1. Knox John Pumping Service

    1. Knox John Pumping Service

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    Richmond Hill, ON

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    Knox John Pumping Service

    1.0 (1 review)
    Open Open 24 hours

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    5 years ago

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    Sewer Squad Plumbing

    Sewer Squad Plumbing

    (8 reviews)

    Called Sewer Squad for an emergency when our sewer line backed up. It was the Ajax location. Travis…read morecame out with a camera, ran it through the pipes, and found two blockages we had no idea were there. He cleared both and walked us through what he was seeing as he went. There is more work to do down the line and we will be calling them again when we do it. Travis and his assistant were friendly, professional and genuinely easy to talk to. They wore shoe covers and took real care to leave everything clean, which we noticed and appreciated. No pressure, no upselling, just a clear explanation of what was wrong and what it would take to fix. If you need emergency plumbing in Ajax, ask for Travis. We were really impressed.

    I am extremely disappointed with my experience with Sewer Squad, particularly because I hired them…read moreat one of the most difficult and vulnerable times a homeowner can experience. After suffering two back-to-back floods, I hired Sewer Squad to install a backwater valve because the City of St. Catharines offers the FLAP grant program. On Sewer Squad's recommendation, I also agreed to have a sump pump installed. Before proceeding, I brought the FLAP program information directly to Giulian. He reviewed it and assured me they understood the requirements and could support the process. I was also specifically told that Sewer Squad handled the necessary permits and related requirements. That did not happen. To my shock, I discovered that no plumbing permit had been applied for, and the requirements necessary for the FLAP program had not been properly completed. I ultimately had to go onto the City of St. Catharines website myself, apply and pay for the plumbing permit, and submit the FLAP application. This is particularly serious because you cannot simply arrange the required City plumbing inspection without the proper permit. Even worse, my home flooded for a THIRD time after Sewer Squad completed this work. Over the following two weeks, I dealt with multiple emails, conversations and explanations from Sewer Squad that simply did not line up with what I was subsequently learning from the City and the inspector. I discovered that the sump pump did not have the backup I believed was required and that it was not connected to the weeping tile system. Then came the latest unbelievable situation: Sewer Squad did not show up for the plumbing inspection. The inspection failed. The work necessary for it to pass had not been completed, and Sewer Squad has still not returned to properly resolve the outstanding issues. I contacted the City inspector myself, and he confirmed to me that Sewer Squad knew what needed to be done before he could return to reinspect the work. I am also still waiting for the required camera footage that I need for my insurance company and the inspector. Because this remains unresolved, I have now had to hire another company to take over the work and retain a lawyer. What makes this experience especially upsetting is the timing. Our family was dealing with repeated flooding, sewage damage and enormous stress. This was exactly when we needed to be able to trust the professionals we hired. I also wish I had been more cautious after hearing discussions about offering "cash" deals to people who did not have insurance coverage. In hindsight, that should have raised concerns for me. I am sharing this review because homeowners dealing with flooding are already overwhelmed. When hiring a company for a backwater valve, sump pump or work connected to a municipal grant program, verify the permit yourself, confirm exactly what is included in writing, confirm the installation meets the City's requirements, and make sure all inspections are completed before considering the job finished. My experience with Sewer Squad has resulted in additional expense, additional stress, a failed inspection, another flood, another contractor being brought in to address the work, and now legal involvement. After everything our family has already been through, this experience has been absolutely awful.

    Markham Household Hazardous Waste Depot - The pink table is for electronic waste, such as a mouse or keyboard.

    Markham Household Hazardous Waste Depot

    (6 reviews)

    Tips: - It's kind of like a drive-thru, but you stop at…read morespecific tables to drop off your items. Don't park, as you'll get yelled at. - This depot is open Thursday through Monday, from 8:30 am till 4:30 pm. It's closed on Tuesdays and Wednesdays. A few weeks back, I had a computer keyboard and mouse that weren't operational. I needed to dispose of them, but where? I did a search and found Markham Household Hazardous Waste Depot. The funny thing is that I have driven past this depot countless times and never knew that it existed. I do now! It was a Saturday. I drove northbound on Rodick Road and made a left turn into the depot. I learned later that I had entered this depot correctly and that it's a one-way path. I thought that I needed to park and then bring my stuff over to two guys sitting behind a desk. I was backing up my car and got yelled at by one of them. It was quite the rude awakening. I always find that if signage isn't clear to me, it needs help. Nowhere did it say that driving in was a one-way direction and that formally parking next to other cars that were parked wasn't allowed. It's the main reason why I took a star off. Rather than yelling at a first-time visitor, how about being more cheerful and tone things down? One of them asked what I had. I said a keyboard and mouse. He said to go up to the pink table. I thanked him and said that it was my first time here. I implied to give me a break from yell-fest 2025. I drove up next to the pink table. There was a guy. I asked if I was at the right place with a keyboard and mouse. He said yes. I then asked if I could park off to the side and fetch my stuff. Heaven forbid getting yelled at a second time. He said yes. I brought my stuff over to the table as he dragged a large bin over. He said to set my items on the table. I did. I thanked him and went back to my car. My keyboard and mouse had served me well. The former was ergonomic and corded. The latter was my first Apple mouse. They were both over a decade old. Farewell! I left and continued running errands. This depot is open Thursday through Monday, from 8:30 am till 4:30 pm. It's closed on Tuesdays and Wednesdays. I was here at around 1 pm on a Saturday afternoon. One sign said that photo ID was required because this depot is for York region residents only. I never was asked to present photo ID. I am grateful that this place exists. Signage and less yelling would be nice, especially to first-time visitors like me. (318)

    It's almost 2025, and it is still as easy as 1-2-3, just like what Allison Y. wrote in her review…read moreback in 2017 :) This hazardous waste depot makes it so easy to dispose electronics and household chemicals. They ask you want you are disposing, check your ID, and you just leave everything at the table, and the staff will help you sort it out. The service is usually fast, and they already have a great system in place to make our lives easier during our visit. The depot is opened everyday except for Tuesdays and Wednesdays.

    Knox John Pumping Service - septicservices - Updated September 2026

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