Shelby was INCREDIBLE! I am beyond pleased and the results look better than I could have ever…read moreimagined. I never in my life thought I would have nice lips and now she made that dream come true. She is so calm and professional, knowledgable, and made the whole experience amazing. I also got Botox and am so very pleased. Catherine at the front desk also demonstrated excellent customer service throughout the entire process. Thank you so much!! Highly highly recommend!

Top photo: 4/11/2025 Bottom: 6/1/2025…read more Loving the results of my first masseter Botox! Skin Spirit fit me in for a last-minute appt before my CA trip. It was quick and painless. Thank you! My new go to place for my beauty needs! Plus I love the aesthetic of the clinic!

Avery deserves a medal, a crown, and maybe even hazard pay for the heroic work she did on my…read moreBrazilian wax. Let's just say my "privates" were not a tropical getaway. It was more like a national forest park! She tackled it with the skill of a seasoned ranger armed with nothing, but wax and courage. She somehow made the whole process feel less like torture and more like comedy hour with bonus landscaping. Thank you! Her technique? Impeccable!! Her bedside manner? 10/10. Honestly, It was amazing! The vibe is amazing! The results? Smooth, sleek, and fabulous. Worth every pluck and pull. I left her table ready for swimsuit season, date night, or an unexpected wind tunnel test. Bottom line: if you want someone who's equal parts professional, hilarious, and a straight-up wax wizard, book with Avery. She doesn't just do Brazilians--she performs miracles. September 2025

I have been to this location quite a few times in the past year. This time I signed up with Brooke…read moreGolden and im definitely glad I did. She did an amazing job. I couldn't belive all the extra detail that she put into her work. Will definitely use her again.

Looking for a quick and easy waxing solution in the west Plano area? Check out Depil Waxing. This…read moreestablishment seems something like a mix between other national brand wax salons and an 80's tanning salon (think open ceiling rooms). The front desk is well manned and quite efficient. Now, let's get to the meat of this review. My tech Delaney was fantastic! Her demeanor and attention to detail was exemplary. She met me at the counter, took me to the room and gave good instructions for disrobing and next steps. As she prepared for the service, she clarified what was desired. I do do appreciate her desire to meet my expectations. The honey wax the salon uses is quite nice. It is a quick setting wax that grasps the hair but not your skin. She was very attentive to the few stragglers that attempted to stay behind. Gold star for the OCD attention to this type of detail. I'm looking forward to using Delaney again soon. NOTE...If you are planning to use the first time wax discount, be prepared to provide proof of Texas residency. Quite a challenge for those new to the area or visiting. They also require you to complete a Yelp or Google review before honoring the offer. I'm not sure that is legal.

I was a loyal customer at the Castle Hills location..for years. I would pre-pay waxing sessions…read more They closed the location, and I had 4 pre-paid sessions left on my account. They offered me appointments in Plano, but it's inconvenient for me, and I wished to continue to work with Tae (who moved on when the Castle Hills location closed). I asked if I could get my money back, but they refused. Good enough...they can keep the money. I would recommend that ANYONE who wishes to begin waxing here, that they move on elsewhere. These people aren't honest merchants.

I love coming here! I always get brow threading and upper lip wax by Mini. She's really thorough,…read morevery much a perfectionist and always does such a perfect job! I drive from Frisco to here because it's the best in town!

Please BEWARE when booking any service here. My appointment was cancelled an hour before the…read morescheduled time, after I had already left home. Upon reaching the place, I was told that my appointment was "cancelled automatically by their booking system". How does this even happen? The lady at the store that if I chose to continue with the appointment and if someone came in, they'd leave my service mid-way and attend to the new client. How is this place even working with such shoddy business practices??? Why provide reservation options when the place will cancel an hour before?? Or why not have enough staff to ensure bookings are fulfilled? Found a much better and honest salon in this area.

I've had the worst experience with these people! I first had issues with my payments as HFD their…read morein house payment company kept making errors with my payments and refunding them then saying I didn't pay, it got so bad and so much back and forth with calls that eventually I just gave up. They offered to refund me all my payments so they could switch me over to new system which worked at first but.... At first in may I spoke to Teresa about these issues , got passed off to Sarah the director then another director then finally Monica and she was so rude! They go thru management like crazy cus they're shady. I had a scheduled appointment this last time and I had confirmed and somehow when I get there MONICA tells me I am not confirmed and cannot do my appointment because I didn't reply back but I DID AND HAD PROOF. She did not want me to give me corporates number and any time I call she hangs up. Mind you I was a busy mom of a small child and worked nights. I would advise you to run fast and far away from this place. Save your money go to LASERAWAY I'll be taking my business there as I was spending good money to do my treatments and to be treated this way after so many issues is unacceptable. Monica I hope they replace you genuinely you are a horrible person and not a great director at all . The techs are great tho but definitely going somewhere else

I went for a 30 minute foot massage and no one else was there waiting. The advertised price was $35…read morebut she came out from the back and seemed annoyed immediately...told me it would be $50 for 30 minute foot massage...she either couldn't explain why for the price hike or I couldn't understand...either way, whe. I said I was hoping to simply book what was advertised she said "sorry..." so I left, after saying I wouldn't want to lay $50 for a $35 advertised service....

Manya is phenomenal - I've had shoulder pain for years and she is the 1st therapist who worked the…read moreproblem instead of just moving on. She listens to you - "here's my problem". I could feel my shoulder relaxing and working for 1st time in years. Strongly, strongly recommend you try Manya - she is sweet, space is clean, and it's not just a massage - it's therapy.

The owner does a great job. She is friendly and her waxing is as pain free as possible. Her…read moremassages are helpful when your experiencing tight muscles. Good service for the price.

Located inside Ovation studios, this was a great experience! I have waxed before mostly for…read moreeyebrows. I had a terrible experience when chunks of my skin went with the wax. I have never had a Brazilian before, but really wanted to try it, and didn't want to risk losing any of my skin in such a private place. Malak is very kind and helpful, and very efficient. She takes her time to makes sure all the hair is gone as quickly and as pain free as possible. Was it pain free? No! Parts of it was painful, but not as painful as I thought it would be. The sugar felt rather nice and really exfoliating on the skin. I also did the underarms, and I must say my armpits have never been this smooth! I will never shave my underarms again. The underarms were virtually pain free. I loved the Brazilian!! Its so clean and comfortable. If you have never had one, i highly recommend you at least try it once, and go with the sugar vs wax. It's cleaner, environmentally friendly, and chemical free. I am really happy with the results and have already scheduled my follow up visit!

I have gotten back to getting my regular Brazilian sugaring sessions and Malik never disappoints. I…read morehave went to her since 2018 and had health issues so I couldn't go but now I'm healing and needed my self care regimen back in effect! It's always peaceful walking into her suite and she makes you feel comfortable and it barely hurt this time! Go check her out you won't be disappointed

Update as of 5/30/19: I think yelp might have deleted my first review, so I'm gonna give an update…read more I came in 2 weeks ago for my 2nd treatment. Prahb was my technician again. She was super attentive to me. I had some scabs on my legs and she made sure to avoid it, because she didn't want the laser to target the darker pigment on the scab. Prahb was constantly checking up on me, making sure that the laser wasn't too strong and making sure that I wasn't in any pain. I also saw some progress from my 1st treatment. Some of my leg hairs were noticeably thinner, and some were growing at a shorter rate than others. Overall, great experience and I will make sure to update whenever I come for my next treatment.

Horrible owners with non FDA approved equipment. They used a numbing cream on my poor husband…read morecalled "Jpro" that I found out costed two dollars on eBay!!! His face was numb for two days AND tongue went numb. These reviews can't be real. Not the place you want to trust.

I have been coming to Shelly for a year and she is an INCREDIBLE esthetician! My skin was…read moretemperamental (oily, yet dry, and brutally sensitive) and was worse when I moved to Dallas. She has managed to help me find balance in my skin routine and my skin has never looked so good! Shelly is professional and knowledgeable. What I love about her is that she will listen to your skin goals and respect your budget. She sells products out of her studio, but never pushes you or makes you feel like you should/have to buy them and will suggest more budget friendly items if necessary. Her studio is immaculate, clean, and easily accessible. Go see her. She does book quickly (loyal clientele!) but she is worth it!

Shelly is an amazing aesthetician and has a fantastic, friendly personality. I felt safe, extremely…read morewell cared for, and came away with the best facial and brow/lash tint I've ever had. Very highly recommended!!!!

I was looking for a new waxer in the area and came across this place's raving reviews and one name…read morestuck out the most to me. Maggie! So I booked my first appointment with Maggie and walked in to the appointment slightly nervous. I've had a bunch of Brazilian waxes over the last couple years but for some reason still was feeling nervous! The first impression of the place was a smallish hole in the wall place but it opened up to a much larger set of rooms with many waxers. The front desk girl greeted me and I was seen quickly by Maggie. Maggie is an absolute gem! Very very nice and welcoming lady who truly seems to enjoy her work. She chatted with me and got to know more about my life which made me feel a lot better about getting waxed again. It had been awhile. I let her know and she was patient with me through the whole process. Now be forewarned! Maggie's technique was different than the other esthetician I went to before. But her technique is was makes the hair stay away for even longer! So just trust that she knows what she's doing. She treats her clients like family and works really hard at this skill. So definitely go and check her out!

Dedicated professionals! Every technician is extremely kind and very thorough. They get every last…read morestray hair!! It is a beautiful office with soothing and uplifting decor, colors, and music. Everything is very clean and they cover an array of services!