Great dispensary! The only bummer is no more Saturday happy hour but their prices are great and…read moreselection too. Every person there has been kind to me.

I walked into the store very happy and excited to shop, but today I had an issue with one of the…read moresecurity guards. I came in wearing headphones and holding my phone. The guard asked me to take off my headphones, and I did so without any problem. Then I simply looked at my phone, and he approached me in a very rude and dismissive manner and told me I had to leave. I didn't feel that he had any reason to leave , since I had done what he asked and didn't understand what rule I had broken. ?Even so, he comes to me in a way that made me feel very uncomfortable and disappointed. So I decide to leave, the staff should have been handled this in a much more professional and respectful manner. ~I want to clarify that I have no complaints about other employees; they are cool . But with this experience is hard to come back... The only thing you gain is losing a customer. I really hope management takes this feedback seriously, because customers deserve to be treated with respect. !

Ok usually I do these reviews on Weedmaps , however this place is worth a yelp …read more I finally stopped by The Sanctuary with my husband, and honestly, I knew I was going to like the place before I even walked through the door. As we were heading inside, I passed a girl coming out who looked so much like Billie Eilish that my brain completely short-circuited and I accidentally called her "Billie Eyelash." Thankfully, she knew exactly what I meant and laughed about it. That little interaction pretty much set the tone for the whole visit: good vibes, friendly people, and nobody taking themselves too seriously. Once inside, the experience only got better. As a first-time customer, I was able to take advantage of the new customer discount, which is always appreciated. More importantly, the staff actually took the time to help me figure out what I wanted. I wasn't looking for someone to point at the most expensive thing on the shelf and send me on my way. I had questions, I explained what I normally buy, and the budtender took the time to walk me through options that actually fit what I was looking for. Shoutout to AK, who was incredibly patient and helpful while my husband and I stood there trying to make decisions. I even managed to get what might be the most studious-looking photo ever taken of a budtender. The man looked like he was preparing a dissertation on flower selection. I ended up picking up some flower and a pre-roll, and I left feeling like I got exactly what I came for instead of settling for whatever happened to be on special that day. What stood out most to me, though, was the atmosphere. Everybody working there had their own personality. You'd see someone covered in tattoos helping a customer on one side, someone else who looked like they should be coaching a high school sports team on the other, and another person who looked like their mom's life goal was making sure they stayed focused on school. Somehow it all worked perfectly. The staff was a mix of completely different people, but everybody was welcoming, knowledgeable, and easy to talk to. That's the kind of place I enjoy coming back to. It felt comfortable, not intimidating, and definitely not pretentious. The Sanctuary is also dangerously close to my house, which means they may have accidentally gained a regular customer. Great service, great atmosphere, helpful staff, and a genuinely welcoming vibe. Sometimes you walk into a business and immediately feel like you belong there. This was one of those places. And at the end of the day, it's kind of funny that a bunch of completely different people can come together over one common interest. That's exactly the energy this place has. And I hope no one took any disrespect for my version of my first introduction because I mean everything with the most sincerity and love .

I was seriously disappointed by my experience! When I got there... I was a new customer. They were…read morehaving issues with their system... for checking people in. They needed to scan my ID. (They also take all your info. Including my phone number.) It kept formatting in a way that wouldn't scan. After the 9th or 10th try it worked. I wasn't stressing off of it. The gal at the front desk was nice and trying her best. They weren't busy and ai wasn't in a rush. Yet, when I found out they don't carry the Stiiizy gummies. I was like... that sucks but oh well. I would have tried another but all of their gummies were $25.00!!! I pay like $12.00!!! I get the same amount and the same concentration. They are to help me sleep. I was going to buy $60.00 worth. Which at Stiiizy, would be like 6 bags! Which would have 10 in each baggy. Not here! It would have only been 2 packages and a total of 20 pieces. Not worth the price. My friend bought a bunch of stuff. It wasn't till we were about 15 minutes away. That I realized that I left my ID. No one on staff said anything!!! Yet, they clearly had to know. They didn't call me and let me know. By that time they were closed. It wasn't till the next day. When I called them and they checked. Thank GOD they had it! Not that it was in question but who knows. The most frustrating thing was... I called and got put on hold for 8 minutes!!! (This was the manger's line!) I don't think they were coming back on the phone. I called back and got a lady this time. She was not friendly at all and rude!!! Which is surprising since the staff there are so friendly! I guess management doesn't believe in good customer service!?!? On top of that all. When I went to pick up the ID. There was no apology! Nothing!!! Oh and they had easily 50 to a 100 IDs stuffed in this container. Like an old tin money container. Like you use at a garage sale. To hold all the money! I bet they haven't reached out to any of those customers!!! Which is really bad customer service and retention! If you are missing your ID and have gone here. They may have it!!?!? I am not ever going here again!

I had never been to a dispensary quite like this one before. Usually places have things behind…read moreglass or a counter and you have to interact with someone to see an item. Here everything is out for a self serve type of shopping. Being able to look at all the products up close at my own pace is great! I'm Deaf so being able to do this is faster than trying to type out a conversation. One of the tenders here knows some sign! Which is a bonus for me. Great service.

Perfect Union is hands down my favorite dispensary. I had only ever been to the downtown location…read moreand had no idea this bigger one even existed. When I was out with my guy getting ready to head to the usual spot, he stopped me and said no, let me show you the other one. He mentioned it was two or three times bigger, and he was not exaggerating. It is tucked back in an industrial area with a big lot and plenty of parking. The entire exterior is covered in gorgeous "flower" murals, and I was impressed before I even walked inside. At the door, the security guard was checking IDs and he was genuinely friendly. He asked if it was my first time there, and when I told him it was, he told me to make sure I mentioned it at the counter for a little first time treat. That alone set a great tone. They do not allow photos inside, so phone went away. Walking in was almost overwhelming in the best way possible. So many brands, so many options, and a ton of good sales going on. I definitely needed more time to browse than I had, but I was on a bit of a time crunch. I ended up grabbing a couple new bags of gummies and a THC beverage. When I got to the counter, I told them it was my first visit just like the security guard suggested. The person helping me lit up, welcomed me warmly, and offered me several different complimentary options to choose from. I ended up going with gummies. It was such a nice little surprise and made the whole experience feel thoughtful and welcoming. I have since tried the products and everything tasted great and worked exactly how I wanted it to. Both locations have earned my loyalty at this point. Perfect Union is officially my go to spot.

I'm here to give kudos to Reggie. Found me good shite and…read moretailored to my budget and separated my stuff. Hi 5 and fist bump. Yall have a competent and freindly man. Thanx Reggie! PS your entry crew good ppl too. Boomer out.

Coming into the store everyone is always cheerful! They have a lot to choose from and daily deals…read more On top of the deals, they have a reward system and you can collect credit.

For some reason this business doesn't have a very good rating. All I can do is give my perspective…read more This may be the most outstanding business I've ever dealt with. Ordering was easy, online. The product was delivered to my house for free. The pricing was very good. What made this business stellar was their communication. They confirmed the order, said they were getting it ready, told me when it was out for delivery (same day), told me the driver's name and that he would be there in 7 minutes. Then the delivery person texted me and let me know he was at my house before knocking on the door. The guy was super nice, played with my dog. I don't use much, so I don't buy often at all, but when I do, I 100% will be buying from Kolas again!

The nicest people every time I go here! I never have a problem and everyone is so welcoming!read more

On the 30th of last month I gave "delivery" a try. Not usually a fan of the method, but was won…read moreover by Northern Exposure. Timely service willing to meet you as far as 30 miles away with enough "variety" on hand to choose from. All bags are sealed (which I actually preferred) and the bud visible to see. Prices on 1/4's and 1/2 oz's are great as you can mix and match different varieties. They even carry glass just in case (and I needed). First time trying "moon rocks" (a real treat, a little goes a loooooong way) and so far have tried everything from GSC, GDP, Big Daddy Kush, Blueberry Haze and Black Diamond. All have been choice flower. Again, props to these guys for delivering as far away as Placerville and look forward to doing business with them again soon. STAY IRIE......... :) 5 STARS FOR QUALITY, DELIVERY AND THE GOODS.

From the owner: We are a local, family-run cooperative and we have been in business for over five years serving the…read moreGreater Sacramento area. Our delivery drivers are professional, polite and willing to go the extra mile to make your experience an exceptional one. Discretion is of the utmost importance to us and we protect all of your private information. Relief starts here!

On one of the last days of 2017 --- I came here expecting to find a deal…read more Holy cow, they exceeded my expectations! I really love coming here, but once they open for Recreational, it will be a ZOO (and prices will go up dramatically). This is still my favorite medical dispensary --- they're the "Costco of W33D"

Rome was fast polite and gave fantastic customer service and I will definitely recommend othersread more

As far as dispensaries go, this one is top notch! Bud tenders are friendly and extremely…read moreknowledgeable and their product is very high quality. I have gone to multiple dispensaries in Massachusetts, Colorado, Nevada and California, from San Diego up to Humboldt and Dr. Green Thumb is firmly in my top 3 overall. There is no other dispensary in the Sacramento or Bay area (that I've seen) that compares in quality, price, selection and staff.

I love Dr Greenthumbs. Courtney is my favorite bud tender. Provides exceptional customer service!…read moreProduct knowledgeable and overall a people person. Products! I love the variety of concentrates! Overall they have a good variety of products from fire flower to some bomb edibles at reasonable prices. Definitely a loyal customer since I moved out here!

Ordered from Nor Cal tonight and was very happy with the service Mia provided! She went above and…read morebeyond to offer excellent customer service. Hoping that next time I order from there she is our delivery person. Thank you Mia, you are awesome!

So I was in town and tried to get a delivery. I thought something was odd that I could not find a…read morephysical location but I pressed on. I eventually found myself texting with someone that claimed to be the company after I reached out due to difficulties on the site. I proceeded as instructed and was told to submit my payment via chime. I did so and inquired about the delivery time and was told the payment didn't go through and asking that I try again. They went so far as to ask for a partial payment for delivery sent me an official looking email it claims came from Chime. I knew it to be false due to some of the information in it. At the end of the day I'm out almost $100 and I learned a lesson. Also per Chime once the money is sent it can't be returned.

I called multiple times and the phone doesn't ring it hangs up immediately. I wish they would be…read morelegit I'm feeling like this is a business that's closed down and someone is playing games with us. Unprofessional and rude. I really wanted to give an amazing review. Sorry I couldn't

Tried to call them and get more information and confirm that they're still a 24-hour dispensary…read morestorefront. Their phone number is a North Carolina number. I kept calling it and it was a busy signal. And I'm a bit suspicious of any local business which doesn't have a local phone number. And that's my experience so far with this dispensery, and my review is not helping them. Sorry B&B