The store manager Paul was great. The shipping warehouse lost my jacket and they were able to get…read moreme a new one in store and tailor it so it was ready the next day. Highly recommended.

I bought a suit here and joined the club so alterations are included. Sign on door says Tailer in…read morestore. Went in today for waist alteration. They said turnaround time is 4 weeks!! Not helpful, no alternatives provided. Not sure I will buy another suit here.

Selection was ok but the customer service sucks ! My husband came in on crutches and we were…read morelooking for cruise attire ! They definitely weren't helpful and looking down on us until we checked out and spent almost 300 for 3 shirts . I definitely won't be back in there . Should have went in vineyard vines or buckle but we had reservations with our kids at Cheesecake Factory for their birthdays ! And my husband was on crutches so we couldn't walk too far . If they would have been more helpful we would have bought more ! Anyways take what you will but don't expect great CS!

In my 81 years I had never worn my shirts untucked before. I found the fit and the service to be…read moreexcellent. The fabric is so soft and wrinkle free after hanging to dry. I have never spent so much money for a shirt before. I bought 4 shirts and will probably purchase more in the near future!

I often shop Nordstrom and Nordstrom Rack online. I love that I can return anything that doesn't…read morework to this location of Nordstrom Rack. Returns are always easy, and the cashiers are efficient and pleasant. I do shop this location periodically. It's about a 50/50 chance on whether the stock is orderly and organized. The worst area is usually the cosmetics and accessories (to the far right in the store). If you like to dig through the additional markdowns, it's not unusual to find items broken, sampled, etc. Same for the additional mark clothing; every once in a while those racks look more like thrift racks than clearance, but once you find that diamond in the rough it can be worth it. I do wish this location got more of the special occasion pieces, but either I always miss them or they go to different Rack locations. If you've got the time, it's a great place to find great prices on everything from budget-friendly brands to designer brands.

While I frequent this Nordstrom Rack when visiting my hometown city, I know that have need to have…read morea tank full of patience! Nordstrom Rack has discounted designer and popular high end brands that haven't sold in their Nordstrom stores. It's not uncommon to have difficulty finding assistance, finding sizes in the wrong place - specifically shoes, messy racks, clothes left in changing rooms, and a long checkout line moving at a snails pace. When shopping here I expect at least a 50% discount, but it's not uncommon to only find 25%-30% on discounted items. Even with these negatives, I've found great shoes and some clothing. I will return because I love the thrill of a good hunt!

Great place to get shoes at a reasonable price. Great customer service. Just know that discounts…read moreare offered to Veterans and seniors.

There are shoes galore here! I'm so excited Birmingham has not only one but now TWO Shoe Stations!…read moreThese stores are huge and so comfortable to shop in. They have so many brand names and all kinds of deals. I ended up getting a pair of socks from this location, but I will be definitely back for shoes!

I went to the store for a pickup order. I decided to look around for an item that my husband…read morewanted. I must have looked out of sorts because Mary offered assistance. She was so kind. They didn't have what I was looking for in stores, but she was able to see it online. She ordered it to my home, and even figured out how to use my coupon. This was a great experience. I will continue to shop at this location.

Went in looking for shoes today. While they didn't have exactly what I was looking for, the staff…read morewas wonderful. They were kind, courteous and attentive.

This place has some pretty neat stuff! It's a great place to find clothes, cowboy boots, and cowboy…read morehats. Staff here is really friendly too.

Are you a rhinestone cowboy? Then this is the place for you. Thousands of cowboy boots, hats and…read morebelt buckles the size of an MMA championship belt! Let out your inner cowboy and come on down!

Great store for the outdoors person!…read more They have a large selection of outdoor related clothes for hiking, fishing, etc for your next excursion. From t-shirts to button down shirts they really have something for a large variety of clothing tastes. At the back of the store they have a section dedicated to Fly Fishing equipment and clothes. Somewhat unique especially for this area. Really friendly, helpful staff. Also, another pet friendly store so make sure to bring your 4 legged friends in with you. Prices are what I would consider to be a little on the high side, but the quality looked to be very high as well.

Overwhelmed by the service by Craig who works in the fly shop. I had the best customer experience…read moreby far from all other retailers I've been to. I dropped by the store on the way to The Great Smokey Mountains and was treated with some great info on how to fish that area. I told Craig about an issue I was having on an Orvis Reel and he took care of me on the spot no further questions asked. Not enough people like Craig in the world. Thank you Orvis for having quality people at your retail locations.

My son is graduating soon so my presents all are something to help him with applications to Law…read moreSchool or his promotion at his current job. I am a sales person at my core. If I haven't learned anything while working on commissions is to never prejudge a potential customer. A few years ago I walked in a BB store to buy my other son a few suits to interview in because first impressions matter. I walked around and was finally greeted by a smirking jerk. His direct words were, "That's too nice a suit to wear to court. ". I looked at him and asked him to beg my pardon, Will you repeat that? This jerk asked me if I thought their prices were the same as JCP? I was speechless. I was not feeling well and tears rolled down my face. Not because of his I insults but it was just the acknowledgment of how hard it is to be treated right by people like him. I just didn't have it in me to even ask for the manger. I wasted time telling him my son would be going to court but not as a defendant. He would be the arresting officer. That I had been out looking for a lost foster dog the reason I looked so casual but I assured him I could pay whatever their prices were. I wanted to put my previous encounter behind me and see if that jerk was still there. Unfortunately, Jos A. Banks is where a dear friend of mine buys his clothes and I heard his reminder in my head as I stood at the door with my hand reaching out to the door. Nope, I won't darken the doorway because I'm sure they knew what an ahole that guy was from previous complaints. I turned on my heels and seemed to buy a That graduation suit elsewhere.

Throughout my suit shopping struggles, my mom kept telling me to go to Brooks Brothers. So, the…read morehusband and I went to Brooks Brothers. On the plus side, service was good. We were promptly greeted by a gentleman, and once he found out we were looking for women's clothes, he summoned a female sales rep. She seemed to know the stock, although she did warn me that things were picked over due to their winter sale. Yet, despite her assuring me that all their pants were styled the same, I tried three different pairs and each was off in its own way. Some were lined, some weren't, some fabric seemed to show every curve (good and bad!), some didn't... Honestly, it was weird. My usual size was on the snug side, but the next size up was huge. Since they do tailoring, the sales rep was telling me that they could take in the larger size, but honestly, between a huge waist and being way too long, I was afraid that any tailoring attempts would result in Franken-pants. And then do I have to pay for said pants anyway? Not something I want to find out. Now, jackets are a lot easier to fit for me, and Brooks Brothers has some beautiful ones. I loved the gray with white pinstripes, and the check-patterned navy. But these jackets were FIVE HUNDRED DOLLARS. Like...come on! That is an INSANE amount of money! I forget how much the pants were, but we were basically looking at a close to $1,000 suit for me, with who knows how much tailoring required, some of which might be included (hemming), some of which might not be (taking in pants waist). And since we were looking at having to order some sizes, it would be another two trips to Birmingham to have everything fitted and altered, and they really wanted online orders to go through the store so they could get credit for them. Honestly, just thinking about all the guessing, ordering, fitting, waiting, and altering involved, with no real guarantee of success, makes me tired. So while appreciate the efforts they went to in trying to find something that worked for me, I think the upshot is that I'm just not a good fit for Brooks Brothers, both in body and in wallet.