This complaint is specifically for "AIRE SERV of Mechanicsville (ASM) but involves two other…read moreentities. ASM is an independent contractor (IC) who works along side of both: American Home Sheild (AHS), home warranty company, and Frontdoor Pro (FDP)", to scam AHS customers. For those that don't know "Frontdoor Pro (FDP)" is the owner of AHS. These two entities are located at the same addresss/Suite, which allows them to easily communicate back-and-forth, within the same building/suite location to scam their customers. I'm sure you all have seen the commercial/advertisement, where AHS states, "Don't worry be warranty", and "If we (AHS) can't fix it, we'll replace it". Not True! My A/C system cont'd to freeze up, then shut off at the beginning of each summer, each of the (3) years. Each time prior to the IC arriving for the service call, they would tell me to turn my frozen A/C system off to defrost it, that they couldn't work on it if it was frozen. The IC would then tell AHS that they could not find a problem. AHS, would ask the IC "Did you VISUALLY see the AC system frozen when you arrived?" The IC would respond truthfully, and say no. I learned (From ASM) after asking the next IC, prior to them arriving, that AHS TOLD the IC to tell the customer to make sure the A/C was defrosted prior to the IC coming out. There we go: This is part of FDP/AHS's Scam/Playbook. For the past 3 yrs., this cont'd until the IC (ASM) so CONNIVINGLY informed me that AHS/FDP had a new AC HVAC upgrade program and the IC (ASM) could work to get me a new A/C System at a discount'd price and the IC (ASM) could get me 3 quotes to review and if I didn't have the money, I could finance it under FDP. I broke down and purchased the FDP discounted A/C system at a cost of $5,000.00. The IC/ASM install technicians (Thomas and Hunter) did a TERRIBLE job on the install. The OWNER- IC/ASM (Daryl) was no where to be found and didn't even come to check the install. Thomas, the more senior technician connected the outside condenser. Hunter the new employee who was still learning connected the new $5K indoor A/C coil. I heard noise coming from Hunter on the inside install and visually saw Hunter kicking the new unit into the AC unit closet to make it fit. The furnace is on the bottom and the new air conditioner coil was on top and he was kicking the bottom part which was the furnace in to the closet to make everything fit. After the install, they turned the A/C on, everything seemed to be working. They left and a half an hour later I heard a clinking noise, and everything stopped working and started freezing up again. I called the OWNER of IC/ASM (Daryl), he had the 2 technicians come back out again, then Thomas said looks like something is wrong with your furnace now. I advised them that the furnace had been working all week because the weather had started getting cooler. Thomas and Hunter went outside and sat on my front porch and conducted a call on their speakerphone between Thomas and Daryl. Daryl said so can you fix it? Thomas said no it's gonna take a while right now and we have other customers and said I'm gonna have to take the whole thing apart and Daryl told Thomas, She's going be mad and I'm tired of dealing with her for the last three months, just close up the case we already got paid basically she's going to ask to talk to me, tell her I'm in a meeting for the next two hours. I heard the entire conversation on my Ring Doorbell microphone, which I have for evidence, and Thomas came in and told me that Daryl didn't want to deal with me anymore and they left me with no air-conditioning and no furnace. I had to go find another company to fix their problem and the Furnace. Daryl the owner of Aire Serv of mechanicsville dropped the ball !! He and his two unlicensed technicians, left me with both NO A/C and NO FURNACE for a couple of months until I got it repaired by a respectable company. DO NOT Trust the owner (Daryl) of Aire Serv of Mechanicsville with your repair needs or his two unlicensed technicians. Daryl the owner of ASM is dishonest, he will psychologically tell you that his technicians are the greatest things since sliced bread and on earth. Daryl will tell you and make you believe that Thomas is so wonderful and Hunter is the next up and coming perfect technician, and that he himself (Daryl) has so many years of HVAC service. Daryl is a real BS'er. He does everything he needs to do to get you to trust him. I would NEVER trust him or his two wack job technicians in my home again or with any of my repair needs. If you ever need to call in to have your HVAC repaired, or serviced, ask if they are affiliated with AHS, if they are RUN for the hills . If, you're thinking about doing ANY business with Aire Serv of Mechanicsville, DO NOT...you will REGRET it!!

From the owner: Aire Serv of Mechanicsville is a heating and air conditioning company you can rely on. Our service…read moreprofessionals provide installation, maintenance, and repair of heating, ventilation, air conditioning, and indoor air quality systems. Whether you need ac repair, furnace repair, or HVAC maintenance, we've got you covered. Our commitment to industry-leading customer service is backed by the Neighborly Done Right Promise™ - if it's not done right, we promise to make it right. We're locally owned and operated and we take our reputation seriously in order to earn the trust of the communities we live in and serve.

Great service cleaning dryer vent - very thorough and professional. They left everything very cleanread more

Had a great experience with Advanced Duct Cleaning Service in Dale City! Jose replied to my Yelp…read moremessage within 30 minutes and was super easy to reach and schedule. He came out the next day, right on time, and did a thorough job cleaning out all the vents--lots of drywall dust and debris gone! He also cleaned the dryer vent and pointed out a small repair I didn't know about. Finished on time, price exactly as quoted. Fast, friendly, and professional--highly recommend!

The team at Duct Medic were outstanding. My wife and I just bought a new home and had the team…read morecome out. The crew was incredibly professional, explained all of the work they completed and worked efficiently. They treated our home like their own. They even went above and beyond, completing a separate task to seal off another open vent. I cannot recommend them more highly. They were fantastic. We will have the crew at Duct Medic come back once a year to keep our vent work clean and safe. A++++

Extremely thorough. Needed to do duct repairs before they could clean si could not hire at this…read moretime. Seemed very knowledgeable. *** only bc cud not engage service right now.

I couldn't be happier! My house is old and the ductwork had never been cleaned. Elanos, my tech…read morewas professional, kind, and did the work of 3 people. He was on time, explained everything and cleaned each work area. Pricing was fair and competitive, but I believe that I got so much more than I expected. I HIGHLY recommend Dust Doctors!

Beware. Ensure there is a male present and watching. DO NOT PAY without an itemized receipt with…read moreall of this company's information including the technician's name. The technician/Grecian is like a car salesman. He rushes you to pay and not by credit card. They want cashapp Venmo Zelle. This should have been a red flag for me. The equipment they use is a drill with a cord attached. You can buy the cord yourself. But the bait and switch on the price...

I cannot say enough about the outstanding work done by Capitol Air Care cleaning the vents and HVAC…read moresystem in my Maryland condo. The team was professional, thorough, and incredibly detail-oriented from start to finish. They took the time to explain the process, ensured everything was spotless, and left my home noticeably fresher and healthier. Their level of expertise and customer care is truly second to none. I highly recommend this company not only for residential work but also for any commercial building in need of cleaning, maintenance, or full refurbishment. If you want the job done right the first time, this is the team to call. Dwayne...for my mother, Gloria

Pleased with the service and results. Very much appreciated that they didn't try to upsell me.read more

Our Air Conditioner stopped putting out cool air, of course on a hot, hot day. Another HVAC company…read morecame out and diagnosed the cause of the problem and recommended we purchase a new HVAC. We had 3 or 4 companies visit our home to get quotes. Aire Serv wasn't the lowest quote, but we decided to have them remove and install a new HVAC. We are very pleased with the professionalism shown by each of the Aire Serv technicians, the quick installation, and we do recommend this company. AA+++

Adam was knowledgeable and efficient, did a great job. Explained all my options to me very well,…read moregave me a clear understanding of the work and cost.

For the entire time I have been in Stafford, I have used their service. The Chimney Sweep is…read moretimely, professional and gets the job done with respect to your home in the process. Given that they provide a variety of services for the home, it is hard not to just have them as a go to for your needs.

I want to share my experience with this company The Chimney Sweep. I had hired them to come clean…read moremy Chimney so I can start using it for my first time and to make the story short Cody a great guy was very professional, helpful and went out of his way to help me buy the correct wood stove for my fireplace. Cody was always helpful on the phone for my many questions and I could tell he was genuinely happy to help. He ,Cody and his worker cleaned my fireplace, installed my beutiful wood stove that was very heavy 600 lbs and they were very careful bringing it into the house and hook it up and he instructed me on how to do my first few fires. Again Cody and company many thanks and I would definitely recommend everyone to give these guys your business you won't regret it. I am now enjoying my weekends with my great wood stove Buck 91 it's big but well worth it. I di forget to mention their prices are great for your budget ,well worth it.