I booked an appointment online at Jos A. Bank for my husband's Valentine's Day suit fitting. I…read moreaccidentally selected the wrong date, and when I called the store, I was told no one knew how to change it and that I needed to rebook online. The system would not allow me to modify it, so I ended up creating a new appointment under my name instead of my husband's. When we arrived, we were greeted and assigned to a young associate. While he was polite, it was clear he needed more training. He had difficulty locating the right suit jacket and did not ask about preferred material, style, or fit. I ultimately had to step in and select better quality and style options myself. After directing us to the fitting room, he left to assist other customers. I noticed another associate assisting a customer nearby, and he was excellent. He measured his client, discussed styles and alterations, and was very attentive. After my husband tried on pants that were too long for his liking, I asked that associate if we were supposed to be measured. He said yes and even suggested a more tapered pant style that would better suit my husband. He then informed our assigned associate of what we needed and encouraged him to assist us properly. From that point forward, the service improved. Overall, the experience was okay. I do not believe anyone intentionally dismissed us, but I did book an appointment with the expectation of being assisted throughout the process. We were there less than 30 minutes, and I don't feel that was too much to ask.

Ask for Kevin Bowan for the best service, suggestions and nice manner. My husband and I have…read moreshopped with him for years and love seeing him.

Chico's has always been my go to store for vacation wear. I've always been able to find a unique…read moreitem whether it was a piece of clothing or jewelry. I have pieces that I purchased years ago and because of the quality I continue to wear them throughout the years.

This is one of my favorite "nice" clothing stores to shop at, however they are a bit pricey. Their…read moreclothes are made with great quality and fit very well to all body sizes and shapes. I mostly purchase business casual items for work or dressy clothing items. Mostly I shop here whenever they have a huge sale on their clothes or the clearance section for off season sale items. The customer service is always superb and they even have free shipping to your home if you want to purchase an item that they may not have in the store.

Fabulous little shop right by Pepper Place. I know many of us are proud to have such a successful…read morebrand with roots right here in Birmingham. I love the collab that Billy Reid did with the local baseball team. The store itself is lovely, with big windows and high ceilings. They do have some womenswear, but it is primarily mens I would say. I was mainly interested in a few pieces of local art they had for sale. It's a nice spot if you're looking to get a nice gift for someone. One of my guy friends wears a solid cologne from here that is divine and would be a great gift for any man, I'd think. Parking is easy, and it's certainly worth strolling through or window shopping if you're in the area.

I bought a very expensive coat, thinking it would last me years. After wearing it about twelve…read moretimes, the fabric is badly pilled and is covered in loose threads. I took it to the store and emailed customer service, but they will not stand by the quality of their work. Yes, the clothes are beautiful but the quality is terrible and you will get no help. Don't waste your money.

This is my favorite store to shop whether in person or online. Seems really busy since the location…read morechanged. The associates are very accommodating and the style of clothing is great for anyone that's searching for that put together look. The quality is definitely worth the value.

Ann Taylor at the Summit is my go-to store for work wear as well as elevated casual. The store…read moremanager has a wonderful crew working for her. I love that they will make suggestions and point out items that I may have missed while going through the store. They are attentive to you when you are trying on clothing and are ready to get you additional items as needed. The store is also always merchandised beautifully.

I ordered some pink sandals online from here and had them shipped to the store for free. So I…read morestopped in today to pick them up. I very rarely have shopped here but noticed they had a good clearance sale. It was buy 1 get 2 free. I looked around and found some nice slacks, a super cute dress, and a blazer. They also had all dresses and blazers for 50% off. The items were final sale so I had to try them on really fast and I really didn't have much time. But Tamera, one of the sales ladies, was so patient and helpful. She took time to address my questions and respected my need to rush. Thanks Torrid! I think I'll check in from time to time to check the deals!

I came in a bit late not knowing the closing time looking for a outfit for my family portrait I was…read moregreeted and she asked if I need any help and I did need a lot of help I'm newly plus sized and felt a little uncomfortable in my skin when I tell you this place doesn't disappoint form products to employees and customers service. She helped me pick an dress and a shirt with cardigan prices are reasonable and the quality of the items are really good. They had a wide selection for helping me find what I needed and what I wanted as well She helped me find my style and that's a lot to ask I ended up leaving after the store closed and I felt so horrible for having them stay longer because of me, but they never complain. It made me feel comfortable. Thank you so much for the torrid team that worked with me Wednesday night. I highly appreciate it and I wish you all the best.

I purchased several pairs of Ariat boots. The asst. manager, Amy, and the sales associate, Hayden…read morewere awesome. They took their time and helped me find the right pair(s). I did purchase a pair of Cody James and returned them for another pair of Ariats without any problems.

Friendly and helpful, nice selection, though their online selection is much better, at least for…read morethe exotic boots.

Stopped in when we were nearby to check out a promo they had available. I needed some new shoes,…read moreand it just so happened to be at the same time as a Healthcare/Educator offer, and I just so happen to have one of those in the family. The sale went quickly, and the manager let us know how to participate in the promo and got it all set up. In and out quickly. When I have more time, I'll be back to shop the outdoor gear a little more for family gifts for Christmas.

I love MHO! You can wander around the whole store two or three times and still find something new…read moreto look at. The clothes are fun. The shoe selection is great and they have lots of fun things to buy as gifts to others. The people who work there are always friendly. Plus, they carry high quality goods.

In a day where it is hard to get good service, we got excellent service from Adam. He helped my…read morehusband find two suits with all the accessories. Shirts, ties, pocket squares, cuff links. They even sell shoes. Custom tailoring on the suits is included with the price. Came on a Saturday and the tailoring will be done on Tuesday. Sweet! We will back, I'm sure. Prices are great!

Really glad I found this store, I needed a suit for a retirement dinner and needed it quick. I do…read morenot like traditional wool suits as I am extremely hot natured. This place checked off every box I needed for suits. They even have some really nice tuxedos are a reasonable price!!!! The manager came over to help and we are glad he did.. he made the buying aspect really easy.. and n fact I was looking for more to buy as he was doing all the work finding me what I was looking for. This place also does alterations in n a timely manner. So now I have 2 full suits, a shirt and a couple of ties.. I know I will be the sharpest dressed guy at the retirement dinner!!!! I will be making many, many returns to Arzel, it is so affordable I can have a suit for every day and not break the bank!!! So do yourself a favor is you are looking for a cool suit that won't make you sweat in the bama heat!!!