This was my first time at Lenny's Shoes and Apparel, and they definitely made a customer out of me!…read moreThey have a huge selection of shoes and plenty of friendly staff ready to help. The customer service was impeccable. I found the perfect pair of hiking boots quickly and couldn't be happier with my purchase. Highly recommend! The cost was also reasonable.

Great place to go to find bargain outdoor gear and apparel! They have a men's, women's and children…read moreclothes and shoes. They have a wide selection of name brand clothes such as north face to smaller retailers. The price range is perfect for anyone!

The store has had a great deal, $15 for everything in the store. Great selection, many choices to…read morechoose from.

What a wonderful experience! Sadie was the salesperson who helped my daughter find her perfect…read moreprom dress. Sadie was helpful and attentive without being pushy. When she couldn't get THE dress in my daughter's size, she reached out to her seamstress to see if she could alter it. When the seamstress said she couldn't get it done in time, Sadie said she would hold the dress for a limited time so I could find a different seamstress. Then Jackie, the owner, brought the dress to the Potsdam store to save us having to drive an hour and a half to Plattsburgh. Thank you to Sadie and Jackie for going above and beyond. I would recommend Eternity Bridal to anyone and everyone.

Worst experience ever. Reserved a dress for a certain day & time and when we got there after…read moredriving two hours it WASN'T there!!!!!!!!!! We were told they could get it there around 4. Seriously. Let's just wait around for 4 hours when we called 8 days in advance so they could have the dress brought from their Potsdam location. Also found out the reason the dress wasn't there when we got there was because they got a deposit on it (a deposit on a dress they were holding for my daughter)and then the girl tried it on and didn't end up liking it. So they tried to sell the dress out from under my daughter and didn't even bother to let her know. They also had very few dresses after we were told they had a lot of prom dresses. Don't waste your time going to this place.

Excellent service. Employees friendly and helpful. Will definitely come back soon. Thank youread more

Items in aisle so hard to social distance, standing at register other reg employee had to get 2…read moreinches to me to pass me 5 times. Was her register not supplied? Ordered on line for in store pickup. Will not do this again at jc pennies in Plattsburgh.

Awful customer service. Staff is unfriendly and unwelcoming. When I asked the "manager" politely if…read morethey had an item in stock she looked at me as if I wasn't speaking any English. She then gave me a half assed response. I will be complaining about this to corporate.