Honestly, I loved this apartment. I moved my stuff in during Aug. 2023 and stayed until last month…read more(03/2026). I recently moved because I got married and needed more space for my wife and our dog. Aside from that, this place was everything my wife and I needed and more. There are a few people who truly made this apartment feel like home: Guy Kohavi - Great Maintenance Assistant with amazing communication and an awesome attitude. He was always a pleasure to talk to and work with when finding solutions to normal wear and tear issues. Britnee Scott - Assistant Property Manager with a really positive attitude who was easy to work with. She made living there seamless. Lisa Smith - A very kind front desk representative who always did her absolute best to answer any question I had. If she didn't have the answer immediately, she would do whatever she could to get me one as soon as possible. Thank you so much to the Watterscape team for everything you did to turn our apartment into a home. I truly appreciate it.

I cannot give the complex a LOW ENOUGH review. They've been getting on my ass about "smoking" on my…read morebalcony since I moved in. Now they're trying to say that my boyfriend who comes over every few nights is gonna be a lease violation because he's not on the lease. What the actual fuck is wrong with these people. They're disgustingly money hungry for lease violations. And when you have issues with your neighbors they NEVER take action to resolve them. This is the most piece of shit place I've ever lived at. DO NOT MOVE IN HERE.

I would not recommend this place for a senior. The reasons why are listed below…read more The entire area is under construction with 200+ apartments with more planned. The noise, dirt and traffic will only increase when the newer apartment complexes are completed. The town center is within walking distance and has some businesses and restaurants but much of the retail are shuttered and in disrepair. Overture Fairview apartments have some structural problems with cracks, sloping floors, patio doors that do not close and need frequent adjustments. The price paid for rent is not worth the amenities. The pool and spa are frequently closed for repairs and need a regular cleaning. The elevators and secure gates have been unreliable but are better lately The outside doors don't all close securely. There are stairs at many entrances making it difficult to carry in groceries. Covered parking at the complex has become expensive and residents park at nearby hotel and office lots. Overture staff has cut promised community activities - generally at the last minute. Communications from staff can be disrespectful and degrading. There is an active resident committee that runs some activities which is a plus. As new senior communities are completed in the area, there are many residents leaving for better accommodations. If you are in a scooter or walker, unfortunately there are residents who will shame you for using the elevator and "being in the way". Please be aware that there is a segment of the residents who love Overture Fairview. They will post overly positive reviews to offset the negatives. Hopefully this review will at show the issues that may lead to an informed decision. Again I would not recommend this location for a senior who is looking for a nice, quiet, secure, accessible home.

Overall the facility is nice. Today I did witness an event that was concerning. On Fridays the…read morefacility has a free continental breakfast. It's advertised in all brochures as being from 9 -10am. This morning it started around 910. It was complete by 9:36 and when residents asked why it didn't go to 10, they were told by the manager that not many people come down after 9:30 and we just can't afford to have people sitting here doing nothing with the remainder of the time. A few residents said you could just leave the food out so you don't have to be present for the entire time, the manager essentially said to them, we can't trust you because you would steal everything.

The time I've spent here has been nothing short of great! The apartment itself is updated and with…read morethe taller ceilings, it feels bigger than it is. Aaaand there's a little lawn out the back door, perfect for my pup! Erica (in the office) has always been a peach with any questions I've had. Aaaaaaand. AND they have RAD community events! So far there's been an omelet bar brunch, a door mat painting, and a JAWS movie night at the pool, with hot dogs, a cotton candy machine, and adult slushies! I love this place!

I wish I could give zero starts to this complex. I was judged by the staff before I even opened my…read moremouth to speak. Imagine being a mid 20s African American couple coming to tour an apartment. My fiancé and I stopped in to scratch the last apartment in the area on our list. We were greeted with an unpleasant look as if we didn't belong. Then we're told we wouldn't be able to tour because conveniently everyone would be going to lunch at the same time. They were suppose to go at 12:00 noon hence it's 12:41 pm when we walked in. Surprisingly the other four staff members were not busy with other future residents because leasing office was empty. If this is how I am treated, why would I even want to be a resident there. I hope the property sees this review and understands that we are in 2024 we shouldn't be faced with discrimination.

Thanks to Von for helping my mom get her appt reserved. Easy process and Von is such an amazing…read moreemployee. Kinstead is lucky to have her.

Kinstead is still a decent apartment complex as far as the condition and amenities are concerned…read morebut they've had a lot of staff turnover. Seems like they're failing or going under. The new Property Manager is rude, too busy to help and gets aggressive and threatening when you ask questions. Acting as a bully who forgets we are customers of TI Communities who pay for the priliege of a leased apartment. In return for the payment of the lease, TI Communities implies they'll provide the professional and courteous service one would expect from a respectable business. Other tenants have said the same thing and brought it up but it seems they want her kind of leadership and how she treats the tenants. And before some of the previous staff left when TI Communities came in, they said they were leaving because TI Communities was going to turn the complex into a ghetto. I would like to suggest the Property Manager take greater care and consideration in regards to how she speaks to people and especially people that she doesn't know. Not only to represent what professional standards she may have but also to better represent the business objectives and reputation of TI Communities would like to have in the Dallas Metro-plex area. I don't understand what makes her think it would be OK for anyone to speak to or treat people the way she does, either solely reprenting herself or as a representative of TI Communities.

Jacqueline & Tim were accommodating, flexible, and informative throughout each and every tour,…read moreconversation, and application question. While the location & building are lovely, having both as the 'go-to' organizers of operations was vital in my decision to move from CA to this location. Both were helpful and kind... but not because it was their job, but instead, you could tell it was simply their true character. Both deserve raises, promotions, and kudos from management. And I say that as a future tenant who submitted their application today.

Excellent place to live. Property management is amazing and quick to respond to all your needs…read more Maintenance is on it! Very family friendly and convenient place to live. They always have a fun event happening in the community. Definitely recommend this as a wonderful place to call home.

I have lived here for 7 years, and love it!! We have a new management team that has come to us…read moreduring these trying times, and have done a wonderful job!! They are friendly, efficient and very kind!! And our maintenance team Michael and Jonathon have done a phenomenal job of keeping the property in great condition! Thank you guys so much for making this a great place to live!!!

From the owner: Discover where innovation meets inspiration. Hidden Creek contemporary one, two, and three bedroom…read moreapartments offer spacious, pet-friendly floor plans for your busy lifestyle. Let home serve as your suburban retreat - it's equipped to help you be productive, find your center, or relax after a long day. Our location near Watters Crossing provides a central spot close to The Mall at Stonecrest and puts you next to some of the area's hottest selection of shops, dining, and entertainment at your fingertips. Unlock a higher standard of living when you make the move to Hidden Creek.

there was a little confusion about the work order for the entry lock battery replacement. But once…read morethey showed up, he was very courteous and took care of it right away.

Only one or two office people have gotten a 5star from me. The maintenance persons barely speak…read moreEnglish and finish/correct job. The automated person is a women and uses male name. The many yrs I have been here and many changes of management & staff and never seems to get it right.

I went to look at these apartments and the first impression was absolutely wonderful. I met Sophia…read more She's now my leasing agent. I'm gonna sign up because of her and of course the apartments are beautiful. Very well kept up warm and inviting. Floor plants are great. I am going to make this my home. For all the reviews you have don't take their word for it. Come see it because I feel that seeing is believing.

This place has had constant problems since we moved in mid-December…read more First, the AC went out, and our apartment reached 88 degrees while it was only 81 degrees outside. Maintenance responded quickly and gave us a fan for the living room while they waited a week for a part to arrive. I understand delays during the holidays, and the maintenance guy was nice, but a single fan didn't help the bedrooms at all. The whole place was a sauna. The apartment was unbearable, and we couldn't sleep there. Thankfully, my roommate and I had somewhere else to stay. About a week or two later, the heater stopped working. It was freezing inside around 60 degrees while it was 25 degrees outside. Blankets weren't enough, we couldn't feel our toes, and there was even frost on my roommate's window. It was finally fixed the next workday, with a note on the door saying "unclogged heat and air." Now, as if that wasn't enough, I started the dishwater and water suddenly started flooding out from all around the sink, the dishwasher, and both the top and bottom drawers. I'm lucky I caught it in time. I walked away for a moment to check on something and came back to a flood. On top of that, the toilet in the master bathroom runs all night. Maintenance supposedly "fixed" it when they came for the AC weeks ago, but clearly it wasn't resolved. I also noted water damage on the dishwasher in our move-in report, but it seems like no one bothered to look into it. The leasing office has been just as disappointing. My roommate went back and forth in a long email chain with a leasing agent that led nowhere and eventually became rude and dismissive. Lydia Henslee was great when it came to getting us to sign the lease, but once we moved in and started having serious issues, she was no help at all and unwilling to truly listen to our concerns. Instead of addressing the problems, she focused on fact-checking everything as if we don't live here and aren't experiencing these issues firsthand. After dealing with a month of extreme heat, freezing cold, and ongoing maintenance problems, all we asked for was some form of compensation and it felt like we were brushed off. Apparently, the fan was supposed to fix everything. To make matters worse, my roommate is still waiting on a call she promised to make. At this point, it feels like we're being avoided altogether. All I want is to feel comfortable and at peace in my own home. Instead, it's been one problem after another. This place has been overwhelming, exhausting, and incredibly disappointing and it's only month 1 of living here. DO NOT MOVE HERE AT BEXLEY LAKE FOREST.

Needs an entire new staff and management team for the structure of this company. This place is…read moretrash! They stole items out of my apartment while I was out of town and all of my things were packed and ready for storage once I was moving out the ram-shacked my children's and my personal belongs while I wasn't home. Once I returned and saw what happened, I then called the office staff to speak to them about these issues and to further see why anyone would have been bothering my things on a claim that the apartment maintenance staff needed to do work inside of the apartment. They placed a few things (Roomba, Bluetooth surround sound speaker, etc.) that they stole that I mentioned over the phone and noticed that were missing at the time on the outside patio the profusely kept lying acting as if no one had taken anything out of the apartment. No cameras on the property, the gate stayed opened and messed up, no security. No regard of safety for tenants! Office staff are thieves, liars, and just down right unprofessional!!! Would've rated 0 stars if that were an option! DO NOT RENT HERE!!! Seriously you can do better! Wish I was warned ‍

Property Manager (Tamara ) & Reginal Marybeth are…read moreconniving,disrespectful,unprofessional. I would NOT recommend no one to move here!!! I would highly recommend you to ALWAYS record every interaction you have with them in person or over the phone . I have proof of every interaction I had in person and on the phone with them . THEY WILL LIE to cover up their tracks . If you want your information to be breached look no futher! (I also have proof of this ) . If you want your property to get broken into and see a person get stabbed , someone trying to break into your aparment in the middle of the night while you are asleep . This is the place !!! (Property Managment will not inform you about the crimes that happen here ) The recent 5 star ratings are rigged and it shows , or they bribe the residents . PROPERTY: Pros : The layouts are nice and spacious Cons : -Walls are very thin you can hear everything. -Fridge and dishwasher stays leaking . -Dog poop every where. - Hazards all over the property . -loud neighbors - You smell Marijuana all hours of the day (If you are sensitive to the smell I wouldn't recommend you to move here ) I will receive a rmresponse to this post by the property manager Tamara . Which is the LEAST she can do since herself or the Reginal did not apologize for their actions . Feel free to contact cooperate or the owners of the property. Since the Reginal and property management are conniving and can't comprehend simple tasks . By the grace of God I am so grateful that things worked out for me after ALL of this unnecessary trouble I am currently going through with them .( I Bought a house and moved out )