1. Koster Irrigation

    1. Koster Irrigation

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    Wilson, NC

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    Koster Irrigation

    5.0 (1 review)
    Open 7:00 am - 4:30 pm

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    6 years ago

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    Doctor Sprinkler

    Doctor Sprinkler

    2.2
    (9 reviews)

    Something has changed with this company recently. I've used Dr. Sprinkler in the past for a lot of…read morework and had a great experience over the years. They had previously repaired leaks, rebuilt my valve manifold, rebuilt my backflow, replaced valves, replaced broken heads, backflow testing, etc. Those previous experiences were quick, done well, and competitively priced. For my latest work request, I was looking to add two sprinkler heads to an existing zone (2x Hunter I-20 rotors) about 20 feet from the nearest respective heads. Dr. Sprinkler was my first call, and my experience was nothing like previous ones. The tech showed up, met with me briefly, sketched the location of the new heads and left. I received an invoice for $212 that only covered generating the estimate. I was aware that a service charge would be included in the initial visit, but expected the included initial labor fee to include more than just generating an estimate. Three business days passed and I had to ask for the actual estimate to be provided. They sent it over promptly after I asked, but the 'parts' cost for the two heads and pvc materials was listed at $738. The labor was a separate line item for 3 man hours, and was priced reasonably. I'm no irrigation expert, but I know these heads retail at about $25 each and PVC material is a couple of bucks per foot. Fittings are less than a dollar. Previous work done by the same company had charged $38 per rotor for the same I-20 head. I fail to see where the other $650 is going as it relates to parts. If you choose to go with this company for irrigation work, I can say that they do good work, but beware that you will be charged over $200 for an estimate and the estimate they give you could have extreme price gouging on parts.

    This company is a sham. I had a couple of heads replaced but that was done the previous year. I do…read morenot see how so many heads needed replacement so I got nervous and decided to check you out. Lousy ratings and found one person on here that got scammed also the same way. Amazing, how you stay in business but that will change. You also charged me with a backflow system I never needed as I just had one installed last year. I directly instructed your worker to leave me behind all the parts which was 7 heads and a back flow system. The worker did not leave the old backflow system as instructed. I doubt a new system was put it. The brand new backflow was working just fine. Your ridiculous mockery of an invoice will not be paid, certainly not $1,672.78 What you did was a crime. I will notify authorities. I have 15 heads and half of them you took out out of the ground

    Koster Irrigation - irrigation - Updated July 2026

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