Friendly staff! Great pianos & guitars. Can't recommend Lane Music enough. My favorite music store…read morein town!

Joe over at Lane Music is the best! I came by today to get new strings on my guitar and he got it…read moredone same day. I'll be shopping here from now on!

I visited this music store for the first time today and I'll definitely be back. Had a great…read moreconversation with the owner about local legends and legendary musicians we've met in the Knoxville area amongst other things. Incredibly prompt and professional service and an overall fairly priced guitar shop. If you are interested in buying or selling a stringed instrument, I highly suggest visiting here first.

Great friendly service! Found the ax I needed at a good price. Lo-key but totally professional!…read moreWill definitely recommend and return!

Wonderful well curated collection of all fretted instruments. Owner is a banjo virtuoso so he knows…read morehow and what you need in instruments. Some expensive vintage and lovely. But also a fine selection of other affordable prizes. Definitely the coolest small store around.

Beat guitar shop in Knoxville! Been going there for years! Vintage and rare guitars! Never know…read morewhat you'll find but it'll all has mojo! Always find something cool!

Very abrupt and not friendly. I found Emmy's in Loudon to be much easier to work with. Looked…read morearound for 15 minutes before anyone even noticed I was there. Just didn't get a good vibe and to spend the money I would on a baby grand, they can do better.

We were shopping for a pre-owned Grand Piano. After several telephone conversations with Mr…read more Jones, we met with him at his facility. He was very helpful and was willing to spend a lot of time with us explaining the pros and cons of each available piano without trying to move us towards any particular one. He made our options and our alternatives very clear leading to a confident decision on the piano we chose. All in all an excellent shopping experience and we were somewhat pleasantly surprised to have that piano delivered the same evening by two very skilled and helpful installers. We recommend Bill Jones Music without any hesitation!

Stopped in for an inexpensive watchband to be adjusted, greeted warmly by Mr. Carter. Repaired my…read morewatch band and I recommend this jeweler.

Highly Recommend! Responded very quickly to my inquiry. I run a violin studio and am quiet picky…read moreabout blending pitch of my piano. I'm very happy with the tuning job he did.

We have a 1914 Model O Steinway that was moved to Knoxville in 2019 and hadn't been tuned since. I…read morecalled Sevan based on his reviews, and he is as good as advertised. Sevan has a true love of fine pianos and took a lot of time tuning and then fine-tuning our lovely piano. It sounds the best that it has in years. So glad we found him!

I was frustrated with various sellers' and buyers' businesses that advertised as gold and silver…read morethat buy or sell jewelry and coins of those precious metals. few competent or reasonable pricing. At last, I came upon the folks at Phoenix Jewelry, Knoxville, TN. mid-morning Tuesday 3/17/2026. They quickly arranged for a visit at 12 PM after I indicated I had coins that I wished to sell. I was met immediately on arrival. Very professional and thorough gathering of data on my coins. I was surprised and happy with the price they could offer. It was better than any of my prior inquiries of other jewelers offered. I will use any future coins or jewelry either for purchase or sale to first ask Phoenix Jewelry. In point of fact, I am considering a mid-summer visit with the good folks at Phoenix Jewelry. JRB

Great service great people great layed back atmosphere. Good ole southern hospitality. 5 star all…read morethe way.

I call Dave "The Wizard". Knoxville is lucky to have him. He clearly has a tremendous amount of…read moreexperience with repairing audio and video equipment. This is evident by how effortless he makes the work involved seem, despite the intricacies and labor required to perform the repairs. I have thus far had two 50+ year old speakers restored, and a mid 70's Kenwood integrated amp. The prices charged for the work seem fair. Dave is also easy to deal with. It takes him a few weeks to get to working on the repairs, but this is because he has a healthy backlog of repairs to complete. His workshop is filled with equipment he is working on. Demand is high, for good reason: this man is reliable and fair. If you need something repaired, I recommend taking it here.

I dropped off an old console record player 3 weeks ago because I wasn't getting any sound out of my…read moreright speakers. I was told it would be 2-3 weeks before he could look at it. 3 weeks later I called and was told he hadn't looked at it yet but he would today. A couple hours later he called back and confirmed what I already knew, that I had no sound from the right channel. He also said that there were problems with the record player that had been working perfectly before I dropped it off. I asked for a price to fix it, and he said at least $125 plus parts. I told him that the record player had been working fine when I dropped it and just needed sound from the right speakers. He told me again that it would be at least $125 to fix the right speakers. I pressed him to explain how much of the $125 was parts and how much was labor and his request was "most of it is labor". I asked again, how much he would be charging me for labor and how much was for parts, to which he replied "it doesn't matter, that's what I'm charging you to fix it." I then asked to come pick it up. When I went back to pick up my console, he surprisingly did help me load it in my car, at which point I said "your price is reasonable if that's what it would take to fix it, but I need to know what I'm paying for." I might as well have said nothing because he literally ignored my statement and walked in. I recommend avoiding this business. I am confident I would have been overcharged for repairs rendered, and most likely charged to fix parts that weren't broken again. If I could give zero stars for this experience. Update 9/26/18: I took my console literally across the street to Ammons Electrical Repair and they had it fixed and working the very next day for half the price. If you have the choice, choose them. Dixie was 3 weeks, no repairs, and a quote of "about $125". Ammons was one day, $85. They also confirmed that Dixie was full of it trying to fix my turntable which has no issues at all.