Just not a very helpful team of people. It takes days to get a reply back. No one can answer a…read moresimple question. Renting from them was just overall not pleasant. And let's not talk about the additional $36 you are asked to pay for nothing. I do not recommend them at all.

I worked with Henry Property Management for my two rental properties in Cary, NC (Franklin Chase…read moreand Carpenters Village) from 2008 until 2025. They provided OK service for years, but after the original owner, Debbie, sold the business a few years ago and the new ownership took over, their performance became exceptional. The new team is incredibly detail-oriented, responsive, and proactive in managing both the tenants' and owners' needs . They made the entire process seamless, from tenant screening to property maintenance. I highly recommend this new and improved Henry Property Management to any property owner seeking a trustworthy and efficient manager. Thank you for your outstanding service, Betsy, Alexis, Jenna and Everardo!

Justin was a phenomenal Realtor who helped us purchase our first home. We knew immediately after…read morespeaking with him he would be a great fit. While touring, he was very helpful with knowing things to look out for and what we should keep in mind when making an offer. 10 out of 10 experience from the beginning until closing. I highly recommend Justin!

We had a wonderful experience working with Justin. He was incredibly knowledgeable, patient, and…read morealways took the time to guide us through every step of the process. His honest advice and attention to detail gave us a lot of confidence, and we truly felt that he always had our best interests in mind. We were also in the process of moving to a different city, which could have made the home sale much more complicated. He made the entire process incredibly smooth and enabled us to complete the closing virtually without any issues. He was always responsive, proactive, and available whenever we needed guidance. Most importantly, he was someone we could fully trust throughout the entire process. He was a pleasure to work with, and we would highly recommend him to anyone looking for a knowledgeable, reliable, and trustworthy realtor. We're very grateful for all his help!

Kelly and her team were spectacular! With her years of experience she is able to bring a high…read morelevel of calm, confidence and expertise to a stressful transaction. However, she also makes you feel as though a trusted friend is advising you on important decisions. Kelly, Anne, and Rose Mary were invaluable at each stage of the process. Their help and resources from preparing and staging the house to looking out for our financial interests on required costs were exceptional. Since we had not moved in 20+ years and were downsizing as well, this was a tremendous job that felt manageable with Kelly and her team involved. They were professional and yet addressed quickly any issue that might escalate. We highly recommend their services and expertise.

From the owner: Residential Real Estateread more

Chris has been an absolute pleasure to work with. He would always try to squeeze us in, even when…read morehe was booked up. He would respond to my every whim. I was constantly emailing and texting him. He is very knowledgeable and helped us navigate this crazy house market and even got our new home under asking its price! Has a great personality and was a blast to look at houses with!

From the owner: If you’re planning to buy or sell a home, you want the process to go successfully. If you’re…read moreselling, success means getting your property sold quickly and for the highest price possible. If you’re buying, it means finding your next dream home and getting into it, affordably. On top of that, if you’re like most of my satisfied customers, you also want everything to go smoothly, with as little stress as possible. How can you ensure all that happens? By working with a real estate agent who truly puts you first. I’m proud to be the real estate agent of choice for those who want a great experience buying or selling a home. My “clients-first” approach means that you’ll be working with a professional who listens to you, provides expert advice, and works hard on your behalf. Whether you’re buying or selling, it’s ultimately about realizing a dream. I understand how much the decision will mean to you. In fact, that’s one of the reasons I became a real estate agent – to help people buy or sell a home, while making the process easy and trouble-free. Clients often tell me how much they appreciate my expertise, my willingness to be there with them every step of the way, and my determination to get them the best deal. They also tell me I’m friendly and a pleasure to work with – which is quite a compliment!

My wife and I recently closed on a house after dealing with this agency. The office staff here was…read morevery friendly and helpful every time we stepped in the door. The location is very convenient for house hunting in Southern and Western Wake Co. The parking lot has plenty of cool shade, a welcome novelty in the June heat. We worked with Claire McCullough so this review is mostly a reflection of her service. One of the reasons we ended up with Claire was her prompt and useful communication. We sent out a number of inquiries to agents all over the triangle in regards to specific properties and were generally disappointed with the quality of the responses. Some would reply quickly with little-to-no answers and others just wouldn't bother replying for days. Claire had actually just sold the property that we emailed her about but she immediately started asking us what we thought of a number of listings (most of which were not associated with Fonville Morisey) in an effort to establish a feel for our tastes and desires. We quickly chose a wide range of homes (in price, age, location and style) that we thought we might like and scheduled some time to see them. Before that date came we changed our mind several times and Claire never batted an eyelash (at least, if she did she never let us know). Claire helped us (or should I say, 'taught us how to) scrutinize every property very thoroughly and answered all of our questions about the implications of any issues. She made it very clear in everything she did that she was serving our best interest. Unfortunately, being motivated buyers with no idea what we wanted, we spent several days trying to cram in as many properties as possible. It was a miserable experience by design; so much so that I had to question myself for leaving a 5 star review for something we didn't exactly enjoy. Well, it was worth it for us in the end because Claire empowered us to see so many properties so that we could narrow our choices and negotiate a great price on a house that is so much better than anything we had imagined owning when we started sending out emails to random agents. My wife and I dealt with a lousy self-serving real estate agent years ago and it really made us dread finding another to work with. This agency and our agent really healed that wound.

Worked with Bruce Cohen and he is AWESOME…read more He was prompt, attentive and very thorough guiding me through the entire process He returns calls, always makes time and is an overall great guy. Using him again as we speak b/c of the amazingly easy experience he gave me the first time. There is no other RE agent I would ever consider using for myself or family HIGHLY recommend Bruce to anyone buying or selling in the Triangle!

I'm an out-of-state real estate investor, so I really needed a property manager that I could count…read moreon. I thought that I would get better attention with a smaller property management firm, but that didn't work. I found Block about 10 years ago. I would prefer a single point of contact, but it never takes too long to get what you need. As a property owner, I would use them again.

This company is absolutely terrible. We use them for a management company and the service we…read morereceived is awful. It took them months and months to just get the property ready for a new tenant and there wasn't even that much to do they take their time because they collect $100 fee per month that it's vacant no incentive to do their job.

Kris and Associates are a great property management company to work with as a renter. They were…read morealways responsive on major repairs and very helpful when other items came up. They went above and beyond to help me work out a move out date when I injured my arm and was not able to complete everything by the original date.

I am writing this review to share my experience and to encourage prospective renters to ask…read moredetailed questions and get repair commitments in writing before signing a lease. On May 16, I toured a one-story home on Keith Street in Apex. I chose it because I have a daughter who uses a wheelchair, and moving from a two-story, 2,400-square-foot home in Fuquay to a smaller 1,300-square-foot one-story home seemed like a more accessible option for our family. Although the new home did not have a garage and required significant downsizing, the rent was comparable to my previous home, so I decided to move forward. Shortly after the tour, I was told that I needed to submit my deposit quickly because the agent I had been working with would be away for two weeks. Before I committed, I was assured that several necessary repairs and cleaning issues would be completed before move-in. These included sealing the attic access, removing items from and cleaning the attic, addressing an open window space, cleaning mold from the refrigerator, sealing the exterior door and dryer vent area, clearing exterior drainage, and addressing other maintenance concerns. I spent that time preparing for a major move, caring for and homeschooling my children, maintaining the yard, packing, and selling many of our belongings to fit into a much smaller home. However, one week before the scheduled move, NONE of the promised work had still not been completed. I raised my concerns, especially because the air conditioning had been turned off for an extended period and the property did not appear ready for occupancy. When I spoke with the agent after she returned, the conversation was extremely upsetting. Rather than helping address the accessibility and move-in concerns, I was told that if I had a disabled daughter, I should find another house, that I should get a house with a garage, and that I should pay a termination fee and move elsewhere. This interaction was deeply distressing to my family and made my daughter cry. By that point, I had already finalized my move and my previous home had been rented to someone else. On move-in day, only limited work appeared to have been done. I was asked to delay moving in by a day, and I turned on the electricity at the property after being told I would be reimbursed. Despite this, I moved into a home that still did not feel properly cleaned or move-in ready. Since moving in, there have been repeated visits from maintenance workers, the air-conditioning system has run for long periods without cooling the home properly, and the attic has still not cleared or cleaned. I still have belongings at a friend's house because I cannot use that space as expected. I have also been trying for over a month to have the fee for the delayed move-in day removed and to receive reimbursement for the electricity, but I have not received a resolution or response. I was also very concerned to receive a utility bill that was approximately 90% higher than the bill for my previous, much larger two-story home. Given the continuing air-conditioning concerns, this has created additional stress and expense. I have rented for 16 years and have worked with several professional property-management companies. In my experience, when repairs were needed, they were addressed promptly and communication was respectful. Unfortunately, that has not been my experience here. I hope the company will take these concerns seriously, improve its communication and move-in standards, and provide a timely resolution for the outstanding reimbursement and charges.