could not find what I was looking for but that does. it mean you won't. One of Tori's last sources of home and other products

Friendly employees store is clean and well stocked. Their credit card offers special deals! Love it

The woman at Customer Service today (older with glasses) at 1:15pm had such a condescending and rude attitude. All I was trying to do was make a return from online and she shook her head and got attitude with me because I didn't answer her questions fast enough or could read her mind what she was wanting. There's zero reason for a shitty attitude towards a customer needing some help who didn't deserve it especially after Christmas. read more

One of the items (out of five) that I was returning to Amazon was not returned. I don't know where it is, and neither does Amazon. I'm out $30 because somewhere someone messed up. Also, they either choose not to answer their phone, don't know how to, or have it turned off. I tried calling 13 times over an 8 hour period, and not once did someone pick up. read more

This review is strictly for Amazon returns. Admittedly its my fault for not keeping my confirmation receipt....but its been 4 weeks ago and I am just being sent a note from Amazon that they will charge my credit card because product was never received. How do you misplace a dog bed? I will be sending any returns through UPS going forward read more

Warning Some websites and Siri says they open at 9 on Sundays. NO. They open at 10 on Sundays.

I have returned many Amazon products here. Always fast and friendly with no issues. Never had a problem getting credited back to my account.

An abover-average department store. I'm glad we have one in KCK now. The young lady at the front was very polite and professional and customer-service oriented. I asked her for some information. She directed me to the appropriate area. I purchased some cards and a gift card and I was out in a flash. No need for me to go to Johnson County or North anymore now that we have our own store here in the Dotte! read more

This is absolutely the worst Kohls ever. Nothing but bad experiences. 1- tried to buy a pillow that matched our bedset. The pillow had no tags and apparently had been from a discontinued set. Customer service would not sell it to us and said it had to be thrown away. 2 days later, after filing a complaint, we got a call that we come come back in and buy it for 14.99. No THANKS! 2- Had a pan set with receipt and customer service was rude and wouldnt take it back. Went to Kohls in Overland Park and was replaced without any problems! Go to Overland Park Kohls. Will never shop at this one again. read more

I hadn't been to this location before. I was hoping for a little different selection since I frequent the store in Shawnee. They did have a little different selection, but I think there were actually more options in Shawnee, so i won't bother with this BUSY location again. The staff was helpful, which is the usual for Kohls. Only complaint that one of the items on the sales rack (of course the one I wanted) wasn't priced, but an employee happily took it and price checked it for me. read more

So like I said earlier, Kohl's is a Kohl's.... But this one at Legends is brand new and barely shopped at so parking is better and store newer/cleaner read more

Kohl's - Department Stores Near Me - KANSAS CITY, Kansas

Your store was a joke I did not have one sale item marked down we left your store and went to Lawrence store

I have been a Kohl's fan and credit card holder for ten years and I have never had a bad shopping experience with the company until till this location opened. Tonight, in particular, I walked in 5 minutes till close knowing exactly what I wanted, and that it was near the entrance, but as soon as I walked in the door, not one, but TWO very rude cashiers yelled at me that the store was closed and I needed to leave. Excuse me?!?! The customer service at this location is horrible and I will never shop there again. To think, I spend over a thousand dollars a month in that store... not anymore. I called the manager and hopefully those two rude employees get reprimanded so no one else has a bad experience in the future. read more

I do not care for this store what-so-ever. I do not believe how dirty the dressing rooms are. I was looking for an outfit for a wedding that me and my husband were attending the next weekend. There was absolutly nothing in this store. I was extremely disappointed in the selection. Well anyway I decided to still grab a couple of items to try on. When I went into the dressing room the floor looked disgusting like it had not been vaccuumed in days. Walking past the rooms there were clothes strewn everywhere and the place was empty so they had to have been there for a good twenty minutes. Well I decided to go ahead and still try on the clothes. Unfortunately I found nothing that I remotely cared for. I think one of the worst parts of the whole store was that no sales associate wanted to help me with getting sizes or new clothes. It was just a very disappointing store to have walked into. read more

When being rushed on a particular day, the day of my grandsons homecoming, he rushed into your store searching for a sweater vest with a time limit to be back into town. as soon as he walked into the store he noticed the men section. the store is very well organized and easy to find places. he found the exact type of sweater and color that he wanted and was able to get in line and helped immediately. i am very satisfied with the Khols staff and the store itself. read more

worst shopping experience I've had to date. My clams are steamed. This establishment is the most unprofessional location. The staff need to work on customer service as well as hygiene. read more

Horrible customer service! Rude! This is the closest Kohls to my house, and I will drive completely out of the way so I never have to experience such awful customer service again! Even the man behind me in line was telling the employee how rude she was being. read more

I absolutely love the employees here they are very helpful. I did some Christmas shopping and the lady at the jewelry department ( African American) and the cashier (Sue) were very kind. I would like to thank them for helping me and would like to tell them Happy Holidays & Many Blessings to both of them and their families!! Thank both so much! read more

I wish I would have read the reviews b4 I wasted my time & money at this location. I've had a Kohls credit card for 10 years & since when do cashiers get to decide who can obtain a coupon? I purchased items & asked the cashier about a scratch off coupon & was told "only for NEW account customers". Really? Then why does the ad state there are coupons if I use my Kohls card? Plus the store is train wreck. Clothes on the floor, unclean areas , no way in heck could you look at sale items, stuff is crammed in everywhere, couldn't budge a hanger with two hands. 6 people were in the store shopping, now I know why, mayB the cashiers were told "no coupons" so we can stick it to the 6 people. The family at the next cashier were complaining also, stated they have always been offered coupons & only had opened an account last year to have coupons offered. Will never go back to this location! Ugh!!!!! Wake up Kohls, you have tons of competition!!!! read more