It's always awesome going in- im a " people person" and im especially happy when employees are happy and pleasant when im spending my money. Let's face it- the whole customer service attitude has taken a dump in the past few years but I can always count on being treated nicely at your store...you guys must have excellent interview skills, how DO you do it? By the way im at the store next to dottys across from meadows mall. Went in today, August 14th about 11:30 am. I forget to get the handsome gentleman's name ...I rarely do reviews but I was compelled to do so today. Thanks!!! read more

They are trash. Argued with the guy about getting charge $1.89 for a pack of swishers when the pack itself says $1.39.. tells me he don't care they make the price ok sir that's illegal read more

Strongly do NOT recommend LUAM Smoke Shop (Las Vegas) or Nexa products. The Nexa e-cigarette I purchased was auto-firing all day and continuously overheating even when I was not using it at all. The temperature became extremely high, and I was genuinely scared that it might explode or cause a fire. This is a clear fire hazard. Even worse, the shop refused to take any responsibility and refused to repair or replace the device. Do not buy Nexa. This store is extremely irresponsible when it comes to customer safety. If you care about your personal safety, stay away. read more

Oh man! Love this place! The beats are bumpin and sound is great. Smells wonderful. Great selection of everything you could think of even gifts. The guy that has helped me behind the counter is super cool OG style and very nice and helpful. I buy Djarums and they have what I found are the best prices so far so much appreciated read more

The Kratom Luam Smoke Shop is well-stocked and clean! The staff is friendly and helpful. I stopped by for a small torch and other supplies. It was reasonably priced and I was in and out quickly. read more

Good selection of vapes and glass , also really cool staff! Love going here it's right by my house

One of the coolest Smoke and way more shop in town Really friendly helpfull staff always a great experience read more

Kratom Luam Smoke Shop - Vape Shops Near Me - Las Vegas, Nevada

Looking for hookah flavors in the neighbor the other day and found this shop in a convenient location. Let me start by selections... compared with other smoke shops in town this place has a variety of hookah flavors and also other items that I was looking to purchase with it they got them! I'm so happy to have this shop nearby my house. The salesperson was very helpful and attentive. Fast and friendly service right off the bat. Overall a 5 star experience with it's fair pricings, I'm definitely returning when the next time we need something from a smoke shop. read more

Kratom Luam Smoke Shop - Flavorful ! - Vape Shops Near Me - Las Vegas, Nevada

Rude. Attitude. Felt rushed to grab and get out. All I got were papers and tips but wanted to browse as it was a new smoke shop for me. Never again. Bad experience. read more

First time to shop Great customer was very helpful In guiding me through the shop and the different varieties of stuff Great Experience with Cheryl Thank You read more

Great Prices Amazing Staff !!! Never go wrong coming thru here !! Love the staff makes you feel at home!! En Espanol Tambien !!

I stopped in today to buy some kratom, I had been getting it from my bf and had never bought it on my own before. I take it in powder form, and the lady in there helped me pick some out. It was $30.99 for a bag. I specifically asked how many ounces were in the bag (it didn't specify on the bag) and she told me 50 ounces and that she would sell me 2 bags for $50 total. I told her my bf gets it for $10 an ounce and she seemed shocked at how expensive that was. With the deal she was giving me, I would be getting it at $5 an ounce. I was happy, until I got home and figured out that it was 50 GRAMS in each bag, not ounces, now that is a huge difference. It's partly my fault because I'm not good at measurements and should have realized this before I bought it, but it also makes me wonder if I was lied to, to make a sale (seeing how I told her I had never bought it before) or if she doesn't know the info on her products, either way I am dissatisfied. Only seemed to be about 6 maybe 7 doses in each bag. Btw, $10 an ounce is actually an amazing deal on kratom, I will be driving a little further to my bfs smoke shop next time. I gave 2 stars only because she did seem like a nice lady, but I do still feel ripped off. read more

Kratom Luam Smoke Shop - The bag says 50, which is GRAMS, not ounces. Don't be given the wrong info - Vape Shops Near Me - Las Vegas, Nevada

Awesome and helpful little shop. Local owners. Cheryl is a lovely lady who took the time to show me things in my price range even after she's had a rough night. I'll definitely be back! read more

This is my go to spot, Sheryl is the queen and always so helpful! Great selection of many things!

Worst customer service I have ever experienced IN MY LIFE. I never wrote a review before and writing this now right after I left the store says something. I came in to buy a vape premium for my sister and I don't smoke anything, so when I walked in I was confused because the vape/ wave bars I was looking at did not look like the one my sister has. So I asked the worker if I can see all of them and he gave me attitude and said "there right there. You just looked at them." Like I was stupid. In my defense I was looking at the regular bars so I looked further back in a SEPARATE case and saw the premium bars. After hearing his tone I didn't even want to talk to him and tell him this was my first time in a smoke shop. But it'll definitely be my last. I felt like I was being rushed because after he checked the two vape bars out the total was around 25, so I went back to the case to look at the rest thinking if I should buy 3 and then he ends up looking at me saying "it's 25 dollars." In a RUDE tone. I had enough so I just payed for the two items and said thank you, have a good day. And on my way out I heard him call me something that I won't say on here, but I just couldn't believe what happened. I've met unpleasant people before working in retail, but that was for a specific reason. But I have never met a person who was rude and calls you names for no apparent reason. When I got home I asked my sister about all the workers she has met there before since she goes there a lot and she told me he was the only one that was would act like that. So if anyone else goes there while a bald guy is working... BEWARE. Hopefully he reads this so he can be nicer to people, you don't know what battles people are struggling and in this pandemic we are in just being nice to people can mean a lot. I was already having a stressful day but going to this smoke shop just topped it off. read more

Auntie Ann was so nice to talk to she was very ALOHA. Very nice store. Wide selection of products. I'll be back again.

My go to shop in this area!! They price fairly and I noticed a lot of items were lower in cost than some other shops near by!! The owner Ann is a sweetheart and gives me a great deal every time!! The guy working in the shop is very friendly and helpful he was not aggressive like some other places!! read more

So my friend broke my bong and I needed to replace it before my birthday. A friend recommended this shop for its selections and reasonable price. From what I can tell, it has everything I can think of. The sale lady is very knowledgeable and hooked me up with what I needed. I would definitely recommend this place if you are looking for a new bong. read more

Cheryl Is a great employee, she helped me find everything I needed for a great price, great store and even better customer service. I recommend this store to my friends. read more

Just got off the plane and need to look for some good glassware. The Hawaiian Aunty at Keaton Luam was amazing. Great customer service and good glassware for good prices read more

This pos I guess asain man working here ain't worth af. I've been coming here buying random different items for years.Always in and out w nothing to complain about. Last night I stopped in and showed him my cartridge so I could get the right threading on the battery. I told him This is first time I've used any of these and have no idea what I'm looking for. He takes a look at it,!'and immediately goes ok I got that right here, grabs a box, pulls out battery and shows me it connects. So I'm like that's easy and went on my way. Only to get home and figure out it's not Compatible to mine because it's need to have a button on it. I told this dude I didn't know what I was looking for and a newbie and he just automatically assumes it's the one he grabbed and failed to to tell me there's was another kind with a button on it, or even ask if I knew if it was that kind. So I go in tonight, and it's same lame dude and he points to signs and tells me no refunds or exchanges lol. IT WAS YOUR FAULT DA, so why not take responsibility, and just make it right. Any way I know you don't care, but still you just lost a costumer. read more