. Sent emails and no communication back what so ever to make it right. Our gf's parents ended up arguing with each other that they missed the appointment when they didn't miss the appointment the dude came super early. We told her parents not their fault guy came early before scheduled time. Communication and punctuality wasn't there.

When building our Ohana, we were required to install a fire protection sprinkler system. Maui…read morePlumbing was an excellent choice. Their professionalism and services are outstanding. Tessie and Chuck were easy to work with and very responsive to our needs. I highly recommend this company.

Needed a backflow test on a property I manage and MP were one of the certified recommended…read morebusinesses for completing the work and submitting the permit. When I called the office they were very helpful and I managed to get an appointment a week out. Jacob arrived and did a great job, was very professional and friendly and when he explained there were 2 backflows on the property I got him to do both to save time in the future and to make sure everything was up to date. Jacob is emailing the test results to the appropriate authority and me so I will update if there are any problems, although Im sure there wont be as he was right on top of things and knew his job 100% Jacob = 10/10

Almost never on time, needs for the given task 3 to 4 times more 5han he originally estimated,…read morewalks of the job before finished, when he doesn't show up as agreed on, he doesn't call, predentind to be busy. So in the end I needed to ask him to just leave.....There are enough good workers who are happy to deliver.

Adrian's service was superior, thy for a professional job on fixing both of my ghost flushing…read moretoilets and new main water valves. I would definitely use Wailuku plumbing again

Horrible customer service . Imagine a child running a business - that is who brandon is. I won't…read moreget into all the details but if you ask "too many questions" or suggest to them you know anything, you will get hung up on, maybe even blocked. I can't speak to the quality of their work but as far as getting a professional, I would not recommend a business that feels likes it operated by a 10 year old. Not just my opinion - have had 2 experiences with Brandon one year apart and both times he hung up on me because I asked where are you 4 hours after our agreed upon time and then now because I suggested the requested service will be a snake due to a clogged pipe and started harassing me on the phone, told me I know nothing, hung up and when I called back blocked my number? Do yourself a favor and calla Aloha or Allen's plumbing, not this moms and pops nonsense.

If you're looking for a plumber, I highly recommend Pro Island Drain Cleaning and Services. Local…read moreowned and run. Their prices are fair and their work is great. We recently purchased a new washer and our water lines needed to be replaced. I couldn't do the work myself because I don't have the proper tools and everything was rusted over. I called Brandon of Pro Island Drain Cleaning and services by referral from John of Good Guy Plumbing that I got from Next Door. Brandon wasn't able to come out day of being that it was about 6pm but he did tell me to call first thing in the morning so they could get us in on the schedule. I called the next morning and he told me to send him the address and he'll have someone to come by. He had someone come by around noon to see what needed to be done and he left to pick up the other parts needed. Our plumber, Kai was so easy to work with especially since we previously bought some of the other needed parts to begin with the day before. It was less than an hour of work that would have taken me much longer on my own. The price was much more fair than calling one of those bigger plumber companies that charge $100 to cut a pipe. I get that companies need to also pay for their equipment on top of their employees, but $100 a cut? Ouch. Call Brandon of Pro Island Drain Cleaning and Services for all your plumbing needs. I cannot stop raving and recommending your company, employees and work. Thank you! We will be giving him a call next time something arises.