Spring has sprung and our yard absolutely exploded with weeds seemingly overnight. Desperate to get…read moreit ship-shape before my father visits this weekend, I reached out to a bunch of different lawn maintenance companies earlier this week to request a service. I got response after response of "We're booked, sorry" and was losing hope - until The Grounds Guys of Garner replied. Although they said they were also booked up, they referred me to a different company that DID have availability. My lawn is now beautiful, thanks to both GGG and the company they recommended. :) THIS IS WHAT GREAT CUSTOMER SERVICE LOOKS LIKE! Three cheers (and 5 stars) for Grounds Guys of Garner!

They did a decent job with my patio. It looks great overall, but ran into a couple of issues along…read morethe way. They eventually took care of those issues without additional cost, but only after attempting to charge me extra which I declined. (Materials didn't work for the wall and they had to dig more than expected due to grade). That's not the customers fault! They finished around the patio with soil beds per my request, but did not dig the grass out before hand. I assume a professional landscaper would know better, so they either aren't very knowledgeable or they did it intentionally. Months later I am battling Bermuda grass daily, and I am going to have to dig it all out myself and redo the topsoil and mulch beds. I tried reaching out because it wasn't done correctly, but I was given a bs excuse and they would not admit their fault. *Edit to the owners reply* - There is not 6 inches of screens below the dirt, only the areas closest to the patio. You can come look for yourself if you don't believe me. While you are here, look at my other beds that I've had for two years and tell me how much Bermuda grass is growing in there. If you are correct I will delete my review and move on. Also, I have been maintaining it more than weekly to try to stay on top of it. I know how to maintain a yard. I left for vacation for two weeks and this is what I returned to, which is why the review was left just now. You are correct that I should have contacted you sooner, but I also expected with the shoddy work, and the 1 year warranty, Grounds Guys would uphold their end.