Stopped in here to buy a birthday gift for my granddaughter. The clothes are simply adorable!!! However... the customer service is not the same unfortunately. The owner was on the phone with her accountant and could not take even a second to help us out. She actually pretended we were not even there until I brought a dress to the register to pay. She slowly, very slowly hung up with Mr. Accountant. So rude! Then, I had to come back to exchange the size and the first time the store was closed. Went again the next day and closed again!! The hours this day were 1-5:30 and she took a lunch break!! Crazy! There were 3 other buyers there waiting with us until she finally showed up. This was a new person behind the counter but just as rude. Won't even go into all of it. ... I got my exchange but won't be coming back. read more

I was in Kauai for my honeymoon and wandered into this cute shop. I saw some adorable mermaid dolls that I thought were cute for my nieces' upcoming birthdays. Unfortunately, I didn't check their hours and when I returned later they had already closed. Our flight left early the next morning so I was unable to buy the dolls. I couldn't stop thinking about how cute those dolls were so I did a little research and found their website. I emailed the owner, Juliana, who quickly responded and offered to send me pictures of the dolls she had in the store. She offered to mail the dolls to me and called for my payment information. She went above and beyond to ensure she had a happy customer. I'm beyond thankful and will gladly come visit her again on my next trip. Thank you so much! I know the girls are going to love their new mermaid dolls. read more

I've shopped in here several times. I've never had a pleasant experience - they have really cute things, which is the only reason I've gone back. The service is beyond awful. For people who work in a children's store, everyone that works there seems to really hate children. They follow you around to see what you're touching. My daughter is one and threw a shirt on the floor, not the best behavior but she's one and I was with her the entire time. You would have thought she lit the place on fire by their reaction. I immediately picked the item up and folded it back. Kids touch things, and it's a kids store. The staff is unhelpful and plain rude. Save your money and shop somewhere else. read more

Wish I could write a review about the merchandise, the service or the store as a whole, but I can only talk about how they were "out to lunch" two times in the same day that I was looking to buy some gifts for my kids. The first time I was there at 10:30 a.m. (on a Sunday; their posted hours were 10 - 5:30), and the little clock sign on the door said they'd "be back at 11:45". I waited till 11:55 and no one showed up. I figured I'd come back on my way back from the beach, which I did at 1:45. The same clock sign was in the door saying "be back at 2:45". I looked in the window, saw the salesperson inside, tapped on the glass and asked if i could shop because I had been there earlier and no one was there. Her reply? "I've been here since 9 and I have to go to lunch." Allrightee then... I get the whole "Hawaiian time" thing, but this was really frustrating. I'll never do business with these folks even if I'm fortunate enough to come back to this beautiful island. read more

Way too much cute stuff here! Me and my pocketbook are quite pleased that I don't have kids of my one, or I would have spent too much. Its more of a baby store than a kids store, though it does have clothing for big kids. The games, gifts and clothes seemed more infant and toddler geared. read more

I love this store! I always stop in to buy some cute outfits for my grandkids. A bit spendy yes but well worth it. The clothes last a long time. Many are handmade on Kauai or Maui. Which is just what I'm looking for to make it even more special. The sales gal, Joy, was so helpful & very nice. I know there have been some bad reviews posted in the past but I have not experienced any of those problems. They are always friendly to me & I've been coming for many years. Please give them another try-you're really missing out on a very special children's boutique! read more

I've purchased numerous items in this store, but after today, no more! I have never been treated so rudely. We were trying to find a size 5 t shirt and while searching thru the stack of shirts the sales lady came over and informed us we needed to re-fold all the t shirts when we were done. Considering we weren't unfolding the shirts to check out the size, I thought she was kidding. When I smiled and said I thought that was the sales clerks job, she rudely told me oh no, she didn't do that. Needless to say we walked out. This was after waiting for her late return from lunch. May have something to do with the vape pen she was sucking on as she entered the store. read more

Love the selection and cute items. The woman working the store today was incredibly helpful and kind. There was a very rude male customer spouting politics bordering abusive to this poor woman and she held it together handled it very politely and remained professional. Not sure what that person was doing in the store in the first place but obviously not a customer looking for boutique children's clothes disturbing others with his rants. I will be back! read more

Cute store but spendy. Mostly for kids 6 and under. While shopping the person working wouldn't leave us alone which was irritating. Ended up buying a few things quickly and leaving. read more

Stopped in after eating at Tropical Taco. Just thought I was gonna window shop. The store is small but very cute merchandise. I found bead necklaces with mermaid charms for $7 each, perfect for my daughters and niece as souvenirs. Clothing is a bit pricy. Hawaiian button shirts for boys are $24-30. Girls' dresses are from $30 and on. Worth taking a look at if you are nearby. read more

I wish I would have read the reviews first! Everything is true. Staff lady was rude and followed my husband and I around like we were going to steal everything in sight. Overpriced but still bought a few items and left quickly. Will never return. read more

Love this place. I shop here every time I visit Kauai. A lot of the clothes are handmade with cute island themes. Not sure why there were any negative service reviews as it's always been a good experience for me. Don't miss up a cute store because of a couple of grumpy yelpers :-) read more

We shopped in here and had never had such poor customer service. At check out, the shop woman proceeded to insult my child and compare them to her own adult children. I will NEVER shop here again. All the reviews posted here are true - it is not worth the cute clothes to deal with the mean people who work here. Do not shop here! read more