We've worked with Schambs Property Management for some time now, and I can say with confidence that…read morethey've made owning rental property a much smoother experience than expected. What stands out most is how they handle the relationship between landlords and tenants. It would be easy for a property management company to simply favor whoever is paying their fee, but SPM doesn't operate that way. They advocate for both sides, making sure landlords' investments and interests are protected while also ensuring tenants are treated fairly and their concerns are taken seriously. That balanced approach builds trust on both ends, and it shows in how smoothly things run day to day. Their transparency is also worth noting. I've never had to wonder what's happening with my property. Expenses, lease matters, and maintenance decisions are communicated clearly and without ambiguity. When requests come in whether from me or from a tenant they handle them promptly and effectively. Nothing falls through the cracks. Maintenance gets coordinated, questions get answered, and issues get resolved without me having to follow up at all. That reliability alone takes a significant amount of stress off the table. Overall, SPM strikes an awesome balance between being professional and staying personal. I'd recommend them to any landlord, or on the other hand, to any friends or colleagues who are looking for a rental.

I would strongly caution anyone considering renting through Schambs Property Management. My…read moreexperience has been extremely disappointing and frustrating. When we moved in, the carpets were in unacceptable condition--they had a strong odor and visible urine stains throughout multiple rooms. It was clear they had not been properly replaced or remediated prior to our move-in. This made the home feel unsanitary and not truly livable from the start. We started cleaning the carpet and there were mounds of cat hair that came up as well as baking soda, assuming it tried to be treated superficially before we moved in. We reported everything right away, expecting a reasonable solution. He sent a company to clean the rugs, but the next day the odor and hair was still there. We reported the photos and smell again, and Instead, we were told by Brian (the owner) that they would only replace the carpets if we agreed to extend our lease AND pay for half of the cost--even though this was clearly a pre-existing issue. He would not come visit himself or send anyone to experience the issue first hand either. It is incredibly frustrating to be asked to financially contribute to fixing an issue that should have been addressed before the property was ever rented out. Basic standards of cleanliness and habitability were not met, and the way this was handled showed a clear lack of professionalism and responsibility. We could not afford to move out and pay that cost of moving, plus a deposit on another home, so we had to split the cost and sign the lease. They just had the carpets replaced and the padding underneath was completely stained and visibly destroyed. Overall, this experience has caused unnecessary stress and left us feeling unsupported as tenants. I would not recommend Schambs Property Management based on how this situation was handled.

Not taking on new property management clients. Not very…read moreresponsive, when I asked for area rents. I'm the one initiating and following through for information. Not a good sign if potential renters are trying to contact them for a showing, pass.

VRE was awesome all three years we rented from them! We rented sight unseen from Las Vegas, which…read morecould have turn into a nightmare easily. It didn't AT ALL! They were kind, courtesy, and super helpful before the move and the entire time. Our requests for maintenance were always answered within 48 hours. Doug, handyman extraordinaire, is a total professional and friendly. Owner, Ralph stopped by to meet us to make sure we were settling in. Even brought a new tub plug since I couldn't find the old one :) He was available on his cell if it was life or death. (It never was but he called me back over a holiday weekend to respond to my message at the office.) Cat has been such a breath of fresh air. She worked with us to make sure she scheduled showings at our convenience during an already chaotic move. She allowed us to help her by answering the prospective renters from our perspective. We love our VRE family so much...It sucks to leave such a great experience. I am a real person and so many times expectations aren't met. They exceeded all of mine. I truly have no complaints...honestly.

TLDR - Don't work with this Property Management Firm if you want your safety deposit back at the…read moreend of the lease, if you value respectful conversation between adults and if you expect timely repairs when the property owners' items break. - Our interactions began with Franchelle Stevens, Owner/Broker-in-Charge according to the Stevens Realty and Relocation website. - Initially the relationship between our two parties was good. We always paid the rent several days early. We were quick to identify deficiencies in the property and report them promptly before it became a more serious problem. - We were ideal tenants for the three years that we resided at the property overseen by Stevens Realty. - This is in spite of the fact that it took days to fix the hot water heater in the winter, or that the shower door in the primary bathroom remained inoperable for months. - Things changed once we provided out official notice to vacate. - To be clear, our interactions with Julie Graves remained consistent and professional. - Also, I have never had any interaction with Todd Stevens. - Once we provided the notice to vacate the property, Franchelle waited 30 days before requesting a 30 day extension to continue assessing the property for "damage"- When we asked about the extension and were told that by law they have the right to request an extension. - When we asked about the specific nature of the extension we never received a response. - Several weeks after receiving no response we received an email informing us that we would only receive a partial refund of our security deposit. There was no explanation, just a link with several pictures. - When I questioned why $800 was being kept from our refund I received the following answer. - "Scrape and remove stickers from fridge / replace broken crisper drawer" $150 - "Prime walls for paint with rips and heavy scuffs and crayon and pen drawings" - $650 - The crisper drawer was broken before we moved in which their records will indicate as they always take before and after photos of the property. - The home required a paint job between us moving out and the next tenant moving in simply due to the duration of time that we lived in the house. - We were not allowed to hang pictures, put holes in the wall for nails or decorate the house in the almost 3 years that we lived there and still we were charged an excessive fee for painting over areas along a wall that required to be painted anyway. - The total cost to paint the home was $3564 of which they passed $650 of the cost to us for painting a location that required new paint regardless of the crayon on the wall. - When I questioned the veracity of the charges, Franchelle took over the communication and became verbally aggressive and attempted to end the conversation immediately providing us no recourse for dealing with a situation in which we felt we were being taken advantage of. - After this unpleasant experience I did a little more research into the Stevens Realty & Relocation organization and discovered that they received a 2.3/5 stars on yelp. - Combine this with their 3.1/5 rating on Google and I think it becomes clear that this property management firm is dishonest, they have a habit of keeping security deposits and worst of all, Franchelle is incredibly rude and disrespectful. - You'll have the opportunity to see her in action when she is compelled to provide her vitriolic response to my review. Good luck choosing your next property management Company!

We live far away and depend on Stevens Realty to manage our rental properties in the greater…read moreRaleigh/Durham area. Franchelle and Todd have been managing our family's real estate for many years, and have our complete confidence and trust. They know the market well, and their professional team provides excellent, timely service. They are always fully engaged and responsive; whether finding new high-quality tenants, or handling ongoing issues and needs. Franchelle is also a very knowledgable Real Estate broker; and she has helped us purchase and sell several rental properties over the years. Owning rental properties is never a problem-free endeavor; but the Stevens Realty team makes it feel as smooth and easy as it could possibly be. I would not hesitate to refer serious landlords and tenants to them and have done so on several occasions.

I just had the most unbelievable, unpleasant and disturbing experience with an employee of ERA in…read moreCary. I was inquiring about an office space in the building and was interrogated by this employee about why and how long I was sitting in their office. The older woman was very unhelpful and argumentative with me, treating me like I was casing the place to rob it. I am a professional African-American woman with an advanced degree, making six figures in private practice and looking for a bigger office. I currently rent a space across the street at the Kildare Office Suites where I have never been treated like a criminal because I'm African-American. Unfortunately for ERA, I will be telling all of my professional colleagues, and friends about my experience and hoping they will not provide business to a company who employees such unprofessional, and bias individuals. It's unbelievable that it is 2017 , and racism is still alive and well.

After selling a home, renting two different homes (found with the help of a real estate agent) and…read moregoing through the buying process for two homes all in the last 3 years, my husband and I have seen a variety of real estate agents in recent history. Gary Yellin is the yardstick to which all other real estate agents should be measured. We met him after our last real estate agent lied about us to the sellers and our original home purchase fell through one week before closing. We took a little break from home searching and rented before jumping on the band wagon again. We looked at homes that were not good fits. We looked at great homes in neighborhoods that were not good fits. We were outbid. We were also beat to a contract....twice. Gary let us start out on the low end of our budget and we worked our way up as we searched. We must have looked at 20 homes at least! But all the while, Gary was a bastion of optimism as we weighed whether or not there was such a thing as a "home buying curse." He was so patient and reassuring! He made us feel like we were his top clients. He was sure he could help us find the right one...and we did! One of his best attributes is how he helps you see potential problems with a property. (Yay! No more glossing over home renovations or pressure to buy something you don't like!) Then, during the actual buying process, the seller made some crazy accusations thereby solidifying our "home buying curse" theory...even against Gary himself. But we never saw him lose his cool. He's kind of like a real estate agent superhero. And he's a nice guy to boot! Can't recommend him enough!

Incompetent property management company. When an issue arises, they respond with what appears to be…read more25% or less comprehension of what you are requesting and 0% action towards a resolution. They simply provide lip service with a side of lies and hope it will placate you. Glad to own a home now and to be free of this sort of nonsense.

If it were possible Mann deserves zero stars. I've purchased 11 homes in my lifetime all across…read morethe country. Mann is easily the most incompetent and unprofessional agency I've ever encountered. His lack of professionalism and follow through cost his property owner the opportunity to rent his house. Mann was aware that I was coming from nearly 1,000 miles away and had 4 days in which to secure a rental home. His office neglected on multiple occasions to produce a lease despite repeated inquiries. I took the initiative to go to his office and do it myself and bring him the financial terms. I shared that with one of his staffers, who said "that would be good." To my surprise the address ended up being a PO Box in a UPS store! Avoid dealing with this outfit!

Having worked with hundreds of Realtors over the years, I highly recommend Justin…read more Justin Burleson is a true professional and a leader in the Triangle market who really stands out; he also runs a great team at Premier Agents Network. I've known Justin by working with him through my business for the past 8 years, which has put me in direct contact with hundreds of Realtors throughout the years. My husband and I met with him in April 2025 to talk about listing and officially hired him to sell our house that June. Even in a tough market with plenty of competition in our own development, he gave us the honest, data-driven advice we needed to set a realistic price. His marketing was excellent and showcased the house perfectly without being overdone--which is something I appreciate. It got people out to see the property, even in our rural area. We were honestly prepared for the long haul, but his strategy worked and we had a full price offer in under a week. Justin's sense for the market is incredible and he is easily one of the best in the business. I wouldn't hesitate to hire him or bring any of his Premier Agents Network team's expertise in to help guide your next move.

Justin was incredible to work with. As first‑time homebuyers, we weren't sure which part of the RDU…read morearea we wanted to call home. Justin was very patient as we toured close to 50 houses before finding the right one. He guided us through every step of the process with true professionalism, and we couldn't be happier with our experience. Highly recommend working with Justin if you're looking to buy in the Raleigh/Durham area!

We decided to go with them because they are very professional and thorough. So far it has been a…read moregreat experience. They responded very quickly when service was requested. The quality of the house is excellent.

From the owner: Specializing in residential property management, marking, maintenance, etc. Call today for a…read moreconsultation!

Absolutely disgusting business. The real estate agent Craig Brockman was the sleaziest "wheeling…read moreand dealing" type real estate agent I have ever encountered. My father owns and rents SEVEN homes so I am very familiar with how these things work. The real estate agent promoted a bidding war between renters for a RENTAL HOME, not a home for purchase mind you. Never in my 20 years of renting have I ever experienced anything like this. He kept vaguely making comments that other applicants were offering more money than the price set by the owner and asking if I wanted to offer more. I offered more and more until I was offering $300 over what the rental price was and he still kept trying to get me to offer more. He would not tell me if my offer was good enough but just kept encouraging I offer more, meanwhile I have no way of knowing if he is completely bluffing. I asked him several times if I should just not bother wasting hours filling out a rental application on their site (where they charge you more than twice what Zillow apps charges you) and paying the money for applications if he already had higher offers. He just kept being vague and wouldn't answer my questions. We submitted our offer and lo and behold, he tells me someone else has offered more. No surprise as when we went to visit the home he acted like he couldn't care less that e were there. It just felt like a money grab for more rental application fees. I then get a call from their application processing team telling me that my application was not even processed since someone else offered more and that I should call Bev Roberts (the owner) and ask for a refund on the application. I spoke to Bev and she was a complete "See You Next Tuesday". Absolutely ZERO compassion. No willingness to work with me and even refund half my app fees since they had not even been processed. Acted like she had no ability to make any exceptions even though she is the OWNER. She was completely uncaring, combative, and rude. I told her she is a bad person and that I would be leaving her a bad review and she said thats fine because she will respond to it and tell people I am unreasonable lol. Sooo good luck with that Bev. You know you and your company are sleazy and money grabbing. Total trump supporter vibes. Not only that but they force you to pay a $35 pet screening free on your application which is an absolute joke. It just asks basic questions about your dog that the application easily could have asked and " screens" absolutely nothing. And the company gets a kick back. I have applied for many homes, some I have gotten and some I have not, I have never felt this taken advantage of. Absolutely GROSS people.

Working with Bev Robert Rental has been a nightmare. They pressured us into unnecessary, expensive…read morerepairs and ignored our requests to use reasonably priced contractors. They play tricks on landlords by claiming we had no control over repair decisions and harassed our tenant with bogus default notices and an unjust eviction, despite the tenant paying rent in full. Bev Robert Rental clearly never has your best interest at heart. Their only goal is to take more of your money through shady tactics and terrible service. For your own sanity and peace of mind, save your mental health and steer clear of this company

I worked with Henry Property Management for my two rental properties in Cary, NC (Franklin Chase…read moreand Carpenters Village) from 2008 until 2025. They provided OK service for years, but after the original owner, Debbie, sold the business a few years ago and the new ownership took over, their performance became exceptional. The new team is incredibly detail-oriented, responsive, and proactive in managing both the tenants' and owners' needs . They made the entire process seamless, from tenant screening to property maintenance. I highly recommend this new and improved Henry Property Management to any property owner seeking a trustworthy and efficient manager. Thank you for your outstanding service, Betsy, Alexis, Jenna and Everardo!

Just not a very helpful team of people. It takes days to get a reply back. No one can answer a…read moresimple question. Renting from them was just overall not pleasant. And let's not talk about the additional $36 you are asked to pay for nothing. I do not recommend them at all.