I would give location a zero if possible!…read more I came into this location excited to purchase a new set of clubs for my birthday. I'm an avid golfer and was ready to make a significant purchase. Unfortunately, my experience was extremely disappointing. On my first visit, I felt dismissed and disrespected by an associate. I tried to give the benefit of the doubt and assumed it may have simply been an off interaction. However, when I returned two days later with my sister and brother-in-law, the difference in how we were treated was obvious. The associate assisted them with ordering their new clubs, but when it was finally my turn, I was told that they were closing in five minutes and I would need to return another day--despite the fact that I had been waiting and was clearly prepared to buy. After experiencing this twice, I no longer feel comfortable giving this location--or any Golf Galaxy store--my business. I hope management takes steps to address how customers are treated, because no one should feel dismissed or disrespected when they are simply trying to shop.

I have been stumped on what to get my 19 year old nephew for his birthday! I went into Golf Galaxy…read moreand the nicest young man named Thatcher ( who is my nephews age) helped me pick out the perfect gift for him!!! I really appreciated it as I am totally clueless to what 19 year olds want!! Thanks again Thatcher!!!

I went in there today around 1 PM, I picked out my new putter grip. I stood in front of the only…read moretwo people working behind the counter for two solid minutes before they even acknowledged that I was there. Keep in mind I'm 6'5 330, no Chance they didn't see me. One of them was looking up something on the computer. The other one was helping him so I waited patiently for two solid minutes.. I was ready to check out and get my putter regripped. When finally acknowledged he says oh you need to regret your putter. Oh, give me two minutes. I'll get it done. Is it to say go look around come right back I'll have your putter done. I come back my putter sitting on the counter with the grip. Nothing has been done and the same individual is re-gripping other drivers for customers that came up there after me. Keep in mind there were no customers there when I came up the first time. Then I come up there there's 10 customers there. So now I'm behind all of those customers because because the individual didn't acknowledge me told me he was gonna regrip it needs two minutes. And the crazy thing is it was a younger lady and he's obviously an older man who's I would think want to set an example for the younger employee. The example is don't acknowledge customers. Tell him you're gonna do something and don't do it. I mean, I'm sure they were what they were solving world hunger at that computer screen. This world is going to shit. I guess I know why they have two stars. Unbelievable something could've taken four minutes. Five minutes hell 10 minutes. Instead, I had to leave because I did not want to cause a scene. Total bullshit. I don't know who's running this joint, but they're not good at it.

Rude staff No visible management.present. I went to buy my 11 year old grandson a new set of clubs…read more No help wanted to serve me.

Love the customer service. These guys know golf and I never feel pressured to purchase a thing!…read more They suggest and back off - now how often do you see that. They may not be the cheapest on all items, but they are the cheapest more than half the time. Give them a try if you are in the market for quality golf merchandise.

I went in to get my irons and a driver regripped. The gentleman was very helpful even though he was…read morebusy and looked shorthanded. I am a member which really comes in handy, free install for grips. Anyway, the point of the review was one of my clubs had paint on the shaft and clubhead. I joked with the guy about it and dropped them off and left. Came back the next day to get the clubs and the same guy was there, he ended up cleaning the paint off the shaft and even some of the clubhead. He said he just couldn't take it while he was regripping and had to clean it up, no charge of course. Great service as always. If you get a chance, meet some of the people who work there, they are very helpful and will answer any questions you have.

Terrible Customer Service. I would go to 2nd swing before I gave this location any business. The…read moremanager doesn't care about service.

What a great group of guys Everytime I go in there the customer service is great they don't breathe…read moredown your neck they let you take as much time as you want in the store and when you need them they're on top of it. Got a putter for a damn good deal today and on top of that threw in the matching head cover which would've been another 50$ easily. If you still shop at golf galaxy you are missing out unless you have golf galaxy money. Great store, Great people.

Unlike a certain superstore where I walked in and browsed for 30 minutes without a single person…read moreacknowledging my presence or willingness to buy, this place was great. Small enough to get attention, smart people, decent selection, and good value. Definitely stop by while doing due diligence for your golf needs.

Bob Lee is all you need to remember. Bob is the manager. He is customer service focused and…read moreexemplary in this role. I hope he is there if you ever need special assistance. Thank you Bob Lee.

Sadly they said they were going to upgrade the three hitting bays 12-18 months ago. Apparently they…read morehave the equipment in the back since July, 2024 but still have not done anything. Hence I buy clubs, apparel (over $3K over the past 15 months) at the other PGA or Dicks in Houston, Austin, or Columbus. Apparently they are "asleep at the switch" here.

Excellent fitting and recommended clubs! While a little pricey, I believe PXG is worth the money…read more The service includes checking after delivery. PXG are excellent at customer service!

I got my golf clubs stolen a couple weeks ago and I needed new ones. One of my friends suggested…read morePXG and he wasn't lying. I ended up going to get for a new set of irons, it was a surreal and unique experience. My Fitter Christian was a very knowledgeable and well spoken Individual that helped me pick the perfect irons that suited my game. I swear I've never felt a club sound or feel that good. Everything about my visit was immaculate and I definitely suggest it to anyone debating. Also got a free box of balls.

I stopped in today and to my Surprise I found they do not have a Fishing Section anywhere in the…read morestore. Store was clean and Quiet, plenty of parking, restrooms available. A bit high dollar. I was not approached by any employees while wondering through the store.

Specifically came here to purchase DSG brand leggings, good selection…read more Feedback : associate who checked me into fitting room did not even greet me just opened the fitting room door and stared at me. 0 interaction, 0 acknowledgment as a customer. I walked around looking for headbands for a while, multiple associates on the floor but no real presence or assistance offered.