This rating is based on my first time experience with Heathen Customs. I used Yelp to find an…read moreavailable mechanic to replace a door hinge and Heathen answered via Yelp. They set me up with an appointment after getting info on my truck and what I wanted repaired. I dealt with Hailey and she was great with her promptness of returning texts and providing me with an estimate. I met Logan the day I dropped the truck off and he showed me around the shop and some of his current projects. The work on the truck was completed before the end of the work day and the issue was resolved. I recommend that others give Heathen an try. Thank you Heathen Auto

My transmission ate my druve clutch and although I didn't get it fixed here, they were able to…read morediagnose the issue and helped us figure out it was under warranty! I've received very quick responses and everyone is very friendly and more than happy to help!

They were able to do what I needed done in a very short time, and the final bill came in under the…read moreoriginal estimate. Very through. Professional and kind.

We were traveling to Grand Junction from the Denver area and our vehicle was showing signs that it…read moremight need some brake work. My daughter recommended that I call Simpson Brothers. I did that and they were able to get our vehicle in the next day. I appreciated their friendly staff as well as their knowledge and ability to explain what work needed to be done. The whole experience was positive, professional, and efficient.

Zero Stars! We sat from 130-630pm only to charge us for the "Low Power" code of $438. Jamie the…read moremechanic was lazy and very unreliable. He was suppose to change the fuel pump!!! What happened?! Don't go here! Obviously waste of time. Pissed off customer!

BUYER BEWARE! Bought a used truck from here sight unseen as I thought it was a reputable company. I…read morewas assured the truck was in running condition & ready to work, told it was test driven etc by Steven Schultz. The truck is dropped off from the shipper & driven not 2 miles & can immediately tell something is wrong with it. It is taken to a repair shop & the repairs would be the same price as the truck. The mechanic said the company definitely had to know about these issues & we were lied to. Called Steven to see if there was anything he could do to rectify this & was told that I should of bought a new truck. Update: VP of used trucks reached out. Claims no one knew there were issues with the truck, but even a non-mechanic can tell something is wrong when there are exhaust fumes inside the truck. Not willing to fix the truck, told we should take it to an auction as that is what they do with problem trucks. Only after it was said we wouldn't do that to someone is when he said well we disclose the problems. Only offer was $1,500 to remove my review.

I got an engine issue symbol on my BMW X1 I'd never seen before while driving from Santa Fe to…read moreTelluride. It really freaked me out as it was Friday afternoon of Memorial Weekend. I made it into Telluride to the first auto repair shop I found but they didn't have the right scanning equipment but they told me that my car was in "limp" mode. There are dozens of reasons it could have gone into limp mode. I spent Friday night trying to find a European car specialist. I couldn't initially find anyone so I thought I'd try to find an auto parts store who might be able to run diagnostics. That lead me to the Foreign Car Service in Norwood owned and run by Therin. I got to him Saturday AM. When I saw the Porsche racing car on the lifts my confidence lifted. Therin was able to run diagnostics and get the parts within TWO HOURS. Everything was fixed within another TWO HOURS. And, he taught me a lot about my car while I was there. He offered a loaner car so I could go into town for coffee and is the kindest, most knowledgeable mechanic I have ever encountered. He listened, is super smart, fair and honest. I could have very easily been "taken for a ride" by others as it was a holiday weekend and I was panicked. AAA wanted to charge me $2800. to have my car towed back to Santa Fe and a car transport company quoted me $1K. Everything was stacked against me except I found Therin. My only wish is that he was here in Santa Fe! He saved me $ and my Memorial weekend. Thank you, Therin!!!

The shop owner is a liar at every turn. From simple oil changes to simple repairs, it is not done…read moreright or is not done at all but comes with a charge nonetheless. I would suggest finding another repair shop!