Everyone has their own expectations, but I have to give Tiger 5 stars. They continue to help my mom…read morewhile I live in another state and they have been fantastic. Fixed all issues and pricing is competitive to others. They also come out and periodically check the furnace and AC and Kelvin is absolutely amazing. Personally I recommend them!

We needed help installing a ceiling fan/light. Turns out when we tried a wire had come loose. Tiger…read moresent someone the next day. He found the problem - fixed it and was gone. We are Tiger Club members. For a small monthly fee,I know I can count on them to fix my problems.

Archway Heating and Cooling is awesome!!! (Jun 2024)…read more It's funny how we freak out when we lose precious comforts that we sometimes or usually take for granted, i.e. electric, gas, heat, water, internet, or our air conditioners, etc. Sigh. I called Archway for an annual service check June 13th. After adding some R22, Brandon mentioned that my Trane A/C unit is 16 years old and since it wasn't operating at its peak and needs a part, that it may be time to replace said A/C. (By the way, I hired Archway 16 years ago to install my awesome Trane unit.) Unfortunately it was a 95 degree day (with seven more 90 degree days to follow.) Guess what, I foolishly ignored Brandon's advice and the A/C coils froze that night and the inside house temp rose to almost 80 degrees. Karen came out that same afternoon to evaluate the existing equipment, offered a few options (within my budget), explained in detail each option feature, how Archway's replacement process will be done and worked up the paperwork, all in less than an hour. I was so relieved that the new A/C contract was priced within my budget. She never used high-pressure tactics, which is refreshing in today's competitive market. I really appreciate the way Archway treats its customers with respect and the utmost understanding with the loss of cooling in the hottest days. It's apparent that they have high standards of outstanding customer service for their family owned company. Rick and Tom removed, replaced and tested the new units swiftly. They cleaned up their work areas and left at about the three hour mark. The house is cooling down and I'm very happy. Archway is a company that takes pride in the products they sell and their installation and maintenance teams. I will continue to recommend and rely on Archway for my heating and cooling needs, always. Don't hesitate to use their services. They are a great, professional business.

They installed a new home air conditioning unit while providing excellent service at a good price.read more

Last year we were stood up after waiting all afternoon. Service person ran late. Ok, but how…read moreabout a call. Thought we would give them another try this year. SAME PROBLEM. No phone call, waited all afternoon. He was tied up on another call. I was very frustrated and disappointed. Hate hearing their commercials. Just wanted our AC checked.

We woke up to only cold air blowing from our furnace this morning. The gentleman from Inman in…read moreIllinois came to my house within 1 hour, and because he only had to reattach a loose wire, he did not charge me at all! I was very impressed and would recommend this company to anyone. They are honest and professional. He serviced our furnace at our previous house also and we were very pleased.

They are very reliable and you can completely trust them. I'll only go to Viviano from now on.read more

Great experience with Viviano! I had several bad experiences with the company who originally…read moreinstalled my HVAC so decided to give Viviano a try when my Trane heatpump stopped working. I'm so glad I did. The owner himself, Don Viviano, dropped by to take a look. He thoroughly checked the system, patiently explaining everything along the way while answering all of my questions. He got my system up and running at a reasonable cost. Viviano will be taking care of my system from now on.

4 Stars**** Heritage Heating and Cooling came out to check a…read moreproblem, but my service slipped through the cracks. Once the owner realized what happened, he immediately stepped in, got it resolved, and made things right. Mistakes happen, but they handled it well -- I'd use them again.

We love Heritage Heating and Cooling and have been their loyal customer for over 5 years. They…read moreprovide quality services to keep our heating and cooling systems in good repair and functioning properly. Their service technicians are well trained and professional in their service delivery. Last night our air conditioner stopped working, I called and left a message requesting assistance and the very next morning (a Saturday) they returned our call and scheduled Tyler H. To come to fix our air conditioner the very same day. Tyler H. Arrived early and quickly repaired the issue. He was so knowledgeable, kind and professional and answered all our questions. So fortunate to have Heritage Heating and Cooling and their quick response to help us in this scorching heat, and on a weekend!! Thank you so much for always being there for us!!

We had water leaking from our tankless water heater. The technician that came was professional and…read morecourteous and figured out the problem immediately and fixed it in less than 30 minutes with a short piece of PVC costing approximately $12. We were charged over $600 for less than 30 minutes of labor. We repeatedly asked for an itemized bill but were refused. After several requests for itemizations that were ignored, we were threatened with lawyer's fees and a lien on our house if we did not pay.

Our washing machine began flooding while draining. Nick, the plumber, came out and fixed it right…read moreup. Apparently, some of the pipes were run wrong under the house, causing them to back up. He was fast and polite. The staff on the phones were friendly and helpful. The cost was as expected for the work they needed to do.

Wish I could give higher than a five-star review! This is our 2nd time using Peterson HVAC. Their…read morecustomer service, quality of service, and value is second to none. If you're looking for a first rate, and trustworthy business to call for your HVAC needs, call Peterson HVAC!

I had a visit last Week, (a last minute service visit during Christmas week!) and the technician…read morewas a true professional! Answered every question I had and even gave me a few tips on general heating maintenance. As a first time home owner with a furnace, I'm from Florida lol, I cannot state how much I appreciate the time and quality of expertise you guys showed me from scheduling a last minute service before Christmas and arriving right I time as advertised. You have earned my business as a loyal customer! Thank you.

If you live in Illinois, you need to call Morrison for your plumbing and HVAC needs. They offer…read morefriendly and professional service. Morrison is also affordable! That was a big selling point for me. I had a clogged kitchen sink and had tried to fix it myself. Well, that did not work out so I called Morrison. I am so glad that I did. They were prompt and efficient! The technician did a great job and fixed my problem. He also gave me sound advice to prevent the issue from happening again. I will always call Morrison Plumbing from now on when I have plumbing and HVAC issues.

Wish I knew then what I know now!…read more Water heater went out, 80-gallon. Tech arrived unprepared to replace because apparently I am unable to figure out that not having hot water come out of the faucet, and water leaking out from under the water heater, is because the water heater died. So, the tech verified that the wet stuff around the base was actually water, asked if I had any hot water coming out, took a picture, stated it was no longer under warranty, wrote up a replacement order which, my bad here, I didn't review but I did approve. Well, it was for a 50-gallon water heater, not an 80-gallon water heater. HMMMM...my word against his as to what we asked for. Two techs came out the next day, told my wife she did not need to come down to the basement area, went downstairs for a couple of hours using the back stairway up into the garage to come and go. Came to her at the the end, said they were done, tested it, and had her sign the papers. No, she didn't check the work so was unable to ask why the smaller water heater. I come home from work and go down to check things out and to my surprise I see the smaller water heater. They say, call us if you are not satisfied and we will make it right. Well, their idea of making it right was to charge us another nearly $2,000 to put in the larger water heater. Simply said, well, you signed for it and your wife signed for the actual work. Talked to Jaime, service manager, who offered up that they are definitely more expensive than others and is she right or what? Over $3,000 for a 50-gallon, with my service plan discount and a military discount, and well over $5,000 for an 80-gallon. Called around and was quoted just over $3,000 for an 80-gallon, and that is what I wish I knew then that I know now. Service was not better than anyone else but their cost is ridiculous! Highly recommend going with anyone else other than Morrison!

Brian was at my house within 2 hours of me calling him, he knew that a cold house in this cool…read morefront was a priority. He not only answered our questions but made helpful suggestions. He valued our position as military homeowners and where we stood with the equipment we had and the timeline of us in this house. The fee was very reasonable. Finding responsive, reliable professionals has proven difficult since moving here and I am happy to have Brian in my back pocket moving forward.

Since one star is the lowest ‍This business is is HORRIBLE. Too bad it cost me $1600 later. Long…read morestory short, he installed what appears to be a mobile home coil unit in our 2800 sq. ft. home AC unit. Now, less than a year later, needing a brand new Coil unit. I have a made several attempts to have him Right this Wrong, but honestly I do not trust him to lay another finger on my home. Our new HVAC consultants C and K Heating & Cooling for the detailed inspection.