Steer clear. Unprofessional and unhelpful once you've gotten a mortgage. They lie on the phone too…read more Go anywhere else.

Krista and the guild mortgage team is one of The finest, very honest dedicated to their clients …read more With excellent customer service With Guild Mortgage, Rest assured you will be well taken care off to own your dream home .they are the best :) check them out and they won't let you down ,Becuase they are the best . I highly recommend to go see Krista and her Amazing team at Guild Mortgage

Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

This is an edit to a prior review that I'd written based on my having sent an inquiry e-mail and a…read morevoice mail a couple of days later, and never having received a response to either of them. I waited to write the review since the COVID-19 pandemic was in full force at the time of my initial query. While I was very disappointed to have not received any responses to my initial inquiries, I was VERY impressed to have received a personal response on Yelp within minutes of my posting my original review, apologizing for my not having received any responses, and asking for supplemental information so that they could investigate and try to find a root cause. They checked their systems and couldn't find my contact attempts. Their demonstrated concern for potential customers was very evident, as was their professionalism in taking the time to write a thorough and thoughtful response as well as their desire to find and fix the root cause. I'm not sure when or if I'll be in the market for a mortgage broker service again, but if I am, I'll definitely give Green Mortgage Northwest a shot before I contact anybody else based on their excellent response.

CJ and team has provided my wife and I with such quality and professional attention. They have been…read moreattentive and have helped us at every step of the loan process. CJ was very accessible to answer any questions that we had. I definitely recommend Mortgage One.

I did my research, wanted to stay with local experts. I choose Jim Phillips w/Mortgage One…read moreNorthwest. He did not let me or my family down, with his guidance, knowledge, and rock star team we were able to purchase our home and were pleased w/the terms. And he stayed in contact w/us to make sure we would refinance when the time came. He's a good guy, can't go wrong.

If I could give Christian and his team 10 out of 5 stars, I would! As a first time home buyer, I…read morehad a lot of questions (some of them more than once) but he was always so kind and happy to walk me through everything. He made an overwhelming process seem easy and manageable. What really impressed me the most was how proactive he was in always having my best interest in mind. He genuinely took the time to find the best options and lowest rates. I am so grateful for all of the hard work and support. Christian truly made what felt impossible possible, with the smoothest home buying experience I could have imagined. I can't recommend him enough!!

I have been working with Tyler for many years, first as he walked me through a refinance and now on…read morethe purchase of a home. Tyler patiently answered my questions and concerns, always quick to reply and provide a level-headed, honest perspective. Tyler is great at communicating the process of qualifying for a loan and staying in touch throughout the process. The entire Capital M team is excellent to work with and I will happily refer anyone I can to them!

I highly recommend Kerry Greenwald and his team at Creekside Mortgage if you are considering buying…read morea home or refinancing your current home. Absolutely professional and kind, consistently transparent and collaborative. When I refinance my home, I will without a doubt be reaching out to Kerry and Nicolle at Creekside!

Creekside was the best I could've asked for! We worked primarily with Sami and she was the nicest…read moreperson and cared deeply about making the whole home buying process as easy as possible. I would recommend Creekside to anyone buying a house!

Yumi helped us close in 20 days! We were originally under contract with a lender who, as first time…read morehome buyers, made us feel really lost on the whole process. I reached out to Yumi who offered SO much education and understanding, on top of beating the original interest rate by a lot. She was so helpful every step of the way, and was always open to our millions of (probably very dumb) questions. We're home owners because of her diligence!

Yumi helped me buy my first home, and I couldn't have been happier to have her help and support…read morethrough this process! I was impressed by how quick she was at responding, helping me with my (sometimes dumb) questions at all times, with no judgement. I felt safe and respected, and the buying process with her was simple and effective! I would highly recommend Yumi to ANY home buyer, whether it be your first time or not. Rest assured, she will have your best interest at heart, and will get you the best deal possible!

I got excellent customer service every time I called American Family Insurance in Astoria, Oregon…read more My real estate broker, Chris LaPointe at Pacific Pro Realty, gave me this tip. The people who answer the phone at American Family are very nice, and the insurance agent I consulted with (Adrian Birdeno) took my calls whenever possible or returned them promptly. I must have had a dozen conversations with him, and each time he was generous with his time and explained various kinds of coverage in plain language. He's also good at explaining how insurance companies view certain situations if you're new to the world of insurance. I was in the process of applying for my first home loan, so everything was new to me, but if you're in the market for homeowner's or rental insurance, Adrian will put together a great package at very competitive rates without selling insurance that you don't need. Even though I'm new to real estate, I do a lot of reading (Nolo Press books) and spend a good amount of time comparing prices. American Family seemed to offer the most coverage for the lowest price.

Would leave 0 stars if possible. Attempted to open a basic checking account FOUR separate times at…read moretwo different branches. Was told there "was no one available" twice at the Astoria branch, so I called an agent who told me that there was definitely someone available at the Warrenton branch. Nope! Made an appointment for the next day which they were 20 minutes late for. I've never been treated so disrespectfully or had so much difficulty opening an account at any major bank. Disappointed - I had high hopes for community credit unions. I took my business elsewhere and you should, too.

I would like to say thank you to Nichole(Warrenton branch)! 5 months ago I bought the car from kia…read morefiance. And They are hwy robbery. Block online pay and I only can pay by 3rd party and I have to pay extra $8 service fee every single time. At that time. I went to open new account with wauna bank from Forest Grove branch. And all employees is great service. Very satisfied! Few days ago I have a email from wauna bank offer new credit line. So I talk to Nichole(Warrenton branch) get loan for kia payment pay-off. She takes only 2 days finished it. This is my second times loan. So fast and good service Please don't take a chance to get loan from kia fiance. Use wauna credit union. Thank you! Nichole and Luz(Forest Grove branch)