I've had them for years and they always provided excellent service. If you follow their policies,…read moreyou will get good serive.

Absolutely evil. A…read morewater-filled pothole that opened during heavy rain in the Malibu mountains, right in the middle of a one-lane road, is now somehow the driver's fault? No, it's not--unless the insurance company misrepresents what happened by reporting that my husband simply drove his car into a deep hole. I just discovered that my new vehicle insurance is going up almost $200 because of how this incident was reported. My current insurance company told me that if it had been reported as pothole damage, my rate wouldn't be going up. But because of the way Wawanesa reported it, I'm now paying for this and will stay in my records for years. Stay away from both Wawanesa car and home insurance. I hope whoever made the decision to report it this way realizes one day how much their actions can affect people's lives. I hope she has many sleepless nights over it, because if she can sleep well knowing what she did, it only shows how evil she truly is.

Shirley has been such an unbelievable help to me...twice! I was so worried about navigating my way…read morethrough the sometimes confusing Covered California. She stepped me through it and it was so helpful to have someone to answer the many questions that arise during this process. I was amazed this level if assistance was available and at no cost to me! She went far beyond my expectations. Thank you Shirley! Tammy

I was with this insurance company for years, they managed all of our extensive insurance needs…read more Until a couple of years ago, in my opinion, they just stopped caring about my business, they wouldn't help me renew my policies, and became very rude and unprofessional. As we began moving our policies elsewhere we found several errors including being under-insured, improperly covered and in my opinion general incompetence by their agents. We have finally moved our nearly two dozen business, personal and auto policies to other companies that actually want our business and can properly manage our needs.

Excellent customer service from Jeffrey Milber! Professional, helpful, and responsive.read more

Connected with Jeffrey after encountering problems trying to find a company to insure our new built…read morehome in Chula Vista. Jeffrey provided OUTSTANDING service! Jeff keeps in constant contact and keeps you updated. He goes out of his way to make the process as simply as possible and also looks for ways to get you the best coverages and fair pricing. We lucked out to find Jeff and appreciated all he did to support our insurance needs.

Nick was our hero when our broker didn't have suitable options for us when they were being dropped…read moreby Traveler's due to the broker losing their relationship. We looked at alternate and more responsive brokers that could sell with Traveler's and Nick's reviews caught our attention. After one phone call, I knew this is who I wanted to do business with. He has since helped guide me on some home insurance claim questions that ended up being really good advice. A friend shared a cautionary tale of what happened to her as a result of a similar circumstance and I told her similar happened with us but we didn't have same fallout with our insurance because we took Nick's advice. We successfully renewed our home policy a second year, where if we had stayed with our previous broker we would have been dropped a year prior. We are so thankful we found Nick. He is incredibly responsive, knowledgeable, and thorough. I wholeheartedly recommend!

Nick Kazerouni is hands-down the best insurance broker I've worked with. We're in a high fire-risk…read morezip code and kept running into dead ends trying to secure strong home + auto coverage. Nick didn't just shop quotes, he worked directly with underwriters to make the case that our home is materially lower risk based on our exact location and the property's characteristics. The result was an excellent policy when "no" was the only answer we were getting elsewhere. Beyond the outcome, Nick is great to work with. He consistently makes time to walk through options, explain tradeoffs, and help you make a decision you actually understand. If you want someone who will advocate for you and won't phone it in, I'd recommend Nick without hesitation.

Great experience! Was a difficult property to insure and Marc and team did an amazing jobread more

Agent Marc Nimetz is knowledgeable and responsive. When we have a question or need assistance we…read moreusually hear back within a day. Good old fashioned customer service. Thank you, Marc and staff.

3 stars because the support staff is so nice. Shout out to the friendly man who greets at the front…read moreand the main desk attendants- super friendly and welcoming. However,the notary, Lorena, needs to educate herself on what identification is acceptable. She attempted to turn me away with a passport card and also lectured me on the importance of knowing the exact location of my drivers license is (yawn, who hasn't misplaced their DL?) trying to tell me I needed to go find it and come back. I said it didn't really matter where my license was or why I didn't currently know where it was (none of her business anyways.) she finally stopped her rant called the 'hot line' to confirm, using passive aggressive language smugly stating ' the member has requested that I call (I did not ask her to call) When the call center confirmed my passport card was adequate identification she responded with ' Well, when did that come into law?' I've worked as a notary, Lorena may need to take a refresher course and also consider changing her attitude to more closely mirror her coworkers.

I needed to have my Mercedes-Benz towed from my garage to the dealership without turning on the…read moreignition. Kusay from AAA arrived with a flatbed tow truck and was blocked with a painting crew on a commercial building next door. He was kind to wait 10 mins for them to move. Then he came, put the car in neutral and we pushed it out of the garage with a neighbor's help in the driver's seat. He gave exact directions to guide us through the whole process. He then took professional control of the situation to get the car on the flatbed. So skillful. Thank you Kusay! You're the best! Stuart T.

Aaron and his team provided awesome and attentive service. Knowing there is a live team here in…read morecentral San Diego that I can go to if any question or concern, gives me peace of mind with all of my insurance needs. Plus, I was able to save on my auto and home insurance!

horrible service!!! gieco just increased my auto ins $200 a year?? i called im good driver discount…read moreno tickets for over 12 years! they said because of my mileage 144,000 on my 2005 honda crv???? what!!!! its been the same rate for years!!!there making me pay for nothing no reason!!!! so sick of big corps like this stealing from small people and getting away with it!!!!

Absolutely wonderful experience working with the whole team! Our realtor sent us over to the Daiju…read moreteam to work quickly on new Auto/Home/Umbrella/Earthquake policies. We had the pleasure to work with Montserrat on the team and she was incredibly helpful and patient as we quickly worked towards a great set of policy solutions specific to the needs of our family. Can't recommend this group enough!

I highly recommend Daiju and his team. I thought I had top-notch insurance, but gave Daiju an…read moreopportunity to review my coverage. Daiju provided me significantly more in coverage while saving me approximately 15% on my then-existing coverage. Daiju makes my insurance coverage feel like a concierge service. Someone hit my car, and he took 100% of the stress out of it for me. It was seamless and the vendor he recommended did an excellent job with the repairs. I now have Daiju covering my life, home, vehicle, business and business health insurance. As a cherry on top he has a wonderfully pleasant demeanor!!! I HIGHLY recommend Daiju and his team.

BE AWARE!!!! She is known to help elders with insurance policies but be aware as she and her staff…read moremisinformed clients. She takes advantage of elders that is unfamiliar with the English language so that she can sell/change to new policies with higher quotes stating that the current policy is non renewable due to age of driver.

I've been with Theresa for a couple of years now, she has been great with us! (: . I love that I am…read moreable to call her cell for any questions/concerns. Bonus that there is also an online portal with her.

Nice & Professional people , Phyllis & Yvette will do all they can to help you get the best rates &…read morecoverage . I would recommend this agency for sure . If you do ridesharing they are your solution

Yvette has been taking care of my auto/renters insurance for many years. She always goes above and…read morebeyond to take care of insurance needs. She is very professional and knowledgeable. I highly recommend her!!