Kept my vehicle way too long, and was not in a hurry to finish. Stopped by twice, and owner wasn't…read morethere and employees knew NOTHING about what was to be done. The part that I had freshly painted had a nasty scratch with a lousy touch-up job (on a NEW Paint Job). I hate giving a bad review, but I will use the business that I typically use in Cape Girardeau next time.

I brought my 2016 Lexus 460 to the because it was T-bone really really hard. They did excellent…read morework. And took care of everything from contacting the insurance company to getting me a rental car. They made an absolutely seamless. I recommend them very highly.

This business did fabulous work at a good price in a timely manner. Fixed our 2020 Outback so well…read moreyou couldn't tell anything had happened. They are wonderful people who really care & total professionals. Difficult to exaggerate my satisfaction.

Every dealing with James Auto Body has been effortless. The staff is accommodating. Nolan gave me a…read moreride after I dropped off my car. He was friendly and safe. Thanks for making it easy to get repairs done and insurance claims completed.

In business for quite a long time (decades). I've always had good experiences when dealing with…read morethese folks, whether it is getting a chip fixed in a windshield, getting it replaced, or significant body work done. These folks are first-rate in customer satisfaction and service. Very polite, professional, with exceptional communications. I HIGHLY recommend this business when needing body or glass work done!

Great job! Vehicle repaired expeditiously and done well. Recommend checking out their service if…read moreyour car has damage. Will use again.

From the owner: CARSTAR is North America's largest franchise network of independently owned and operated collision…read morerepair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs. CARSTAR Russom's Cape Girardeau is a member of the Tesla Approved Body Shop Network. Our repair facility has been factory trained and equipped to rebuild Tesla vehicles to the original vehicle specifications for structural integrity and quality of finish.

I asked Nancy to letter the side of our Jeep. Even going through a huge health challenge, she did…read morea wonderful job! Thank you Nancy and may the healing hand of God touch you! Tim and Linda Adkisson

WOW! You made my classic classy without adding a bunch of bells and whistles ... and money! Awesome!read more

From the owner: Family owned auto body collision repair and classic restorations. Customer Service is #1. Over 90%…read moreof our new business comes from referrals! We treat our customers like family.

WI want all GM parts put on my truck I don't want second hand and I don't want aftermarket and I…read morewant somebody that will check out my truck not go out there with a damn camera and take pictures I want somebody to physically look at it raise Hood look at the frame all that look underneath it the left side has got to pop it in it it didn't happen till after I hit the deer the dashboard is flickering it didn't happen it went out but after I hit the deer I wanted to be physically looked at not just go out there and take pictures of it No I am done

I had the unfortunate experience of having a tree fall and smash my truck - I worked with Jill who…read moreis one of the owners. She help work in tandem with my insurance representative Doug Spooler with Farmers insurance. The two of them did all my paperwork and the work was flawless. Then a few weeks later I was hit by an uninsured motorist who took out the side of my Jeep again her and my insurance company make it the most easy and incredible experience. The work was flawless - you can not even tell it was ever in an accident. I also know of another person who only had liability and she saved them over 1000.00 by getting recycled parts which were in perfect working order. She will help you save money if you only have liability insurance. I would never go anyplace else.

Excellent job in repairing our back bumper. Estimate was less than half the cost we had received…read morefrom a different repair shop. Took extra care to buff out other minor scratches not included in estimate. Also took time to clean our car interior. Very pleased with the service and attention to detail.

Totally fixed our Tahoe and kept us informed step by step. Had a fluid leak after the vehicle was…read morefixed and insurance had already paid and Marvin made sure the truck was taken care of. Even went to the local dealership (Chevy) and made sure they fixed it under warranty. Great guy. Can not say enough how awesome Marvin was. Would recommend them to anyone.