I'd like to share my recent experience with camper trailer repairs at the Grand Junction location…read moreof Humphrey RV. I chose this business because of strong online reviews. Let me preface by saying that I understand that repair shops face staffing, scheduling, and supply-chain challenges. That said, my experience was poor enough that I do not plan to use this business again. The first issue was timing. It took months to get the camper in for service, which I accepted because they were busy. However, after I dropped it off, it sat for about two more months with very little progress. The work was completed shortly after I asked about its status, which gave the impression that it had been forgotten or pushed to the back burner. I cannot know that for sure, but the service was extremely slow. Second, the shop was ultimately unable to complete repairs they initially said they could handle. After all that time, they decided the repair could not be completed because the problem would likely recur. I was also told they tried to order replacement parts, but that shipping from Australia was more than the estimate "because of tariffs." That struck me as odd because the trailer was built in Texas. In the end, one substantial repair was not completed during the time they had the camper and their explanation for why was lacking. Third, they also attempted to repair or replace the combination air/water heater, which I had been told by the manufacturer that it was under warranty and needed to be handled by an authorized technician. To me, "under warranty" implies there should be no cost to the owner unless additional charges are clearly discussed ahead of time. I was not notified of any additional cost before the work was done, but I was presented with a bill of more than $700. The most concerning issue came during the first trip after the repair. The heater was not performing well, so when I got home I opened the enclosure and found that the unit was not even attached to the camper. Two of the three air ducts were partially disconnected, and the unit was leaking water. I do not understand why the heater would be left unsecured inside the enclosure, especially without any communication to me about it's partially fixed status. The water leak caused additional damage, and I ended up doing follow-up work myself that should have been handled by the shop but my trust in them had been lost. I have been very frustrated by this experience, but I am trying to stick to the facts. Overall, I was surprised and disappointed that this level of work and communication came from a professional shop with such strong reviews. Based on my experience, I would caution others to inspect any completed work very carefully before leaving and to be very clear upfront about warranty charges, timelines, and what work will actually be completed.

I was contacted by The manager (Trent) at Humphrey RV. He has asked for my information and said he…read morewould get back to me. More to come

A very busy place but we dropped off our car to be checked out, they gave us a timely call back…read morewith what they found to be the problem. Because of the age and mileage, we decided to forgo the repair. They were very thorough and it was a fair price of $107. We would definitely recommend them as a good place to get an evaluation and we would get our car repaired there.

The best car replace ever. Knowledgeable. Do quality work. They are well known so you may have to…read morewait a few days to get service but that is one sign of a quality repair shop. Always happy with what they charged me.

Nice to find a good diesel shop in town. Anthony diagnosed and repaired my problem accurately and…read morequickly. Appointment available timely and repair completed on time. Pricey but understandable for a specialty shop. I recommend!

While on vacation in telluride our F350 with our camper on the back started leaking transmission…read morefluid. After calling 10 shops from Telluride to Grand Junction, Anthony was able to help us last minute. We were able to drop off the car within 48 hours and he had it done within half a day. The shops saved us as we were 900 miles away from home. Great communication from beginning to end. Thank you guys again!

In October 2020 they replaced the radiator and water pump at my request. I was having over-heating…read moreproblems. As I was paying for this work a mechanic mentioned that he was surprised I didn't ask to replace the fan clutch. I had never heard of a fan clutch. I tested the work by driving out to the 18 Road trails and sure enough, it was still over-heating. So they replaced the fan clutch. It would have been cheaper of course to do everything at one time. A good shop would have mentioned that issue up front instead of trusting the customer to know the solutions. Soon after this work it snowed and the camper van mostly sat unused from late October 2020 to the end of March 2021. In May and June 2021, just months after this initial work, I had to have the water pump and fan clutch replaced by a shop in Junction. That means I got only 2 - 3 months use out of the parts they installed. They installed either junk or did a poor job of installing them. I won't be back there. The shop I use now is terrific and I'm having my two older vehicles being well maintained there. They include needed future work on the invoice so I can plan my maintenance and pre-empt problems when traveling in remote areas such as south Utah or the Colorado mountains.

I can't say enough about this business. I'll start with: They make service calls! My truck stopped…read morerunning near a busy overpass in town. 15 minutes after I called, the owner drove out, plugged a code reader into my truck and got it running. Awesome! I'll follow up with the fact they are honest. A dealer told me I needed $5,000 worth of parts replaced. Turns out I didn't. They addressed the issue and my truck is running better than ever. These guys can work on almost anything. They are friendly, straightforward and easy to work with. We plan on taking all of our vehicles here for regular maintenance.

My wife and I were on a roadtrip adventure when we hit a rock on hwy 550…read moreMy oil pan was smashed open and I was towed over 80 miles to Zarlingo ... They had my car ready in 4 hrs at a fair price... They were professional and very helpful... Solid mechanic

I don't live in the area. I carefully drove my car across the street with a flat, FLAT tire. I…read morehad a $8 valve stem replaced, and spent LESS than 30 minutes on-site. I was charged $100 for labor?! This kid makes $200 an hour?? IS HE THE CEO?? Capable, fast service....but exploitive prices!!

I had a small repair done here and am very happy with the quality of work, speedy service and…read morefriendly attitude. They even did some internet research for me to help determine why the original material had failed. I'll definitely hit them up for further work.

I called to request a quote to repair my couch. The seat on one side is sagging. They requested…read morethat I flip the couch over and take a picture. I'm 74 and disabled and am physically unable to flip my couch. They then requested a picture of the seat which I sent them. I haven't heard back from them. I called again and still haven't received a phone call. If they don't do that kind of repair, that's fine. But, to completely blow me off is unprofessional, rude and shows a gross lack of class. Do they NOT want my business? How hard is it to spend 30 seconds to make a phone call to say they don't do that type of repair? I don't care if they're the best furniture repair facility in the state, to act like this does not reflect well on them and their business ethics.

Great family owned business! Timely, great price and excellent customer service. Love helping the…read morelittle guy!

We were traveling through the state of Colorado when a huge piece of something off a truck crushed…read morethe front windshield. We called and they had the windshield for our vehicle and set the appointment for later in the day. We were in and out in 30 min. Fabulous service!!

My car started making scary noises signaling maybe the end of its good life. I parked it at a…read morefriend's place close by, and that friend recommended Gentry to me as a fair, trustworth, and experienced mobile mechanic. He coordinated with me and my busy schedule and came out to fully diagnose my vehicle and gave me a quote within 24 hours. With the full diagnosis, he let me me know which fixes should be prioritized, how much the parts and labor would be, and how long it would take to fix it. He also was running a special that month that gave me a small percentage off. I was so grateful! He replaced my timing belt and water pump and let me know how long I had on the next fixes that I would need (my car is old, a 2003 Subaru Legacy L with 200k miles, so understandably it had a lot of things that were needed.) Gentry's communication was so prompt, professional, and transparent. I've recommended him to 3 other friends who have needed their cars serviced. Mechanics like him are few and far between. I HIGHLY recommend. Thanks Gentry! You've got a customer for life - that car I have since retired and will be contacting you to look over my new to me/used vehicle soon.

Mobile auto Doctors responded very quickly for a request for service for a possible failed…read morealternator, came to my stalled vehicle & identified the problem and were able to replace the alternator with a part that they already had on hand, allowing me to get back to life quickly! Very convenient and excellent communication. They are knowledgeable and professional. I would highly recommend. It's great to save money and not have to deal with towing your car!