Dale and his team are friendly, fast and efficient. We have worked with Dale for many years with…read moreplumbing & heating on our home and rental units. This winter we had sewage back-up in one of our rentals. They fit us in their schedule right away, did a follow-up call to let us know what was wrong, informed me about the work they performed and advised us on what to do if something else happened. Neubauer Plumbing & Heating helped with this overwhelming situation by providing us with a smooth and easy solution, the bonus was the reasonable pricing. Thank you!

We recently had Bob Genrich come to our house to help us deal with two kitchen faucet shut off…read morevalves that would not shut off. Bob was very professional and made short work of what ended up being three additional plumbing issues we asked him for help with. He installed multiple shut off valves, replaced a P-trap and installed a new bathroom faucet in about four hours total. The bill was very reasonable and we would highly recommend to anyone looking for service.

We noticed a rather large leak in our basement and we called to have the source determined so we…read morecould go ahead with repairs. Bob was out here the next day and identified the issue and gave us the name of someone who would be able to replace the tank we needed. While he was here we also asked if he would take a look around the rest of the house which he was happy to do and he pointed out things we should think about getting replaced soon. He answered all my questions and didn't make me feel stupid for asking. lol He also gave me the name of another person who would be able to help us with another issue we wanted resolved. We will be calling Bob again when we get around to updating our plumbing.

After having called a well-known local HVAC company (SSI) and ending up with an almost $350…read moreservice call on a Saturday after hours, we will never call on them for any of our HVAC needs ever again. Not only were we left with a decent-sized bill, but the issue wasn't diagnosed or fixed. We called Stacy's Service & Repair. Dave came over, diagnosed the problem, and even though the part needed to be ordered, he installed a used part to get us through until the new part arrived. When he received the new part, he contacted my husband and told him he would be over shortly to install it. Dave arrived within 30 minutes and had our furnace up and running again in no time. Excellent customer service, great communication, and very fair prices. Will definitely call them again for all of our HVAC needs!

I would like to say how pleased I am with the service provided to our home. It was 99 degrees…read moretoday, the hottest day of the summer, so far with a heat index of 107 today in Wausau,WI. And of course this is the weekend my central AC breaks down. I started calling the names on my list. The "24 hour" guys were no help at all. Nor was anyone else. Monday was the soonest they would come out. Finally, I called the last name on my list : Stacy's Service and Repair. A pleasant man returned my call in 10 minutes and told me that he could be at my home within 30 minutes. He arrived as promised, quickly identified the problem and fixed it. It turned out to be a blown capacitor. He also cleaned up the unit for me. Allan was very cordial and professional.The rate was quite reasonable, especially given a Saturday. I am a very satisfied customer and highly recommend them.

Thank you for all your help with replacing the power steering on my car. It was right on the spot…read moreand fixed in a timely fashion. Very impressed with service. Keep up the good work!

Great service! Well prepared, professional, polite, cleans up area when done, and worked fast…read more Definitely a plumber to use again, and I highly recommend them to others. Terry was my plumber who did work today (all parts inside toilet tank had failed and needed to be replaced -they were very old parts, and I knew all this before he arrived). Again, great work, and I repeat all praises I said above.

Second review and recommendation for River Valley Plumbing. Our sump pump went out right in the…read moremiddle of some stormy weather. We had three inches of water in our crawl space. I called River Valley. Terry called me back within an hour and was there the same day. He had the right part, did the install and within a few hours the water was gone. We then discussed how to reroute the piping to improve the flow and keep it up to code. He'll be back in a couple of weeks to handle that work. Terrific company, responsive, decent prices, excellent service.