My rating is completely based on the behavior of the service manager. He is completely rude and…read morebased on his interaction has no business being in that position. He also cost his company money by his "dealing with customers" attitude. Doesn't matter if the customer is female or male, you don't treat them as if they are ignorant and pull a Macho Man Neanderthal bit on them. If I am ever in a position that I would have to go to Kia again, if will NOT be Auffenberg Kia.I will, however, highly compliment Christina, (I believe is her name) in the front office, for her professionalism and trying to help diffuse the awkward situation. Especially after a cellphone was thrown against the wall.

I live far from any dealership, so started calling around, hoping to find the right minivan at the…read moreright price before driving 3ish hours round trip. Everyone pressured me to come in, apparently not caring about the distance I'd have to travel. Dealerships were very reluctant to give me pricing info, too, assuming I just wanted to play one dealership off the others. All I wanted was the right number on the right car, then I'd be there. Coye called me Friday night and listened to what I was looking for -- a Sedona with leather interior, which is standard on the EX. But I was also price sensitive. So she proposed an excellent price on a Sedona LX that happened to have the leather interior upgrade, finding a way to get me to the magic number. Coye's communication was prompt, and she delivered on the pricing once I arrived the next day. Her estimate on the trade in value of my old car was accurate too. No tricks! Very much appreciated. Plus, the financing wasn't a long, drawn out, high pressure process. I said "no thanks" once, and it was done!

Have never had a problem here. Advice is free. Great people, Great service, Great shop…read more Love visiting "FORDS".

We had nothing but a bad experience at this location. The vehicle we purchased was a 2015 Ford…read moreExplorer. This vehicle was nothing short of a lemon. The dealership had my vehicle a total of 6 months within the first year of purchasing it. This last time we picked it up and headed to Nashville the very next day. On our way to Nashville, my car turned off in the middle of rush hour traffic on I-24. It completely lost all power and everything powered off. We got the Managers involved and still they found nothing wrong with it. The managers that we dealt with were very rude, one even proceeded to get in my husbands face and tell him that this was the first time he was hearing about any issues that we were having....my goodness it was a crazy experience. We finally traded the vehicle in this last week and I could not be more happy about it. We definitely did not go back to John Sinclair and never will. I sincerely hope if you are in the market for a New or Used vehicle, that you will go somewhere else. Go somewhere where they actually value your business and genuinely want to take care of you.

I had a great experience with Ms. Ashley Griggs. She went above and beyond helping me get into my…read morevehicle. I had a noise complaint which they fixed, Ashley called me to make sure It was taking care of, which was awesome. I would highly recommend asking for Ashley for your next vehicle purchase. There were two guys who were awesome with the sale as well. (don't know the names).

Oh where to begin... I have not purchased a vehicle from BIC yet, but I do their detailing and…read moreoverall cleaning of their vehicles. I have had several car rides with Elijah and other members of BIC driving to pickup vehicles which has led to some great conversations. I want to start by saying BIC Motors pays the price for a high quality detail to ensure that all their new and recurring BIC family members know they are getting in a genuinely clean car. In addition BIC is so focused on you and tailoring everything that they can to make it as easy as possible for you to get a car. I have never seen a car dealership that treats their customers as nice as they do. To BIC you really are more than just another person buying a car you are a family member. It's hard to explain the world class treatment you receive, you really just have to go down and check them out to experience it. Another thing is when you purchase a vehicle from them you can know that you are absolutely walking away with the best price in the area. I was able to hear Elijah's philosophy on this and it is truly incredible how much they care about you. Last point here, they always have an amazing selection to fit everyone's budget, needs, and wants. Even there cheaper cars have a level of class that is just unreal. (I totally recommend test driving one of their Audi's... WARNING you will probably end up leaving with it lol.) BIC Motors is just the absolute best dealership in the area and I 100% stand by that. I am glad that I am able to work alongside such an amazing dealership. Trust me, go down to BIC and get the Best In Class experience, you wont regret it.

Bic Motors K Miller…read more3 reviews 29 minutes ago NEW I purchased a car from Elijah at BIC motors in Oct '22. I had previously purchased a truck from them a few years ago & Mitch was a pleasure to deal with. This time around i knew the car I purchased may have a couple issues crop up that led me to purchase an extended service contract. Upon researching the warranty company I found that they were absolutely horrible at honoring their service contracts and promptly returned to BIC motors well within the state of missouri mandated preview period to cancel. It's now almost Feb '23 , and I have contacted Elijah weekly to inquire about my refund. He has never once called me back. I did file a complaint with the state of Missouri dept of insurance that regulates service contract companies. I intend to pursue this until I get my refund back.

Harris Auto & Frame did amazing work on my car! Great service, friendly people, and fast…read moreturnaround. They made it super easy to work with my insurance, and the paint matching was perfect -- I honestly thought I had brand new parts! Highly recommend.

worst "body shop" you could possibly take a vehicle to over…read morecharged and performed the most sub par work imaginable Wouldnt trust them with a Walmart bicycle

I experienced car trouble while running errands in Cape, due to careless repairs completed by a…read moremechanic in my home town. While waiting for Sperling's to arrive, I discovered the problem with my vehicle could be quickly corrected. The truck driver was courteous and quite sympathetic to my situation. I was not charged for their service call. I highly recommend Sperling's.

Tom was the best tow truck driver I've ever encountered! Thank you so much for doing your best to…read morebrighten my poopy day!!

Timely service and the best price I could find in Cape Girardeau or Jackson! He has always been…read moreable to get me in quickly, and his rates are more than reasonable.

I bought a used 2015 Tahoe and they were easy to work with, fast and professional…read more I would buy again from Lutesville Motor.

I bought my first car at Lutesville Motor & have dealt with them a lot over the years. Great sales…read moreteam & wonderful service department with incredible customer service.