Michael was awesome, and would highly recommend him to anyone that wants a smooth process. I did not know how it worked and he walked me through the steps. Michael communication and service through out his attempts to serve paper was top notch. Keep up the great job serving the community. read more

We needed legal paperwork served the same day and worried about timing and cost. I called a few local options and spoke to Michael from Kool Docs. He was professional, personable, very responsive and willing to go the extra mile to help us, which made him stand out. Kool Docs was reasonably priced and helped us get the stressful situation resolved fast. I highly recommend Kool Docs to anyone needing this service in the Lakewood, Long Beach, Los Angeles, and Orange County areas. read more

Michael was the first to respond to my inquiry through Yelp. He answered all of my questions and got the defendant served within one day. I would use his service again but hopefully I do not have to sue someone again. read more

Michael provides excellent customer service. He got my answer filed to the court and mailed a copy to the plaintiff as soon as possible. He kept my posted where he was with the progress. He is very professional and very responsive. I will refer clients to Michael and for sure I would like to do business with him again in the near future. Sophia Trinh read more

I needed some paperwork served from someone who was dodging me. Mike came through and got it done at the first attempt. I highly recommend Mike and his company. Thank you for getting that done for me. read more

Michael did a wonderful job. He's a mix of both easy going and very professional. He makes things go very smooth and does it in a timely manner. Extremely punctual as well. I was impressed. Highly recommend. read more

Excellent service done by Michael. I can't thank him enough for his exceptional professionalism, reliability and communication. Not to mention, Michael is so friendly and easy to talk to. Definitely my go-to process server in the future. And so affordable for such excellent service. Ask him for help, you won't regret it! read more

I bid 4 service providers for the job and Michael was by far the most professional while being very competitive price wise also. I had a few questions which I had sent by email for the bid. His responses were clear and provided within a couple of hours. The service was done within 2 days, with picture, a well documented court form, and instructions to file. I highly recommend Michael based on my experience, and will contact him again for future services. read more

Kool Docs is a fantastic company. I had to serve papers like real fast. Michael was here within a half hour. Very short notice. Such a kind person and very professional. He will go out of his way to do a great job and make sure everything is completed on time. He really cares about people and makes sure you are happy with his work. The prices are good too and he even goes to the courthouse to turn in the paperwork. This is the company to call for your needs, he will take good care of you. read more

Michael with Kool Docs was efficient, professional and reliable. I reached out to him a week before my documents needed to be serve and he was able to get everything done perfectly. He was extremely fast at responding and very knowledgeable with the serving process. I would definitely recommend his services to anybody in need of a process server. read more

Michael was efficient and served the documents the next day within the standard charge, affordable, so definitely use and recommend the company! read more

Sadly this is my first time ever having to leave a bad review on yelp but in this case I feel it's necessary. Based off the good reviews about Michael, I thought my experience was going to be a breeze but I was wrong, it was actually quite a headache for me and mainly due to the lack of communication on his end. On 2/8/23, I hired and paid Michael UPFRONT to serve restraining order documents and still today 2/27/23, documents have not been served. I have to say the most frustrating thing about this is how bad he was at communicating. He was pretty responsive the first few days but then all of sudden took 4 days to respond to me regardless of the amount of times that I was trying to reach him. When he finally responded, I decided to continue with him for the 2 more attempts that I paid for but now I have not heard from him for 7 days & his phone is OUT OF SERVICE. I have no idea what is going on & can only hope he is okay & well, but as far as business goes, I would definitely go with another processor. read more

Michael A. Watts was very professional and kept open communication. He let me know when he did the first attempted and the status of it 2nd attempted he delivered the documents as needed! I recommend kool Docs to anyone.. I am satisfied with my services! Good communication, excellent service, and he has a good personality! I recommend him 100% ! HE WAS THE BEST PRICE OUT OF ALL 5 I contacted! I am satisfied with his services read more

5 stars!!! Michael was incredible. His prices were great and very affordable. After giving him the information he needed he went out to serve the defendant the next day. He messaged me throughout the day to give me updates on what was going on. I highly recommend him and will use him in the future if I ever need the services again. read more

YOU GUYS! I AM IMPRESSED!!! THERE ARE NO OTHER WORDS. I had a process server out for service on two subpoenas. The guy had them for over a week and could not get them done. I contacted Kool Docs and he had them served the very first day! I had a deadline of Friday and he was done by Thursday. I am so happy I took a chance because this may just be one of the best process servers I've encountered. Highly recommended!!!! read more

I contacted Michael via Yelp for a service I needed. He responded promptly and made me feel welcome to contact him once I had determined my next steps. When I contacted him several days later with my request, he acknowledged my request and spent time with me on the phone explaining the process and what I could expect. I sent him payment (very easy via his link!) and he completed the task the very next day. Two days after I had paid for his service (his fees are very reasonable), the job was done and all the necessary paperwork had been provided to me. Thank you Michael! read more

Michael is great. This was my first time suing someone and you're worried your going to mess something up. Michael lived really close to the person that needed to be served so he was by far the cheapest. Turns out he's also really good at his job. Was super responsive to give an estimate then totally on top of it to serve the summons. He listens to your suggestions on where and when to serve but ultimately he just gets it done. He got it served on the second day and he keeps you in the loop the whole time. He sent pictures off the house when he went to serve so I knew he was trying and also on the day that he actually served the guy so I knew it was done. I've already filed the proof of service papers that he gave me with the court and no problems at all. Go with Kooldocs and you can't go wrong. They're super affordable but you get great service! read more

First of all thank you Michael for you help. Extremely reliable, professional, and fast. He keeps you updated during the process and was able to serve my paperwork without a problem. Highly recommend read more

Awesome service and really great to work with! Highly recommend going with Michael for both price and quality of service!!

Honestly flabbergasted at how quickly and professionally Michael worked for a small claims process serve. I hired him in the morning, got the invoice within an hour, and had my defendant's papers served by evening. All for a reasonable price too! Wish I could give him more than 5 stars. read more

Incredible outstanding service Kool Docs!!! I was calling around looking for a processing server bc YES LB DEPUTY at LB court was NOT able to deliver DV restraining order meaning (domestic violence restraining order) bc deputy said he was unable to enter, gate locked, intercom broken, and said that he called me the plaintiff and left a message but no call back..When I specifically called him back and left a message and spoke to him and have proof of it very unprofessional deputy, that do not go the extra mile to even do there job correctly...I see were My tax money goes!!! ..So nevertheless I have five days to serve defendant I just found out on March, 4 th 2020 and have until March, 6th 2020 to serve defendant... I was really disappointed at LB police court department keep in mind this is a DV restraining order anything can happen !!!!So I call Kool Docs and and no one answered but I left a message and Mr. Michael called me right away!! I then told him my situation and he said I can drop off documents at his place of living..So I text Mr. Michael when I got off work and told him I don't feel safe dropping off my documents in his home, so he meet me at the corner of the new condos by his home. he said do I feel safer talking in his vehicle or in my vehicle..I went to his car.. When I seen him he is African American with glasses, very slim with no muscles I was very Leary thinking how can this nerd deliver my DV restraining order! Well he totally proved me wrong and please forgive me, Mr. Michael...Mr. Michael is on his JOB he is so professional, does not play games, he showed me his Alabama Identification, he is very text savvy, response to your text really fast , smart in computer's, he studies hard, he showed me all his work that he was delivering, he told me who he worked for and still does jobs for them.. he goes the extra mile to help you and make you feel at ease!!!! Nevertheless I gave him my restraining order @ 6:24pm on March, 4th 2020. I literally had until March, 6th to deliver restraining order bc you only have five days to deliver before trial..I'm telling you at March, 4th 2020 @ 7:52pm Mr. Michael delivered restraining order upon arrival!!! The rest I can not share with you bc he uses plenty of techniques to allure defendants... I received a text receipt indicating time and location. Mr. Michael also went to LB court to summit proof of serving restraining order. He also mailed proof to defendant, and you pay him on line.. you send him your email address along with defendant name, along with address and if possible scan your restraining order and send it to Mr. Michael, even if it's a lot of pages you can go to kinkos or staples and send it to Mr. Michael...I told Mr. Michael he needs to go into law school bc he is very informative or go into working for the CIA bc extremely intelligent .Mr. Michael you are gifted in this field don't let his appearance fool you,,, he did more in 88 minutes then what LB Deputies could not accomplish, That is so sad he brings shame to Deputies at Long Beach, Ca. court house,,,keep in mind I submitted paperwork to the LB deputy 3 weeks in advance and they were not able to do there job at all correctly!!!!!You will not be disappointed with Mr. Michael Well done May God continue to bless you, your family and your company !!!!! ‍ read more

I had a Notice to Appear that needed to be served right away due to a filing issue. I contacted four companies. Michael from Kool Docs responded within 10 mInutes. The 2nd company about 20 minutes the 3rd responded 2 days later the 4th never responded. I called Michael to discuss the timing issue and the price. The person had a Notice to Appear that needed to be served right away due to a filing issue. I contacted four companies Michael from Kool Docs responded within 10 mInutes. The 2nd company about 20 minutes the 3rd responded 2 days later the 4th never responded. Michael cto discuss the timing issue and the price. The person being served was out of the area and he explained the additional fee to cover the milage. Even with the additional fee Michaels quote was very reasonable almost to good to be true. I submitted the final documents online Monday night around 10:30pm. The documents were served by 10:00am Tuesday. Every step of the process was explained. Michael is very polite and extremely professional. I would recommend his company without hesitation. served was out of the area and he explained the additional fee to cover the milage. Even with the additional fee Michaels had a Notice to Appear that needed to be served right away due to a filing issue. I contacted four companies Michael from Kool Docs responded within 10 mInutes. The 2nd company about 20 minutes the 3rd responded 2 days later the 4th never responded. I called Michael to discuss the timing issue and the price. The person being served was out of the area and he explained the additional fee to cover the milage. Even with the additional fee Michaels quote was very reasonable almost to good to be true. I submitted the final documents online Monday night around 10:30pm. The documents were served by 10:00am Tuesday. Every step of the process was explained. Michael is very polite and extremely professional. I would recommend his company without hesitation. quote was very reasonable almost to good to be true. I submitted the final documents online Monday night around 10:30pm. The documents were served by 10:00am Tuesday. Every step of the process was explained. Michael is very polite and extremely professional. I would recommend his company without hesitation.. C. Chandler read more

Excellent service at a great price... Michael is very professional and served the defendants promptly. I highly recommend him!

Great customer service. Quick responses. Adaptable in unexpected situations. Professional communication. I can't say enough good things. Hopefully I never need your services again but highly recommend. read more

Kool Docs is amazing. I had to serve a neighbor with a RO. Sheriff made 4 attempts and person was evading. Michael got it done on 2nd attempt. He filed my paperwork with the court as well. Took so much stress off of me after dealing with this situation for months now. Thank you again Michael! read more

The vast array of services required for either a plaintiff or defendant are many so, the services provided supported all the needs required. The process for services that was used ranged from filling out legal forms, filing at courthouses. The service was prompt, personal and professional. Michael is the best!! The services were utilized in December 2020. read more

I have engaged the company Kool Docs to serve a document to a respondent resides Long beach area May 2021,First court date was due in Mid May 2021and ended up un-served to the respondent. failed to deliver it on time and failed to communicate .various phone calls, email exchange were sent to check status not one tome did company reach out to advise status yet to receive any Affidavit to be completed Kool Docs Adding to that, he offered to serve someone else when i repeatedly declined for that person that's not on the case to be served poor service and absolute lack of professionalism from the company paid originally at the start of engaging the company. I ended long, time consuming, stressful and tiring process with having accomplished anything I trust this is not the way Kool docs conduct business with customers . i didn't expected this to be a difficult service. Contrary to other reviews here, so i just paid for nothing . read more

Michael is great ! He respond to my email super fast. Served my defendant in just two days. provided picture as proof and kept me update throughout the entire service. the service fees are great as well. definitely recommended read more

Kool Docs was awesome!! They were able to Process serve one day after getting request, the Sheriff were unable to do so due to evasion. Michael was extremely professional! He kept me up to date on each process in a timely manner with date/time stamps and pictures! I would highly recommend him for any of your processing needs!! Thank you so much!! read more

Michael was extremely helpful in serving a restraining order to an ex boyfriend for me. This was my first time dealing with anything like this and he was able to get the job done and fast! He also communicated with me frequently and kept me up to date with everything that was going on. He definitely knows what he is doing and is thorough. It you find yourself needed a process server, I recommend Kool Docs. Thank you again! read more

Michael was very responsive and was able to serve our paperwork within 24 hours. We were very pleased with his professionalism and dedication. read more

Amazing - super communicative, efficient and diligent. I work with a lot of process servers in Chicago and I had to serve a business in California and I reached out to a few different process servers who had good reviews in the LA area and Michael got back to me right away, so I went with him and am so glad I did. I only wish the process servers where I practice law were as good as him. I highly recommend. Professional A+ service and that is hard to come by! read more

I needed to have someone served within a short amount of time and was worried that the person would be unreachable but Michael got the job done with flying colors. Will definitely recommend him to anyone, very professional and communicates often. read more

Amazing job ! fast, knowledgeable and reliable. I didn't have to worry about a thing :) great business 100%