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    Knutsen Insurance

    1.0 (1 review)

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    9 months ago

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    Ticor Title Insurance

    Ticor Title Insurance

    (2 reviews)

    TICOR TITLE HATES U.S. VETERANS AND MILITARY MEMBERS…read more Our experience with Ticor Title was one of the most dehumanizing and frustrating experiences we have ever had with a professional service. From day one of closing (using a VA home loan), communication was poor and accountability was nonexistent. A CRITICAL error occurred during our transaction involving the payment of our homeowner's insurance premium. The payment was sent incorrectly, which ultimately resulted in our insurance policy being flat cancelled and left us uninsured when a major home flood occurred shortly after closing. We did not have home insurance at all, even though the money came out of our accounts. As a result, we are now thousands of dollars in the hole with a torn apart home. Instead of acknowledging the seriousness of this situation or showing even a small amount of empathy, Ticor immediately went into full denial mode. In their formal response to our complaint, they simply stated they "followed written escrow instructions" and denied any responsibility for the outcome. What makes this even more concerning is that internal communication from Ticor appears to contradict their position. In an email exchange with our new insurance agent, a Ticor escrow operations manager wrote: "It (the insurance premium from escrow) should come from us, just like it should have come in the beginning." Despite this, ticor has continued to deflect completely and refuses to show us any human emotion or explanation. Not a single person at Ticor ever offered an apology or expressed any sympathy for the financial and emotional stress this situation caused. What would have happened had the home burned down? Buying a home is one of the biggest and most vulnerable moments in a person's life. When mistakes happen, basic professionalism would at least involve compassion and a willingness to help resolve the situation- especially for an active duty and retired military family. Instead, we were treated like liabilities rather than clients. The complete lack of accountability, empathy, and customer care we experienced was deeply dehumanizing. We strongly caution anyone considering Ticor Title to think carefully before trusting them with something as important as a home purchase.

    Wow what an absolute terrible service. We have been trying to do a title transfer and talking to…read moreDoug today was a nightmare. They lost our paperwork after specifically asking for us to write up a document and have multiple people sign it. Then he had the audacity to blame us and to also treat us as if we didn't know what we were talking about. He is condescending and disrespectful. We will tell everyone to stay away from this business from now on

    Knutsen Insurance - insurance - Updated June 2026

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